UK Doors Online Reviews 

278
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really responsive team, competitive quote and strong product fit led to us purchasing. Super happy with the product, looks great and feels really sturdy. Many thanks especially to Matthew Denton for h... See more

Rated 5 out of 5 stars

I contacted Uk doors when at the planning stage of my self build project. Due to a few issues my end I needed to tweak and change and luckily Megan S has the patience of a saint and did a number of re... See more

Company replied

Rated 5 out of 5 stars

Have used UK Doors Online a few times for various projects and been nothing but impressed with the product and service received. Megan, our sales contact always responds quickly and efficiently ensuri... See more

Company replied

Rated 5 out of 5 stars

Really impressed with UK Doors Online. The quality of the product is excellent – solid, well finished and exactly what we wanted. Megan, our agent, was brilliant throughout – very friendly, knowledgea... See more

Company replied

Company details

  1. Door manufacturer

Written by the company

Here at UK Doors Online, we fabricate Aluminium Bifold Doors, Aluminium French Doors, Aluminium Single doors. Supplying to both Trade and Retail. As you can see from our reviews, we try really hard to keep our customer service levels as high as we can. The doors we make are as good a quality as anyone can buy. We put care and attention in to every door we make, ensuring they are built to the highest standard. All the reviews we get are passed out to the team, so they can all see how well they are doing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(278)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a fantastic door

Purchased a fantastic door. Megan was great to deal with, sorted out my issues with ease. Great customer service. Very satisfied with my purchase. Would defo recommend.

22 July 2025
Unprompted review
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Reply from UK Doors Online

Hi Andrew

Thank you for your great feedback! We're so glad you're happy with your door and the service Megan provided.

Best regards,

Rated 5 out of 5 stars

Excellent service, excellent product

We have been really pleased with the service and product. Megan was very helpful and gave us the best advice to ensure that the door fitted perfectly. Would definitely recommend!

23 June 2025
Unprompted review
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Reply from UK Doors Online

Hi Megan

Thank you for the great review we're so pleased you're happy with the service and your new door. Megan will be happy to hear your feedback!

Best regards,

Rated 5 out of 5 stars

Megan was great helping me choose my…

Megan was great helping me choose my fantastic bifold doors! Great price great delivery and great quality

1 October 2025
Unprompted review
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Reply from UK Doors Online

Hi Cameron

Thanks so much! We’re glad you are happy with the bifold doors and that Megan was able to help we’ll be sure to pass your review over to her!

Thanks again!

Rated 5 out of 5 stars

Excellent Customer Service

Having received an extortionate quote from another windows and doors company, I found UK Doors OnLine via a search engine. Megan responded to my request for sliding doors, a bi-fold window and a single window with a very clear quote and an excellent price. Following some minor amendments to my quote, Megan then issued a revised quote, finalised the purchase and then kept me informed of delivery timescales until the day of delivery. Throughout the process Megan provided first-class customer service.

4 July 2025
Unprompted review
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Reply from UK Doors Online

Hi

Thank you for your great feedback. We're so pleased to hear you are happy with the service and pricing, and that Megan was so helpful we’ll be sure to pass your comments over to her!

Thank you again

Rated 5 out of 5 stars

New composite door

Just purchased a new composite back door from UK doors,
I was given all the information I needed to choose the right door for our needs and then helped and guided to get all the right dimensions to ensure the door will fit.
Really happy with the price as well.
Big thank you to Callum and Celia for their help with this.

9 October 2025
Unprompted review
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Reply from UK Doors Online

Hi Paul

Thanks for the great feedback! We're glad Callum and Celia could help you find the right door. We’ll be sure to pass your great comments over to them.

Best regards,

Rated 5 out of 5 stars

Uk Doors Online. A great window company

We use UK Doors Online for all our windows, doors and Bi folding doors. We changed from a local company to this company because the local companies prices started rising alot. They have given us great prices and great services. Our contact has been Megan Sokell from the start and she has been really great to work with. Nothing is to much bother and she gets back to us straight away if we need something. It's been a pleasure working with her and hope to do so more in the future.

Scott, Warren's Property Developments

8 October 2025
Unprompted review
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Reply from UK Doors Online

Hi Scott

Thanks so much for your support!
We're really glad to hear you've been happy with both our pricing and service. Megan will be pleased to hear your great feedback!

We look forward to working with you more in the future!

Best regards,

Rated 5 out of 5 stars

Megan was always very helpful and…

Megan was always very helpful and always answered my emails quickly 🌞

8 October 2025
Unprompted review
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Reply from UK Doors Online

Hi Ian

We appreciate you taking the time to leave a positive review! We’ll be sure to pass over your great comments to Megan

Best regards,

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Megan dealt with my purchase of windows, door and bifolds. Her communication was very prompt and dealt with any issues and queries efficiently.

8 December 2024
Unprompted review
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Reply from UK Doors Online

Hi Geoffrey

Thanks so much for the great review! Great to hear Megan was so helpful we’ll definitely let her know!

Best regards,

Rated 5 out of 5 stars

I have ordered full frech uPVC doors…

I have ordered full frech uPVC doors for my extension.
The price is competitive - way less quoted by similar companies.
Megan from the team was helpful finalizing the designs.
Even 4 weeks for the process was quoted I would calculate more as there is a lot of back in forth regarding details.
I’m happy with the doors as they are installed now!

1 August 2025
Unprompted review
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Reply from UK Doors Online

Hi Anna

Thank you for taking the time to leave a great review!

We're glad to hear you're happy with your new doors. We’ll be sure to pass the positive feedback to Megan!

Best regards,

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, quick responses and supportive solutions

7 October 2025
Unprompted review
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Reply from UK Doors Online

Hi Claire

Thanks so much for the great feedback!

Best regards,

Rated 5 out of 5 stars

good company

good company , they have a very approachable area sales rep dene who is very helpful and the customer service my Celia , was great . you can always judge a g

7 October 2025
Unprompted review
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Reply from UK Doors Online

Hi James

Thanks so much for the great feedback! We'll be sure to pass your positive feedback on to Celia and Dene

Best regards,

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service - high quality manufacturing and simple to install. Good sales service from Megan for a bespoke product

30 March 2025
Unprompted review
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Reply from UK Doors Online

Hi Paul,

Thank you for the great feedback! We're really pleased to hear you're happy with the product. We'll be sure to pass your positive feedback on to Megan.

Best regards,

Rated 5 out of 5 stars

What a pleasant experience

What a pleasant experience start to finish.
Really nice doors, giving a really high end feel. Ordered some great items from skylights at a massive 2500x2000mm to 4000mm sliding doors (which by the way are really slim and sleek.
Dealt with Megan S from the start to finish who aided in sizing to quoting.
Will be back for more.

1 September 2025
Unprompted review
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Reply from UK Doors Online

Hi William,

Thanks so much for the great feedback! We're really glad to hear everything went smoothly and that you're happy with the doors and skylights! We'll make sure Megan sees your feedback too.

Looking forward to working with you again soon!

Best regards,

Rated 5 out of 5 stars

Great customer services Megan in sales…

Great customer services Megan in sales could not be more helpful
Would not hesitate to recommend uk doors on line
Marlow Bespoke Garden Rooms

1 October 2025
Unprompted review
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Reply from UK Doors Online

Hi Steven,

Thank you so much for the positive review! It’s great to hear Megan was so helpful we'll be sure to pass your feedback along to her. We really appreciate your support.

Best regards,

Rated 5 out of 5 stars

Just placed my first order with UK Doors Online

Just placed my first order with UK Doors Online.

Elliott couldn’t have been more helpful - made everything so simple and straightforward.

Look forward to ordering from them again.

3 October 2025
Unprompted review
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Reply from UK Doors Online

Hi Dot,

Thank you so much for your great feedback and for placing your first order with us we really appreciate it!

We're thrilled to hear Elliott was able to make the process smooth and straightforward for you. We'll be sure to pass along your feedback to him.

Looking forward to working with you again soon!

Thanks again

Rated 5 out of 5 stars

I have used UK Doors Online many times…

I have used UK Doors Online many times on different projects. The products are quality and the sales team are brilliant to deal with, especially Megan Sokell she’s dealt with all my calls and been nothing but patient and professional and nothing is ever too much hassle for her. Recommend.

30 September 2025
Unprompted review
UK Doors Online logo

Reply from UK Doors Online

Hi Jonathan,

Thanks so much for your continued support and the positive review! We're really pleased to hear you've been happy with the products and service across your projects.

We’ll be sure to pass your feedback to Megan!

Thanks again

Rated 5 out of 5 stars

Great customer service

I've ordered doors from UK Doors Online twice now and their customer service has been exceptional both times. Case in point: with my latest doors, my Builders misplaced the rebate end caps. Luckily Celia was on hand and kindly replaced them free of charge.
Doors are great too!

2 October 2025
Unprompted review
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Reply from UK Doors Online

Hi, Emma

We're really glad to hear you've had a great experience with us! and that Celia was able to help out quickly with the replacement caps we'll be sure to pass your positive review on to her.

It’s great to hear you're happy with the doors, we really appreciate you taking the time to leave a great review!

Best regards,

Rated 5 out of 5 stars

Great customer service, great product

I’ve been dealing with UKDO for some time (developer) and Megan always supports my multiple requests and has been very tolerant with a more technical order with very large specialist frames and glass. Nothing too much trouble and is always efficient! Excellent value for money.

26 August 2025
Unprompted review
UK Doors Online logo

Reply from UK Doors Online

Hi,

Thanks for the great feedback! We really appreciate your continued support, and it's great to hear Megan has been able to assist you. We'll be sure to pass your positive review on to her.

Thanks again

Rated 5 out of 5 stars

Been using uk doors online for a couple…

Been using uk doors online for a couple of years now. They were good enough to spot my repeat orders and set me up with a trade Account with discount. Top quality products and delivered on time.
I deal with Megan and she's great and responding immediately. Quotes within the hour which is great when pricing work

1 October 2025
Unprompted review
UK Doors Online logo

Reply from UK Doors Online

Hi,

Thanks so much for your continued support and the great feedback! We're really glad to hear you are happy with our products and we’ll be sure to pass your comments on to Megan.

We are looking forward to working with you on many more projects!

Best regards,

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