UK Departure Boards LTD Reviews 

666
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well built, arrive quickly, and make wonderful, entertaining additions to their living spaces. People also appreciate the smooth ordering process, reliable shipping, and the fun features that bring miniature station announcements right into their homes. Some reviewers were not happy with how tricky the initial network configuration and device setup could occasionally be. A few consumers noted that figuring out specific settings or understanding how to swap voice packs required extra patience. Despite these minor hurdles during installation, the vast majority of buyers remain thoroughly impressed with their purchases.

What people talk about most

Product

Customers had positive experiences with product, highlighting the solid build, outstanding display, and ease... See more

User experience

Consumers find user experience to be positive, highlighting that the product is a joy to use and simple to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products feature a solid... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments arrive promptly, often... See more

Service

Users describe positive interactions with service, highlighting first-class assistance and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found this site by accident, when I was using the RAILCAM site. The two sites together make a great way to watch real time railways. I had some problems sorting out the departure boards software, bu... See more

Company replied

Rated 5 out of 5 stars

Purchased a classic board last week, delivery could have been quicker but that was dowwn to Royal Mail who delivered it to the wrong mail centre. Absolutely brilliant product, Hanging on the wall rig... See more

Rated 5 out of 5 stars

Wonderful! The buying process was simple, the shipping was very fast and the board arrived well packaged and in perfect condition. The board was easy to set up and has been absolutely the best thing i... See more

Rated 5 out of 5 stars

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like... See more


Company details

  1. #20 of 65 best companies in Electronics Company

Written by the company

The UKs leading provider of replica station departure boards. Bring live train departures information to your home with a UK departure board! Available in 3 sizes to display real time information for your local station or indeed any station - train, tram, bus or tube in the UK. We have over 7 years of experience manufacturing high quality boards. Each board is designed and built in Britain with the ability to perform real station announcements. We use a variety of data sources to accurately show what is scheduled at a station in real time. Whether you are an enthusiast wanting to see the latest action or a commuter wanting to know if your train is arriving or delayed. A UK departure board can bring it to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

666 reviews

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4.8

All reviews

(666)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely BRILLIANT piece of kit

Absolutely BRILLIANT piece of kit! I got the large board for my son for Christmas, he loves trainspotting & taking videos for his youtube channel (& I love doing that with him, lol), & he LOVES it! It's up on the living room wall & I geek out over it too😄.

Great company to deal with, they were VERY helpful even over Christmas.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

From ordering to arriving was very…

From ordering to arriving was very quick setting up was a little bit awkward a larger booklet in getting setup would be helpful but otherwise not to difficult on you grasp the concept. The other thing is a leaflet what each configuration in device tab were as I couldn’t see were the scrolling was and no sound coming out of the internal speaker icon and found them out and finally got it working exactly as I wanted to

19 February 2026
Rated 5 out of 5 stars

Great item, great service

This is a lovely item, but we could not get the voice pack to work. The team sorted my problem very quickly, thank you! My son loves it, and it stops him from missing the bus!

20 February 2026
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Thanks for the review

We found your email in our spam folder which is why we did not reply straight away.

The board might be attached to a different account the voice pack was not purchased on. This is probably why it is not working.

Our FAQ explains how to transfer the voice pack to another account. https://ukdepartureboards.tawk.help/article/can-i-gift-someone-a-voice-pack

Regards
UKDB

Rated 5 out of 5 stars

They have made this pensioners…

They have made this pensioners retirement a happy one. I bought the biggest departure board for myself as a present. It was so easy to set up and all of the settings thanks to the app. It was delivered well packed with excellent tracking as usual from DPD. Thr Departure Board is a real conversation starter. I keep changing the stations as they bring back happy memories of my holidays and stations near areas where I have lived and worked. It is the best thing I have ever bought including two small desktop ones. Worth every penny including paying for the 12 month pro subscription and the Elinor Hamilton ( National Rail ) voice pack. A lot of hard work and planning has gone into making these UK Departure Boards and it has been worthwhile. I am now one of their very happy and satisfied customers who is having fun on a daily basis with a truly brilliant item. I highly recommend buying a UK Departure Board if you fancy something totally different in your home. Thank you for a first class service. *****

16 February 2026
Rated 5 out of 5 stars

70th birthday success

Bought this for my Dad's 70th and he's pretty much thanked me every day since. Website was easy, delivery was quick, and judging by the fact that he's made the board do things I didn't even realise it could do, the instructions are very clear and comprehensive!

16 February 2026
Rated 5 out of 5 stars

Excellence

Excellent service the board arrived promptly and well packed. It was simple to set up and works excellently.
The price was reasonable compared to its rivals.
All in all can recommend this retailer and his products.

15 February 2026
Rated 5 out of 5 stars

I have had my Pro Board for about 3…

I have had my Pro Board for about 3 years now and can honestly say it's fantastic. The build quality is fantastic, features vast and software support stable and really very good.

As for customer service, Russ is an absolute jem. Nothing is too much and goes so much more the the extra mile. I haven't the words to describe both him, or his products.

Quality all round.

Thanks Russell!
George

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant gadget

Brilliant gadget! Had previously got a cheaper version which didn’t work properly, but this is perfect. Got the voice pack too. Wanting the bigger version next.

24 January 2026
Rated 5 out of 5 stars

Outstanding!

Next day delivery and a breeze to mount and setup. Departure board itself is outstanding, super cool!

23 January 2026
Rated 5 out of 5 stars

A great company with first class products.

This is a small company with a great vision and has taken what might have been a niche idea to great success. Their customer service is prompt, professional and always provides the right support when needed.
I have recommended their UK departure boards to family and friends and at least one member of my family has purchased from them. Great company to do business with.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Best Gadget I’ve ever bought really…

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like been on the train station with the announcements highly recommended if your into trains & trams & buses.

19 January 2026
Rated 5 out of 5 stars

Absolutely love the Pro board!

Absolutely love the Pro board!

From ordering to setup, everything was so easy. The additional subscription for the voice packs is a must for train geeks. I got lost for ages in the changing stations and colour settings!

I received it as a Christmas gift but since there were no trains running for two days, I hated having to wait until the 27th to see it live. Even my partner, who isn’t a "train person" and usually just tolerates my model railway obsession, loves the board.

It’s a great addition to the house. When I’m running my own trains, the departure sounds of a real station are the perfect touch. Purchase one, you won't be disappointed!

25 December 2025
Unprompted review

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