UK Hospo Co Reviews 

154
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I use this service continuously, helped make my transition from the Australia to the uk stress free and easy and i continue to use the service to relocate during my time in the uk. staff are so kind a... See more

Rated 5 out of 5 stars

UK HospoCo is a perfect entryway into working and living in the UK. Madi has been a great help to me and my partner in securing us now two different jobs and places in the UK, with the most recent bei... See more

Rated 4 out of 5 stars

Uk Hospo Co made the whole moving process unbelievably easy and stress free for my partner and I. Shoutout to Madi, who was beyond helpful in guiding us and answering our many questions. We’ve loved e... See more

Rated 5 out of 5 stars

I can’t recommend UK Hospco enough! I was a clueless 24yr old who knew nothing about working abroad and here I am 3 years later and have been on an adventure of a life time if it wasn’t for them. I’ve... See more

Company details

  1. Recruitment

Written by the company

The UK Hospo Co has provided UK working holiday opportunities for young people around the globe since 1997!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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4.7

All reviews

(154)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

FANTASTIC

The Uk Pub Co has been absolutely brilliant. They have helped me so much throughout the whole experience and always answered my questions. They also put me onto other companies which could help with things like my visa which made the whole process much smoother. I can not recommend them enough they are so helpful and are committed to making sure you are happy with where you have been places.
I especially wanted to thank Sophie for all her help she is brilliant and has done so much for me especially when I left things to the last minute and everything was chaos

19 May 2022
Unprompted review
Rated 5 out of 5 stars

The UKPubCo - Worth every cent.

The UKPubCo. have been nothing short of amazing! From day one they were super supportive, and patient with my selectiveness, and cautiousness when it come to selecting a venue for employment. While also offering varying options in regards to airfares and travel insurance. Everything was made extremely easy and hassle free.

I'd happily recommend The UKPubCo. to anyone looking into a working holiday in the UK.

On a side note - I'd like to specifically shout out Sophie - as my travel consultant, Sophie couldn't have been more supportive, or helpful through the entire process.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

I couldn't be more thankful for everything UKpubco.com has done for me. There is no way I would have been able to secure cheap accomodation in central London without their help.

I strongly recommend using their service if you are considering working in a UK Pub, especially if you have no previous bartending experience.

Thanks, Kyle

27 March 2022
Unprompted review
Rated 5 out of 5 stars

Beyond amazing !

My experience with Uk Pub Co was beyond exceptional. After going through a few jobs offers they found me the perfect job in the most beautiful place and where so patient with me. Nick was amazing and fast at replying which provided me with much confidence.

They really do care about finding the perfect place for you and I want to thank Nick again for his amazing service and sense of security!

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

UK Pub Co. was perfect. With Great staff and a well organised process I felt a sense of security and reassurance during the whole process. From when I landed I knew where to go, the job I was doing and what accomodation I would be staying in. The commitment did not stop until I had returned home safely.

The service provided a safety rope which allowed me to leap out of my comfort zone. Can’t recommend UK Pub Co enough!

29 October 2021
Unprompted review
Rated 5 out of 5 stars

Well worth a visit

Very friendly professional staff. Thanks Jordan for your excellent service. We were asked about allergies before being shown to our table. Reasonably priced tasty food and drinks. Would recommend a visit. We will return. 👍

26 August 2021
Unprompted review
Rated 5 out of 5 stars

I can not thank UK Pub Co enough!

I can not thank UK Pub Co. enough for the support they gave me throughout the whole process. Their communication from start to end was fantastic. I was able to go overseas knowing that I had a secure job and accommodation making it so much easier to leave home.

I had the time of my life living like a local and immersing myself in the culture. UK Pub Co. gave me the confidence to step out of my comfort zone and I highly recommend their services.

18 May 2021
Unprompted review
Rated 5 out of 5 stars

Best year (and a bit) of my life!

Best year (and a bit) of my life!! I have recently returned from the UK for what was my gap year. Obviously the past twelve months were a little different than I originally expected but once I figured out the new rules for travelling in a pandemic, I was still able to see (nearly) everything I wanted to. Thankyou so much UK Pub Co who helped me arrange work and accommodation when I first arrived but mainly for the support and answering my dumb questions along the way when I needed to know what I could do next and of course getting me home in March.

18 May 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Felt really supported throughout my move from Aus to the UK! The team were super helpful and I was felt really excited knowing I had a job and accommodation. I’ve met the most amazing people on this journey! Would definitely recommend.

17 May 2021
Unprompted review
Rated 1 out of 5 stars

I used the UK Pub Co in 2018 and it…

**EDIT**
The UK Pub Co has asked me to take down/alter this review. In their responce they have attempted to make it look like I was responsible for being put into a bad situation which they did not amend in the appropriat time frame. They also misconstrue the time frame of events and misquote myself.

Below they quote me, leaving out the second and telling half of the paragraph, 'The Red Bull is a wonderful pub I really enjoy my coworkers and its locations however mismanagement has made it a very unstable place to live and work, making what should be a fun new experience into a rather nerve wracking one.'

This was in my initial email sent to them, on Feb 13th, 3 weeks after I arrived and started working in my placement. Not in March.

Admitadly I could have used less flowery/polite language but after reviewing my emails with them I feel my point was still communicated enough that the placement I received was unstable and made me feel unsafe. They told me to wait to see if it got worse, even though I had already given 3 weeks time to evaluate the situation.

Furthermore when I reached out a second time for help the simply said they would find me another placement. At this point things were apperently unstable and my wages were not being paid. And the only aid they would offer was finding me a new gig. That would have been helpful if I had had the means for taveling but as stated above I did not as payment had become erradic at my job. And I was scared if I gave appropraite notice my job would kick me out frist

I will not change my review until they have a comprehensive policy for customers put into bad situation. This includes:

1) Insurance for youths who are not paid by their pub.
2) A plan for getting youths in unsafe placements out of their work/living environment. (temp. place to stay, travel, posiblity of a rep. checking in etc.
3) A team to give legal advice should their boss breach employment laws.

***

I used the UK Pub Co in 2018 and it didn't go great.

Pros: I had a place to live and a job as soon as I arrived in the UK. The initial set up was quick and effictent.

Cons: They are kind of pushy in the initial job offer process. They offered me a choice of two pubs (one was in the middle of nowhere) and were grumbly when I asked if there were any other opportunities to choose form.

They didn't vet (or at least not well) the pub I ended up going to. The pub UK Pub Co set me up with was super sketchy. The owner was laundering money, had stopped paying their bills (the location manager eventually had to work out a cash deal with suppliers), staff were getting paid under the table (which isn't something you want to get caught doing as an immigrant), I wasn't getting enough hours or pay, and the owner was planning to sell the company within 3 months of me starting so it was not a stable or long term job.

All the above complaints were apperent within the first week. I waited three weeks to contact the UK Pub Co to request a new placement and they basically told me as long as I was getting paid it was a non issue and to contact them if things got worse. And that if I wanted more hours I should talk to the manager (like that wasn't the first thing I would have done before complaining to them).

Things got considerably worse. The bar was late two weeks in a row paying the staff. The owner fired the GM while th GM was on holiday cleaiming their were discrepancies in the budget, removed all the cash from the apartment I shared with the GM and bar, and placed a new sketchy guy in charge, whom I had to share the apartment with.

When I reached out to the UK Pub Co. they apologiesed for the situation and said that I could have a new placement and just to let them know when I could start. They also said that if my job failed to pay me their wasn't much they could do to help.

This was somewhat disheartening as it was the reation I was expecting when I sent my first email. At this point I would have hoped for at least some advise on how tactfully get away from these people unscathed on top of a new placement.

I decided to find my next job and apartment on my own as I didn't trust the UK Pub Co to find a secure place or to help me if things went under.

On my last night witht he pub the owner locked me out and baracaded the doors and wouldn't let me back in until morning. They also didn't end up paying me my last weeks wages and I had to take them to an employment tribunal. I told the UK Pub Co about both these events and they didn't do anything to help. Not even legal advice on how to challenge an ex employer in order to get paid.

In the end I just felt unsafe, scared, and like the pub co. didn't care about my well being after I had paid them. It was an incredibly stressful experience and I don't think I could recommed the serviece to anyone based on my experience.

That said I have heard that the company has gone through restructuring since 2018 so maybe things are better now.

28 June 2020
Unprompted review
UK Hospo Co logo

Reply from UK Hospo Co

Hi Samantha.
Thank you for your post however we are upset to read your 1 star post. This is very unusual for the UK Pub Co. so we'd like to clarify a few points for other readers and ask that you reconsider your 1 star review. Yes, the UK Pub Co is under new management, with an entirely new team and I can confirm that the venue you were placed at a few years ago in 2017 is no longer part of the UK Pub Co. Additionally:
There were various emails between 8 Nov and 23 Nov to you regarding payment issues and your arrival dates in January 2018 to the UK.
Your email sent on 14 Feb 2018 to the team raising some concerns was responded to on the same date. In your emails throughout March (which were all responded to within 24 / 48 hours) you were offered support and assistance but ultimately you were happy to remain saying to us "is a wonderful pub I really enjoy my coworkers and its locations" despite what was agreed was poor management. I should note that at this time, the venue and its operating company were removed from the opportunity of engaging further participants under the former UK Pub Co. management team.
Your comments above regarding not being paid are of concern to us. When you contacted the UK Pub Co. team, all correspondence was forwarded onto the venues accountants / managers.
A new owner took over the pub in April 2018 which to our knowledge you were comfortable with.
You emailed the UK manager on 29 June (however he departed the business between April - June) with his replacement replying to you. Understandably this probably went to your SPAM filter but nonetheless the email was followed up on 9 July. You responded to this email advising that you were successful in your tribunal request for unpaid wages and that "I am not in need of a new placement, but thank you for the offer. Also thank you for the help that you are providing for me."
As the new and current management team, our aim is to support all of our participants during their working holiday. I would be happy to discuss the timeline of events that we have on record if you don't feel it accurately represents what happened. Please feel free to reach out to me

Rated 5 out of 5 stars

This is the ONLY working holiday club…

This is the ONLY working holiday club you should use! The service is personal, professional and super quick. After contacting Nick, I had my flights booked to my dream job in 4 short weeks and flew out 2 weeks after. They've been nothing short of exceptional.

22 February 2020
Unprompted review
Rated 5 out of 5 stars

Great experience!

I had an amazing experience through the UK Pub Company being placed in an awesome bar in Central London. The UK Pub Company made my move to London super easy and I feel like I saved a lot of time by being given a job and a place to live before I even arrived in London. Their responses were very quick via email and they made everything simple, quick and easy to complete.

6 February 2020
Unprompted review
Rated 4 out of 5 stars

Well worth it

Takes the stress and worry about moving to the UK and looking for pub work. Knowing that everything is all sorted for you, housing and a job, plus all the extra add ons, Visa help, bank account appointment set up, UK sim card. Living in at a pub was so much fun, living and working with the same people, you build a special bond and always have someone to hang out with or chat to. All the staff at the UKpub co were always super friendly and helpful answering all my silly little questions.

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellence all round.

Excellence all round.

My Girlfriend and I were a bit worried about making the big move to the UK. Unsure about accommodation and job prospects and what we would do when we got to the UK. We decided to go with the UK Pub Co to help us with the move and have never regretted it. From the initial phone call the service has been amazing. We had a job and accommodation sorted within a week of applying. Put our minds at ease. After being at our little country pub for 8 months we are again using the Pub Co for another job. Cannot reccomend the service enough.

31 January 2020
Unprompted review
UK Hospo Co logo

Reply from UK Hospo Co

Thanks Hamish ! Really love and appreciate the kind words!

Rated 5 out of 5 stars

Look No Further

If you’re looking to make the big move half way across the world but you’re a little hesitant this is definitely the company you need to look into! The whole process is super quick and super efficient and it takes all the stress of the big move off of your shoulders as they find you work, accommodation, help you with setting up a UK bank account and assist with your visa application if you need. My boyfriend and I were placed in a gorgeous country pub months before our departure date so we felt really confident and secure for our big move. Communication is super fast and they always keep you in the loop of the whole process! Nick is fantastic, after 8 months in our first placement we are now looking to him and the UK Pub Co to help us find somewhere new to explore. We can’t wait to see where we’ll end up next. Couldn’t recommend this company enough 😊

31 January 2020
Unprompted review
UK Hospo Co logo

Reply from UK Hospo Co

Keeva thank you for such positive comments and for being a great ambassador for the programme!

Rated 5 out of 5 stars

Well worth it

I was nervous to move abroad, and knew I wanted to come to the UK with everything sorted (accommodation, bank account, work) before leaving Australia. UKPubCo were amazing in ensuring this was all sorted - with little effort needed from me to be honest. The transition to the UK was made so much easier through the company and I wouldn't be in the place I am, literally, without them. On a practical level, I dealt with Nick and Mark who were both incredible - no question of mine was too strange and the communication has been fantastic. Obviously, I couldn't recommend them enough.

28 January 2020
Unprompted review
UK Hospo Co logo

Reply from UK Hospo Co

Thank so much for the kind words Mia!

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