Bought an off roading hover board and frame, had a slight issue with Battery life but contacted them and they sent out a new battery the very next day! Customer service is excellent!! 100% Have bough... See more
Company replied
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See what reviewers are saying
I ordered a segway from this company online, got a free carrying case and free next working day delivery. I bought this blue segway for around 150 pounds discound, got on it and it is soo easy to ride... See more
Company replied
Very impressed with their service. 7 months after being bought my son’s hoverboard started playing up. They arranged collection, fixed it and then delivered it back FOC. My only complaint is that id l... See more
My boyfriend order the black hoverboard with Bluetooth and LED wheels for my sons 10th birthday today. He absolutely loves it! He hasn’t got off it since it’s been charged. Thank you so much and the d... See more
Company replied
Company details
Information provided by various external sources
ukbigbuy.com is the best place to buy swegways, hoverboards and hoverkarts at the best prices | Online Support
Contact info
1st Floor, 6-8 City Road, Edgbaston, B16 0HG, Birmingham, United Kingdom
- 01214547589
- info@ukbigbuy.com
- ukbigbuy.com
4.8
Excellent
124 reviews
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Brilliant I ordered and my item arrived…
Brilliant I ordered and my item arrived the next day couldnt fault them would 100% order from them again x
15 August 2020
Unprompted review
Reply from ukbigbuy.com
A big thanks for your review, they mean the world to us.
Excellent customer service as the 1st…
Excellent customer service as the 1st segway received had a fault UK Bigbuys arranged collection of faulty one and deliver a replacement within a few days.
15 August 2020
Unprompted review
Reply from ukbigbuy.com
HUGE thanks for your 5 Star review on our customer service. We are always here to help you.
Bought online delivered efficiently and…
Bought online delivered efficiently and on time for my little girls birthday, not had chance to use as yet but hopefully all good
7 August 2020
Unprompted review
Reply from ukbigbuy.com
Thanks for the review, hope your little girl love's her Birthday present. Here to help on any advise or help you need on our Live Chat on our website.
Ordered a hoverboard for my daughters…
Ordered a hoverboard for my daughters birthday. Really good price. Arrived quickly too. Only gave it a quick try an it seems to work as it should. Really impressed.
7 August 2020
Unprompted review
Reply from ukbigbuy.com
Huge cheers for your fantastic review. THANK YOU!!
Poor quality
Only giving 2 stars due to the speed of delivery as the quality of the product (hoverboard) is dreadful from fully charged only lasts 15 minutes completely worthless. Definitely would not recommend very poor and sad little girl!!!
5 August 2020
Unprompted review
Reply from ukbigbuy.com
Hi Craig, very sorry about this issue . Please can you email us about your problem so that we can assist in resolving this issue for you. We are always here to help you.
The charger works fine
The charger works fine, delivery efficient price cheaper than other suppliers. 4* because I got what I expected nothing extra or less
27 July 2020
Unprompted review
Had some problems placing order but…
Had some problems placing order but once done delivery was prompt next day with constant tracking updates.
Overall excellent service
24 July 2020
Unprompted review
Great service very quick to deliver too…
Great service very quick to deliver too will use them again next time too.
23 July 2020
Unprompted review
Reply from ukbigbuy.com
Huge thanks for your 5 Star review on our customer service and our delivery service offered by our courier partners DPD Local
Reply from ukbigbuy.com
Much appreciate your review, always here to help if you need us.
Excellent service
Excellent service. Ordered and it arrived next day. Happy customer 😊
17 July 2020
Unprompted review
Reply from ukbigbuy.com
Great thanks on the 5 star review. Always here to help.
Reply from ukbigbuy.com
A very BIG and HUGE thank you for your 5 star review. Always here to help.
Really happy with our hoverboards and…
Really happy with our hoverboards and go karts. One part did need replacing but you were fantastic and had the replacement out straight away so the kids didn’t have to wait long to get back on it. Your service and speed of delivery was first class so thank you
15 July 2020
Unprompted review
Reply from ukbigbuy.com
Many thanks for your 5 Star review, we are very happy to know your kids love the Hoverboards and Karts. The speed of our delivery is thanks to our courier partners DPD Local.
These were gifts for grandsons
These were gifts for grandsons, both really like them
5 July 2020
Unprompted review
Reply from ukbigbuy.com
Very glad to hear from you that your Grandsons, really like them. Also many thanks on the 5 star Review. If you need any assistance with your order in any way please feel to contact us, by Live Chat service on our website or by email / phone.
the best company ever
so good i got my black segway so cool thanks uk big buy ill shop here when i need to fast delivery and good quality
1 July 2020
Unprompted review
Reply from ukbigbuy.com
Many thanks for your brilliant 5 star review, and we hope you enjoy your order for years to come.
Reply from ukbigbuy.com
Thanks for the 5 star review, on how easy it was to make a purchase on our website. Hope you enjoy your order. Please feel free to contact us for any support through our Live Chat Service (available 7 days a week) on our website.
Hover boards and frames
Bought an off roading hover board and frame, had a slight issue with Battery life but contacted them and they sent out a new battery the very next day! Customer service is excellent!! 100%
Have bought another hover board and frame for my other son (he was jealous of his brothers) and that’s fabulous too! Highly recommend UK big buy. Extremely helpful and prompt with all correspondence.
18 June 2020
Unprompted review
Reply from ukbigbuy.com
Many thanks Sarah for your 5 star review. We are always here to help you, regardless. Hope kids love there Swegway's and Kart's
the delivery was very fast and the…
the delivery was very fast and the product was excellent very good value for money the kids love it,its a very robust and sturdy item thank you
18 June 2020
Unprompted review
Reply from ukbigbuy.com
Very much appreciated your great review.
Fantastic service
Helped rearrange delivery at a moments notice even though parcel was already with the courier. Great service, very fast delivery and great product.
12 June 2020
Unprompted review
Reply from ukbigbuy.com
Thanks for your service review, always here to help.
Low standard Product
7 June 2020
Unprompted review
Quick delivery quality products
29 May 2020
Unprompted review
Reply from ukbigbuy.com
Many thanks for you great review, on your order and the delivery by DPD
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