Ordered a game controller. Arrived broken due to manufacturer defect. Support immediately agreed to replace it, but I had to follow up later as I had not received any shipment or shipment notification... See more
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Company details
- Electronics store
- also in
- Game Shop
Written by the company
WhatGeek curates customizable keyboards, premium desktop peripherals, and gaming gear tailored to enhance your experience. Whether you're seeking the latest trends, budget-friendly options with great value, or exclusive limited-edition products, our diverse selection meets all your needs. 1.Why Choose uk.whatgeek? uk.whatgeek is a dedicated subsite designed specifically to serve our UK customers. Free UK Shipping: 2.Convenient shipping options to ensure delivery. Diverse Product Range: We cater to various tech needs, from peripherals and gaming gear to unique accessories. 3.Customer-Centric Service: Our team is dedicated to providing personalized support. We strive to meet all customer product demands efficiently. 4.Competitive Pricing: Enjoy exceptional value without compromising on quality. 5.30-Day Hassle-Free Returns: Enjoy peace of mind with our easy return policy for product issues. 6.Long-Term Support: We stand by our products with ongoing assistance. Choose WhatGeek for innovative tech solutions that fit your lifestyle!
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Replied to 84% of negative reviews
Typically replies within 2 weeks
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Good service
I had a slight issue with the item I received but whatgeek resolved it quickly/without any problems. Thanks!
Very prompt and pleasant support
Very prompt and pleasant support. I entered the wrong delivery address and they helped me solve this problem very quickly, I am very pleased)
Item came defective but good…
Item came defective but good communication with store and replace agreed apon quickly
Ordered an Anbernic RG406H good service!
Ordered an Anbernic RG406H, item arrived quickly and was well packaged. No issues with customer service, would absolutely use them again.
Rg cubexx screen not working
Just received my RG CubeXX. Looks great. Shipping was fast. Customer service was great. Would recommend them to friends. Definitely will be doing business with them again!
Fast response, solution-oriented customer service, and goodwill.
If the wrong shipping method had not been selected, I would have had a much better experience, but they are still amazing.
I had an issue with my rainy 75…
I had an issue with my rainy 75 keyboard where it would be quite expensive to fix - I contacted the team and they were always quick to respond and offered helpful tips to try to fix the issue. As the matter could not be fixed without expensive cost, they have offered me a replacement keyboard - excellent customer service
Highly Recommend
Awesome company! Delivery didn’t take too long considering it was from across the world, I ordered a keyboard and it works perfectly, packaged beautifully too. Super happy, thank you!
I got keyboard that later experienced…
I got keyboard that later experienced werid bug that we couldnt fix (probably promleb with circuit board) i got replacement for FREE
Good quality and keys are fantastic…
Good quality and keys are fantastic touch. Thank you
Absolutely incredible company and…
Absolutely incredible company and customer service. WhatGeek has a wide selection of products which is great, but what sets them apart is the service. I have had a problem with one of the products that I got for a birthday and after some likely troubleshooting, WhatGeek has offered to send a replacement free of charge with no return required. I will definitely shop here again!
Wanted a retro gaming handheld
Was looking for a joint anniversary present and treat from my wife and I wanted a handheld retro gaming console. Settled on the RG556 and I couldn't be happier. Plenty of tutorials online to help with any game glitches, especially with PS2 emulation. When I decide to upgrade, I'll be back!!
Plenty of choice, smooth experience for ordering, kept completely updated on shipping process too. Would definitely recommend to anyone looking for some tech!
More than happy
I reached out to customer services and they were more than helpful I’ll definitely buy from whatgeek again
Helpful customer service
I am a repeat customer, but this was the first time I've needed to contact WhatGeek UK regarding a problem with my order. I'm happy to say that they solved my problem and are sending out a replacement unit in place of the original which had a faulty hinge. I'm very satisfied with the outcome and service.
I ordered the wrong colour of a device…
I ordered the wrong colour of a device and asked them to change it. They got back to me immediately and fixed the issue.
Blatant scam
They sell products which are not in stock and then delay, delay, delay - avoid at all costs

Reply from WhatGeek
Very satisfied with the service and clear communication! ⭐⭐⭐⭐⭐
My package arrived without any extra charges, everything was already included in the price. Special thanks to Susan for her kind and helpful replies throughout the process. I’ll definitely shop again and highly recommend them!
Always reliable
Of all the times I’ve ordered from Whatgeek, they’ve never let me down. Always quick processing and in my hands in just over a week (10days). Tracking was decent. Always well packaged and with a discount for the next order! Thanks guys!
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