WhatGeek Reviews 

They use Evri.

excellent service

Absolutely amazing service, communication was brilliant they made sure i understood every part. I ordered the Ajazz ak820 pro keyboard and it was packaged so nicely I'm really thankful to whatgeek

Thought it was a legitimate product but they’re a scam, all it is, is a bunch of emulators on a cheap android device. I’m out near 200 quid, their customer service only got in touch when PayPal sent them an email. Now the dispute is resolved (no confirmation of order it turned up eventually) they’re no where to be seen. The product wasn’t even new the SD card had been removed no manual or charging cable. The machine itself has a key logger installed which I thought a little weird. Avoid and just leave nostalgia in the past.

edit: So far since I've been in contact I have had an A.I ask me to provide a detailed video explaining my issue, while I have no issues with this it does seem a little odd, (I would suggest changing this to photos when required). I think a human has made contact as things are moving swiftly now and should have this problem resolved within 24 hours.

Problem resolved within 24 hours, swift and courteous responses, genuinely seem to care about customer service. Can’t wait to review the product itself the hardware for the price is exceptional. My initial review may have been typed in a fit of pique that’s on me, it’s my first review guys

I ordered a keyboard, standard delivery (not the fast one). Arrived within around 2 weeks (to scotland). Not a single key is broken or lost. Works like I'd expect a new product to work. Had it for few months now and still performs like new.

first time buy product my experience very great

It feels amazing to type on, so glad I got this. Packaged very well too! But abit confused as when I try to do the ? on one of the numbers, it doesn't work?

Great service had a slight issue with the mouse and this was changed without hesitation. Would recommend

Stop lies! You're just simply scammers ! I was ordered Anbernic rg557 which arrived faulty ! The replacement which you send wasn't Anbernic it's plush toy ! GUYS AVOID SHOPPING IN THIS MENTAL SHOP ! THIS IS SOME KIND OF TERRORISM NO RETAILERS !!!

A very easy ordering experience, although I thought the item was already in the UK, going by the website name, but it actually shipped from China so took a long time to arrive.

Their customer service was amazing and helpful. They answered quickly and resolved the issue quickly.

The keyboard (PMO Aurora 80 Red) arrived very quickly. It was well packaged and working perfectly! Very happy with both the product and the service. Highly Recommend!

I had a fault with the screen of my ANBERNIC RG40XXV Retro Game Console 256G.

The console itself was working brilliantly as advertised until this issue.

UKWhatgeek were helpful in resolving this issue and have communicated that they are sending out a replacement as it is within the warranty period.

Thank you

The made sure even after I bought the item they continued to support. Its this that makes the point of difference

Contacted WhatGeek as a newly purchased handheld console developed a fault. Not only did they reply to my email quickly but after sending them a quick video of the issue they agreed to send me a new console at no extra cost.
This is what excellent customer service looks like.

the keyboard i sent was damaged in shipping and they offered to send me a new keyboard with premium shipping at no extra cost without having to return the old one

Accidentally ordered the wrong keyboard, emailed them about it and they were very kind and got back in less than 24 hours. Great service. Really helpful and good

I placed my order late Sunday night only to realise when looking at my confirmation email that I’d accidentally ordered the wrong colour. I emailed straight away but not expecting a response for at least 2-3 days but to my surprise the customer service team had emailed back by 09:10 the following morning. I was easily able to amend my order to the correct colour easily and efficiently. The team have been nothing but helpful and I am very impressed with the service so far. I’m very excited to receive my product!

This was my 2nd order from here, came a little faster this time. Like before tracking kinda fell apart once it hit the UK

Honestly nothing wrong with company but the delivery has been a nightmare and it has almost been a month with out reciving the product, to the point I would prefer my money back.