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Ukrainiancharm Reviews 

657
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 415 reviews, most reviewers were somewhat happy with their experience overall. Consumers often share that the customer service representatives are extremely polite, caring, and always ready to solve problems quickly. Users genuinely appreciate that the initial sign-up process is straightforward and allows them to quickly connect with interesting people. However, some people mentioned that maintaining active conversations requires a steep budget and feels quite costly over time. Reviewers also noted that the website layout feels ancient, and navigating the mobile browser version can be quite frustrating. Additionally, customers experienced noticeable delays with messaging notifications and strict limitations when trying to upload multiple photos.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting professional, knowledgeable, and... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform for helping them find... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as some consumers find the platform engaging, easy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and reliable support agents who... See more

Price

Customers expressed strong dissatisfaction regarding the high costs associated with using the platform,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beatrice is a great account manager. Makes you feel valued and appreciated. When you spend 10’s of 1000’s on any service and are continuing to spend it is very important that there be an actual perso... See more

Company replied

Rated 4 out of 5 stars

She was quite open and approachable once she warmed up a bit—a delightful person. It would have been nice to chat more, but I had very few credits left; I really ought to get a proper payment method s... See more

Company replied

Rated 4 out of 5 stars

Well, it was a challenge trying to follow directions/links for the info I was seeking because the links/instrutions didn't provide the info I wanted. But eventually the link did pop up correctly with... See more

Company replied

Rated 5 out of 5 stars

Daniel was born to fulfil this role. He is diplomatic, friendly and caring, and genuinely interested in people. He was concerned at one point, and tried to resolve the tenuous possibilities of love,... See more

Company replied


Company details

  1. Dating service

About Ukrainiancharm

Written by the company

Ukrainiancharm

Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.

At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.

What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.

Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

657 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.4

All reviews

(657)

438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daniel was born to fulfil this role

Daniel was born to fulfil this role. He is diplomatic, friendly and caring, and genuinely interested in people. He was concerned at one point, and tried to resolve the tenuous possibilities of love, which are never easy. I feel he is a friend that I could rely on, and goes beyond the remit of his job. 5 star service, and a really nice guy. Very best wishes in your career, Daniel, you are another person to add to the list of why I support only Ukrainian Charm!

3 May 2025
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Martin,

Thanks for being part of the community and sharing this!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

A beautiful lady's

A beautiful lady's
My bank doesn't accept your company, you should offer PayPal for your costumers.

5 January 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Thanks for being part of the community and sharing this!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Great customer service

Great customer service

17 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Chanel,

Appreciate you taking a moment to write this!

Best wishes,
Tina from Ukrainiancharm

Rated 3 out of 5 stars

I feel like there might be a gimmick in…

I feel like there might be a gimmick in all this. I’m a lonely, and shy, person who just wants real connections with someone. And I want it to be legit. All the women on here are amazingly beautiful, and that’s what concerns me.

28 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi James,

There are strict measures in place to prevent misleading or non-compliant activity, and all users are expected to follow the platform’s Terms of Service.

If you’ve come across profiles or interactions that made you uncertain, please reach out to support@ukrainiancharm.help, with details so the team can review them and provide clarification.

Best wishes,
Tina from Ukrainiancharm

Rated 4 out of 5 stars

Answering questions

Always answers the questions quickly and informative

25 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Colin,

That’s really nice to hear, thanks for sharing!

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Sent a question about billing and it…

Sent a question about billing and it took them five days to reply. cringe

11 April 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Mark,

Support responses should not take that long, especially for billing questions.

Please contact support@ukrainiancharm.help and reference your case so the team can follow up and assist you more promptly.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Real chat experience

Real chat experience

28 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Radius,

Glad it’s been working well for you so far!

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

You can only search by country

You can only search by country. And it costs money to talk to your matches

25 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Patrick,

Search results depend on available filters and user preferences, and options may vary depending on how profiles are set up.

Registration and general usage are available without charge, while credits are designed to enhance your experience by giving access to additional communication options.

If you’d like help with search settings or have questions about features, please contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 4 out of 5 stars

My experience with the website is…

My experience with the website is excellent. Made friends, dates, and now have a relationship. It is expensive to be on for a long time. I was on the site for 75 days, would rate Ukrainiancharm 4.5 out of 5 Stars.

24 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi KJay,

Really happy to hear you’re enjoying it!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Great way to chat with people with…

Great way to chat with people with privacy, this is a very different chat experience

9 April 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Mark,

Thanks for sharing your experience with us!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

My interaction with the account manager…

My interaction with the account manager was helpful, concise and left me with a feeling of gratitude and satisfaction. I will always look forward to upcoming interactions with her

23 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Michael,

Thank you for sharing your positive feedback!

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Jason,

Registration and general usage are available without charge, while credits are designed to enhance your experience by giving access to additional communication options.

If you have questions about how this works or would like more details, please contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

She is a beautiful woman

She is a beautiful woman. Very
Nice

23 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Will,

Glad to hear you’re enjoying your experience!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

It’s all pretty put together

It’s all pretty put together. Women. All of it, I like the way the women on here are open and wanting to get to know me.

17 April 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Paul,

Thanks for your kind words, we really appreciate it!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Charging free coins

Charging free coins

23 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Glad it’s been working well for you so far!

Best wishes,
Tina from Ukrainiancharm

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