Having had an oven repair, we needed our gas supply checked to the hob which turned out to be faulty. We needed a new gas supply fitted in short order which was a headache as we are mid-season in our... See more
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Review summary
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Reviews shaping this summary
Excellent Service from site survey to full installation Exceptional engineers in Adam and Ben I needed to be sure we chose the right company to do this work for my very elderly father. Someone I cou... See more
Engineer visited same day as I requested a quote explained all work they would do and gave me a reasonable price which I excepted. Fitting new boiler was carried out 10 days later. All work was carrie... See more
UK Boiler Care gave us the most competitive quote, and arranged an installation date quickly. The work was done in a day, and they cleaned up properly afterwards. The staff answering the phone were... See more
Company details
- #1 of 5 best companies in Housing utility company
Written by the company
Why choose UK Boiler Care (UKBC)? We are a traditional family-run full-service heating company that takes great pride in our level of expertise and workmanship and our commitment to genuine customer service. Our aftercare services are second to none. Once you become a customer, we want you to stay with us and we will look after you to fulfil that aim. Over the past two decades, we have grown from two engineers and a high street showroom in the Suffolk market town of Haverhill into a leading regional firm. Today, our in-house engineering teams and dedicated office staff serve customers across Hertfordshire, Cambridgeshire, Bedfordshire, Essex and Suffolk. With a combined experience of over 75 years, UKBC engineers are leading installation experts. Each year, our engineers undertake a truly diverse range of Gas, Oil, LPG and Warm Air heating system installations, from cascade or modular systems for large country homes and townhouses right through to simple boiler fits for compact flats. Whatever your type of home and budget, you are guaranteed to receive the same high standard of service. When choosing UKBC to provide your new boiler you can rest assured that you are getting the very best advice at all times and an excellent trouble free installation. And once your new boiler is installed, you will have the opportunity to take full advantage of our superb Aftercare plan. All our site surveys, quotations and installations are carried out by our own Gas Safe and OFTEC registered engineers. UKBC employ all their own engineering and office staff and never use subcontractors or a call centre to deal with customer enquiries. As a customer you will deal directly with UKBC staff at all times.
Contact info
Room 111, The Epicentre, Enterprise Way, Haverhill Research Park, Haverhill CB9 7LR, CB9 7LR, Haverhill, United Kingdom
- 0800 43 46 494
- info@ukboilercare.co.uk
- ukboilercare.co.uk
4.8
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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Professional, polite, friendly and knowledgeable
I cannot recommend UK Boiler Care enough, everyone I have dealt with has been friendly, professional, polite and knowledgeable.
From quoting to installation the entire process was 10 days. My boiler had stopped working afew days after getting the quote, and the team managed to fit us in at short notice.
On the day two nice lads turned up on time and cracked on with the job. No fuss, no problems, done in a day. Unbelievable workmanship and skill.
If you need any work doing on your central heating, use UK Boiler Care and you will not regret it.
16 December 2022
UK Boiler Care (UKBC) did a fantastic job!
UK Boiler Care (UKBC) did a fantastic job installing our new Vaillant boiler. Great customer relations before and after from the office team, while Jake and Ben on site were highly professional, fast, efficient and courteous. I would highly recommend UKBC for their all-round professionalism and competitive rates.
24 November 2022
One of the best boiler companies
This is my second boiler from Boiler UK over a 20 year period. I also have boiler insurance with them. They are an excellent company, with expert fitters. Highly recommended.
23 October 2022
Boiler problems that needed a quick result…
We were having trouble with our indoor pool boiler .
Uk boiler care were very professional and explained everything to us .
they were friendly and didn't leave any mess.
We would recommend them to all our friends .
Eddie and Christine Fowles
20 October 2022
Unprompted review
An urgent call to them with concerns…
An urgent call to them with concerns about fumes and oil leak in boiler - they were out the very next day to investigate and fix - excellent
18 October 2022
UK Boiler Care replaced a faulty boiler and upgraded an existing system.…
UK Boiler Care replaced a faulty boiler, which had never been very effective in heating all the radiators and warming the house. They re-placed the pump which had consistently failed, and re-configured the surrounding piping, along with other system improvements, and even removed one of the larger problem radiators and flushed it through individually. The system was thoroughly tested before they left, and as we have begun to use the system as the temperature has dropped, there is a very, very significant improvement in the warmth of the house, throughout.
The whole process from sales to installation was made very easy by the helpfulness and efficiency of all the company members that we dealt with.
I would thoroughly recommend UK Boiler Care without reservation.
7 September 2022
The installer was a very…
The installer was a very friendly,professional & tidy,he explained things to me & answered any questions I asked
19 September 2022
UKBC highly recomended
The staff at the office a very helpful, polite and knowledgable. The Engineers a very proffesional and very good at explaining what they are undertaking.UKBC are a very good company ,highly recomended. We have a yearly contract with and have for the last 3 years. They have done many items for including a new boiler installation.
18 October 2022
Effective, efficient service one where I have never been let down.
When calling with problem the telephone is answered quickly, Reception listens and advises. Engineers respond quickly, effectively and efficiently.
19 October 2022
Excellent
All went to plan, friendly chap. Had issues after installing but call our experience was excellent
5 September 2022
I recommend this great service!
Really impressed by this professional and efficient service.
5 July 2022
Unprompted review
Good company & service.
We had a new boiler installed and commissioned by UK boiler care at the end of the summer. Having used it for the first part of the winter we are very happy with the care and quality given by the company and would happily use them again and recommend them.
10 January 2022
Unprompted review
Recommended for boiler installation
Recommended for boiler installation. Very efficient installation of new system boiler in a morning and all well so far.
2 January 2022
Unprompted review
UK BOILER CARE INSTALLATION
UK Boiler care installed our new boiler recently.From the moment the site survey was completed to final installation their service and support was exceptional
I would recommend this company 100 per cent
On time and on budget !
16 December 2021
Unprompted review
What a professional service
What a professional service - from quote to finished installation. The job was completed in a day, as promised,
with absolute efficiency by skilled engineers who worked as a slick team throughout. Cheerful, polite, friendly and hardworking, the team of Adam, Ben, Nick and Ben ensured that everything was finished, fully operational, tested and explained before leaving the premises spotless. We were delighted with the job and so pleased we went with UKBC. I would recommend this company and these engineers without hesitation.
13 December 2021
Unprompted review
UKBC delivered as promised
UKBC promptly provided a fixed price quotation for boiler replacement where others did not. The wait for installation was short and the willingness to create a comprehensive solution to meet the customers needs at installation is to be commended. A complicated replacement was made manageable with clarity about the possible complications. A very competent and customer focussed organisation.
10 December 2021
Unprompted review
Fantastic service from start to finish
I cannot rate UK Boiler Care highly enough. Prompt to quote and we were able to book in quickly too. Adam was friendly and efficient and we were up and running in 2 days with little disruption. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
10 December 2021
Unprompted review
Excellent service and installation by…
Excellent service and installation by UK Boiler Care. We are very happy with our new efficient gas boiler.
2 December 2021
Unprompted review
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