UK Contract Flooring Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery services, noting that orders arrive very quickly, securely packaged, and in pristine condition. People also highlight the outstanding product quality, describing the various flooring options as exceptionally sturdy, visually appealing, and very easy to cut to size. Consumers truly appreciate the helpful customer support team, professional assistance, and the great convenience of ordering useful samples before making a final purchase. However, some people noted minor courier and delivery inconveniences, including occasional lost parcels or heavy flooring rolls being left outside by delivery drivers.

What people talk about most

Product

Customers had positive experiences with product, consistently highlighting its excellent quality and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the products and... See more

Service

Reviewers mention positive feedback about service, highlighting top quality goods, brilliant delivery, and... See more

Order

Users describe positive interactions with order, noting that the correct items and quantities arrive as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After another supplier let us down at the eleventh hour - Dean helped us get the R12 rated flooring we needed, cut to size, for collection the next morning - enabling us to go ahead with the pop-up... See more

Rated 5 out of 5 stars

I was shocked to find not one supplier in the South could supply Flotex carpet. Having searched on line I found it with UK Contract flooring.co.uk. Within 5 days it was delivered. Top quality carpet w... See more

Rated 5 out of 5 stars

Dean helped us get out of a real pickle! Another supplier let us down at the last minute - Dean had what we needed, pulled it straight off the shelf and got it cut to size so we could collect it strai... See more

Rated 5 out of 5 stars

FLOTEX laid in kitchen, very pleased and looks great, I am looking at replacing my hall carpet, so much to choose from . Had Flotex in previous house about 35/40yrs ago and wears very well. Pleas... See more


Company details

  1. Flooring Shop
  2. Carpet Retail Shop
  3. Carpet wholesaler
  4. Flooring contractor
  5. Linoleum Shop
  6. Wood and laminate flooring supplier

Information provided by various external sources

Suppliers of flooring products built to stand the test of time. We have flooring solutions for both commercial & residential areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(305)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Wonderful choice of flooring

Wonderful choice of flooring, especially Marmoleum. Easy to order and excellent delivery two man team who brought the rolls inside, despite the system saying "kerbside".
One niggle was ordering two different colours of Marmoleum and then being contacted afterwards for additional money for an additional cut. Would be good for the system to take account of this when ordering.

14 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

From the time a few samples were ordered until delivery of the Flotex, the service was excellent. Because of all the recent restrictions regarding indoor working it took months to be able to order. However Frank was very good at keeping in touch and with all the details of delivery when that was imminent. Our flooring even arrived a day ahead of schedule!
I have no hesitation in recommending UK Contract Flooring on the basis of our experience.

9 July 2021
Unprompted review
Rated 4 out of 5 stars

Samples were delivered promptly and…

Samples were delivered promptly and were very helpful in deciding what flooring to buy. Fair price on flooring, edges of roll were slightly damaged on arrival but seemed due to the courier, not an issue in my case as i was using it for a smaller floor.

Would use this company again.

16 June 2021
Unprompted review
Rated 5 out of 5 stars

Vey helpful

Very helpful. Some problems with delivery direct form the manufacturer, nothing to do with UK contract Flooring, and they were very helpful in trying to resolve these.

15 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

I have bought tiles from UK Contract Flooring on a number of occasions and have always been very happy with the service provided. Ordering online is easy, their prices are always very competitive and delivery is very fast.

11 June 2021
Unprompted review
Rated 5 out of 5 stars

Great service

The website was easy to use and support and communication with the team was amazing. The samples arrived quickly and were of a decent size so I could make a proper choice, I had phone follow up really friendly and helpful. I ordered from you and the flooring arrived well packed and in perfect condition just as described. It felt like a personal service and I would definitely use you again - thanks for all your help And keep it up ! Jackie

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Vinyl flooring order.

Vinyl flooring delivered promptly, direct from manufacturer. Well wrapped, and on solid cardboard roll so no mis-shaping or creasing of vinyl.
Happy to use UKCF again.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Helpful staff, good delivery. Lino damaged by courier but absolutely no hassle and received replacement very quickly. Would definitely recommend

Jon Cane

10 June 2021
Unprompted review

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