Product was a good price and appears to be good quality, but have not had an opportunity to use it. But, based on a previous A/C equipment purchase, which performed well, I'm giving the current rating... See more
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Review summary
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Reviews shaping this summary
Great product -well designed and built. Odd that they should hide their Chinese origins - presumably ashamed of the world's justified perception of most Chinese goods (and companies) as being poor qu... See more
Prompt Delivery. Well packaged, although perhaps they could use an alternative to polystyrene. Detailed instructions provided and very easy to install. Easy online e-Warranty registration process,... See more
Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime. STILL received a couple of days earlier than an... See more
Company details
- #3 of 4 best companies in Equipment Exporter
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contact info
United Kingdom
- https://uk.vevor.com/pages/contact-us
- uk.vevor.com
4.4
Excellent
1K reviews
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Order placed mid afternoon and was…
Order placed mid afternoon and was delivered before noon the next day fantastic service
30 October 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don't waste your money!
I ordered this machine so I didn't have to use the jigsaw to cut my 10mm laminate. I purchased it from Vevor website for £75. This is an awful piece of gear! I'd give it zero stars If i could! It does not cut at all! It barely scratches the surface. I ended up using my jigsaw. Don't bother wasting your money on this crap!
30 October 2025
Reply from uk.vevor.com
Dear customer,
We received your review on trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
Speedy delivery ,excellent prices great…
Speedy delivery ,excellent prices great website
30 October 2025
Delivered quickly and well packaged
Delivered quickly and well packaged but as it's a present for my grand-daughters I can't say more. I'm sure it'll be fine
30 October 2025
Do not purchase from VEVOUR
I brought Curtains for my Gazebo from Vevor when I received the item they sent me the wrong size i ordered 12x10x6.7 Vevour sent me 10x10x6.9 .I've had nothing but excuses from them they keep saying they are looking to to it, the problem is you can't ring them all communication is only by email ? That's should be alarm bells never order anything that doesn't have a registered number link to a company .
I've sent them evidence i.e ( photos ) ect several other emails and all I want was them to do is to send me the correct item out ,but 3 days later im still recieving emails saying they are investigating? DONOT BUY FROM THIS COMPANY UNLESS YOU WANT TO THROW YOUR MONEY DOWN THE DRAIN .Customer service is REALLY POOR . It is still on going i have now ask for a refund .I think they think im going to give up but I can assure you im not ,I will send another review with an update .
27 October 2025
Unprompted review
Reply from uk.vevor.com
Dear Customer,
Thank you for contacting VEVOR Support Center.
We sincerely apologize for any inconvenience this may have caused when using our products.
Regarding your issue, we apologize for the inconvenience. After confirmation, the problem stems from a difference in measurement methods.
The actual size of our 10ft unit is 2.8m, and the actual size of our 12ft unit is 3.4m.
Please refer to the attached image: https://www.swisstransfer.com/d/f2b034fa-3dd3-4dc9-9a82-638e06733171 Please measure the relevant dimensions before installation.
We sincerely apologize for any inconvenience caused.
If you have any further questions, please feel free to contact us.
Sincerely,
VEVOR
I set my machine to 180 temp and 180…
I set my machine to 180 temp and 180 secs, but my sublimated images do not adhere to sublimated mug, most of the time. Help. A beginner.
9 October 2025
Unprompted review
Reply from uk.vevor.com
Dear customer,
I am sorry for your unpleasant experience.
Could you please share us more details, like your order number so that we can better help you?
Thank you for your patience.
Best regards,
Vevor
Excellent products and quick delivery
Excellent products and quick delivery. Quality much higher than anticipated for a set of castor wheels.
19 December 2024
Purchased a 700mm tile cutter
Purchased a 700mm tile cutter. Am very pleased with the robust quality of the product.
6 September 2025
Unprompted review
AVOID THIS COMPANY AT ALL COSTS.
Appalling experience with this company. I ordered a pack of two rolls of rubber matting, but only received one. When I checked I saw their website had been amended, with only one roll now offered for the previous price of two. Despite sending them a screenshot of my original order, they have refused to honour this. I have only received one half the product I ordered, but they will neither send the rest nor provide a refund. This is a blatant breach of UK consumer law. What a shambolic, cowboy set-up. I advise everyone to avoid them like the plague.
UPDATE: In the interests of fairness I have now been offered a refund, but only after a ridiculous customer service trail and writing this review. I suspect that when things go to plan with this company they go well - but when they don’t, they can go badly wrong. Their customer support network is clearly in dire need of reorganisation and training. On further inspection the product I received is poor - it’s falling to bits and I haven’t even unwrapped it fully - so I still wouldn’t dream of shopping with them again.
17 September 2025
Unprompted review
Reply from uk.vevor.com
Dear customer,
Thank you for your email.
Thank you for your understanding and support.
We have refunded you 31.99 GBP, and the refund amount will be returned to the original way.
The paypal will arrive in 1-2 working days. The specific payment date is subject to the local bank policy, please check.
If you haven't received it after 2 working days, please feel free to reach out to us at your convenience.
We would like to express our heartfelt gratitude for your patience and understanding throughout the communication process.
If you have any further questions, please feel free to contact us.
Best regards,
VEVOR
Pleasantly surprised
Never heard of this company before but I was on the hunt for an affordable bamboo bread bin with a transparent lid and all the ones I came across cost more than what I wanted to pay. Until I found the perfect one on Vevor. I was a little skeptical as like I said, I’d never heard of them but decided to order as the style was exactly what I wanted and it was only £15. Very pleasantly surprised- delivery was super fast (2 days) and the item is exactly as pictured- quality is decent for the price too. I would most definitely order from them again.
12 August 2025
Unprompted review
Aluminium tool box
I ordered a medium sized aluminum tool box . It arrived on time well packaged and in good condition. The price was very competitive and I'm extremely pleased with the tool box.
3 June 2025
Great tap
Great tap, I own a subway restaurant and tap needed replacing, cord is abit smaller than the other one I had but does the job
18 April 2025
quick delivery great product
10 June 2025
Very good delivery times and quality…
Very good delivery times and quality range of products happy customer thanks
6 June 2025
Faster than expected
Goods as described; Arrived super - quick and well packaged. No problems.
4 June 2025
Absolutely best buy for me value for…
Absolutely best buy for me value for money 100%.ordered on Sunday arrived on Wednesday. The Power saw was straight forward to assemble and very powerful this machine excels its self for the price 100% recommend
6 June 2025
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