Really responsive team, competitive quote and strong product fit led to us purchasing. Super happy with the product, looks great and feels really sturdy. Many thanks especially to Matthew Denton for h... See more
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I contacted Uk doors when at the planning stage of my self build project. Due to a few issues my end I needed to tweak and change and luckily Megan S has the patience of a saint and did a number of re... See more
Company replied
Have used UK Doors Online a few times for various projects and been nothing but impressed with the product and service received. Megan, our sales contact always responds quickly and efficiently ensuri... See more
Company replied
Really impressed with UK Doors Online. The quality of the product is excellent – solid, well finished and exactly what we wanted. Megan, our agent, was brilliant throughout – very friendly, knowledgea... See more
Company replied
Company details
Written by the company
Here at UK Doors Online, we fabricate Aluminium Bifold Doors, Aluminium French Doors, Aluminium Single doors. Supplying to both Trade and Retail. As you can see from our reviews, we try really hard to keep our customer service levels as high as we can. The doors we make are as good a quality as anyone can buy. We put care and attention in to every door we make, ensuring they are built to the highest standard. All the reviews we get are passed out to the team, so they can all see how well they are doing.
Contact info
Low Mill Lane, WF13 3LN, Wakefield, United Kingdom
- 01924 929600
- sales@ukdoorsonline.co.uk
- ukdoorsonline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
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5 star service
Everything from start to finish I was happy with, bifolds windows and a bespoke window were all ordered and made to high quality, couldnt be happier. Megan in customer service was on hand to answer any questions and the delivery team let me know the day when it would be delivered and I had a phonecall for both deliverys. Highly recommended.

Reply from UK Doors Online
Great bi folds doors at a good price
Great bi folds doors at a good price
I would highly recommend
Really easy to deal with
Paul
the sales guy has been fantastic
Really helpful.
Thanks Gary

Reply from UK Doors Online
Brilliant from start to finish
My purchase of my Bi Fold doors from UK DOORS was Brilliant from start to finish very competitively priced the sales team were brill and delivery was top notch he even help me carry everything right round the back of the house cheers.

Reply from UK Doors Online
We ordered 2 sets of bifolds from UK…
We ordered 2 sets of bifolds from UK Doors Online recently, we found them to be one of the best companies we dealt with through our whole build.
Their eagerness to help through the sale even now a few months after we had our doors delivered, they are still extremely helpful and understanding.
We have dealt with Stacey throughout the aftersales process and she has been very patient (with my email issues) and nothing has been too much trouble for her.
Great, great team to deal with.

Reply from UK Doors Online
Credit where credit is due this company is great
Credit where credit is due this company have been great. The ordering process was great, my fitter said he really liked the quality of the bi folds as well. And i did have to contact them for some after sales service as well as my fitter lost a trickle vent and again it was great customer service.

Reply from UK Doors Online

Reply from UK Doors Online
Great company
Great company, really helpful throughout the ordering process. Brilliant product and at a reasonable price which is very refreshing. Can't speak highly enough about my experience.

Reply from UK Doors Online
Top class service as usual
Top class service as usual. Good price, great product and excellent service.

Reply from UK Doors Online
Great company
Great company, great price and great service from Paul.

Reply from UK Doors Online
The customer service at UK Doors Online…
The customer service at UK Doors Online is outstanding. Every question I sent via email was answered within the hour. Delivery was complete and on time as expected. Amazing. Will be recommending to all of my friends and family.
Complete false economy, very poor
Firstly I was sent faulty doors, which the company finally admitted after I sent photographic evidence. As a result water does not drain properly out the front of the doors, but instead goes under the doors and into our property (think large puddles inside after every downpour).
Company finally sent someone out, who said to my face the track would need modifying, but later lied and said doors were fitted incorrectly (they weren't).
Throughout the whole process (over 2 months now), communication has been very poor (not answering calls, not returning calls or emails, or doing so but very very slowly.) The result is that I have huge damage to our internal floor after the recent heavy rain. I get the impression they have zero interest in customer care.
UK doors have denied responsibility and refused to pay for sorting their issues. They did recently offer to send out a new bottom track/cill for me to pay someone to fit, but this was a week ago now and I've chased about this multiple times with no response.
Now I understand how they're able to be so cheap - poor QA and terrible aftercare. I wish I'd paid just a bit more and saved all this grief!

Reply from UK Doors Online
Have a few sets of bi folds off uk…
Have a few sets of bi folds off uk doors now…. Always great service from start to finish… and it’s a quality product when it comes…
Would highly recommend
Great service,helpfull used twice now…
Great service,helpfull used twice now no issues at all and great product
John
Love these doors
Love these doors. They arrived with no hassle and are great quality.

Reply from UK Doors Online
Good Quality and Price
Good communication with Paul, very helpful with any queries I had before placing my order.
Delivery was as per date originally given, no issues and the driver was very helpful.
Bi folds are good quality, easy to install and we are very happy with the end result.
Good value for money and would defiantly use again.

Reply from UK Doors Online
Once again superb service from Megan…
Once again superb service from Megan and also Kirstie
Both my bifold doors are excellent
Thank you

Reply from UK Doors Online
French Doors
received doors a week after the original confirmed date ,managed to overcome this . Doors were of a decent standard although glazing rubbers were short in the corners and the handles were not the colour I ordered although the customer hasn't said anything. I did ring about issues and they offered to send new rubbers out but that meant I would have had to deglaze doors ! Overall decent doors at a sensible price although attention to detail leaves a little to be desired. That said I would use them again

Reply from UK Doors Online
Great doors
Great doors
Great sales team
Great after sales team
Great price

Reply from UK Doors Online
Great priced doors. EXCELLENT staff!
Great priced doors. Very friendly staff and they went out of their way to help me with a mistake I did.
I HIGHLY recommend them! I'd use them again at the drop of a hat.

Reply from UK Doors Online
Excellent service
Excellent service, Good quality bifold doors, Best Price ,will buy again in future thanks to all team 👍

Reply from UK Doors Online
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