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Ukrainiancharm Reviews 

657
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 415 reviews, most reviewers were somewhat happy with their experience overall. Consumers often share that the customer service representatives are extremely polite, caring, and always ready to solve problems quickly. Users genuinely appreciate that the initial sign-up process is straightforward and allows them to quickly connect with interesting people. However, some people mentioned that maintaining active conversations requires a steep budget and feels quite costly over time. Reviewers also noted that the website layout feels ancient, and navigating the mobile browser version can be quite frustrating. Additionally, customers experienced noticeable delays with messaging notifications and strict limitations when trying to upload multiple photos.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting professional, knowledgeable, and... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform for helping them find... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as some consumers find the platform engaging, easy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and reliable support agents who... See more

Price

Customers expressed strong dissatisfaction regarding the high costs associated with using the platform,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beatrice is a great account manager. Makes you feel valued and appreciated. When you spend 10’s of 1000’s on any service and are continuing to spend it is very important that there be an actual perso... See more

Company replied

Rated 4 out of 5 stars

She was quite open and approachable once she warmed up a bit—a delightful person. It would have been nice to chat more, but I had very few credits left; I really ought to get a proper payment method s... See more

Company replied

Rated 4 out of 5 stars

Well, it was a challenge trying to follow directions/links for the info I was seeking because the links/instrutions didn't provide the info I wanted. But eventually the link did pop up correctly with... See more

Company replied

Rated 5 out of 5 stars

Daniel was born to fulfil this role. He is diplomatic, friendly and caring, and genuinely interested in people. He was concerned at one point, and tried to resolve the tenuous possibilities of love,... See more

Company replied


Company details

  1. Dating service

About Ukrainiancharm

Written by the company

Ukrainiancharm

Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.

At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.

What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.

Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

657 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.4

All reviews

(657)

438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

rubbish AI girls

26 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Nash,

Many profiles on our platform are verified to help maintain trust and transparency within the community. If you have concerns regarding a specific profile or interaction, please contact support@ukrainiancharm.help or use the platform's reporting tools so our team can investigate.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

I appreciate when support say…

I appreciate when support say something, like they will come back with feedback within 24 hrs. And the feedback was within 12 hrs.
And at the same time gave me important information about some items.
This is the kind of support we like, reliable, fast and "walk as you talk"

1 July 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Delivering ahead of schedule while also providing useful information along the way is exactly the kind of support experience we aim for.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Courtney was very responsive and…

Courtney was very responsive and knowledgable.

30 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Carter,

Courtney will be glad to know her responsiveness and knowledge made such a clear impression, thank you for sharing.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

would review higher but the site hasn't…

would review higher but the site hasn't given me enough to review higher. one star is honest.

10 June 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Robert,

If there's anything specific we can improve or assist you with, please contact support@ukrainiancharm.help. We'd be happy to hear your suggestions and help make your experience better.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Not good

Not good. Women online 24/7. Can answer you 300 letter within a minute. Do not recommend

28 June 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Tommy,

Many profiles on our platform are verified to help maintain trust and transparency within the community. If you have concerns regarding specific profiles or interactions, please contact support@ukrainiancham.help or use the platform's reporting tools so our team can investigate.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Lamar did great job getting it all…

Lamar did great job getting it all straight.

27 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Troy,

We'll make sure Lamar hears this, thank you for taking the time to share it.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Shane,

Good to know your questions got the attention they deserved.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Friendly communication with ladies

Friendly communication with ladies

28 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Ed,

Wonderful to hear the ladies have made such a warm and friendly impression on you.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Too too bad not good

Too too bad not good

12 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Joe,

We'd like to understand what went wrong so we can make it right. Please reach out to our support team at support@ukrainiancharm.help with the details.

Best wishes,
Tina from Ukrainiancharm

Rated 4 out of 5 stars

It's just an illusion

It was nice to know about new people. But I didn't like when the app hide part of the text I sent

26 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

We're glad connecting with new people has been a good experience, and the issue with hidden text in messages is something our team will look into. Feel free to share more details at support@ukrainiancharm.help so we can address it properly.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

You’re a scam

You’re a scam

25 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Alma,

Safety and security are our top priorities. If you have concerns regarding a specific profile, interaction, or your experience on the platform, please contact support@ukrainiancharm.help or use the platform's reporting tools. Our team will carefully review your concerns and assist you.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Love just chatting

Love just chatting. that's all I need right now

14 June 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Jean,

So glad the platform gives you the space to just enjoy a conversation.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Very very good

24 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

So glad the platform is hitting the mark for you.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Lovely people

What a fantastic environment. It's such a pleasure to communicate with people that are so open to other cultures.

24 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

What a wonderful thing to share, knowing the community feels this open and welcoming across cultures is exactly what makes this place special.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Teresa

Teresa is very understanding and helpful. Every communication is enjoyable and appreciated

23 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Sam,

We'll make sure Teresa knows her care and communication style are truly making an impact.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

my experience here confirmed what I…

my experience here confirmed what I suspected before I joined. I joined anyway. lesson learned.

6 June 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Gary,

If there are any specific concerns you would like to discuss, please feel free to contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Quick and easy

Very easy to register, and quick result.

21 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Glad the registration felt that smooth and the results came through quickly.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Something special

It’s interesting I think is good this

20 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Love hearing that the platform is leaving a good impression on you.

Best wishes,
Tina from Ukrainiancharm

Rated 3 out of 5 stars

The adds and the cost of credits for…

The adds and the cost of credits for everything

19 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Wayne,

Registration and basic access are available free of charge, while certain communication features and additional services may require credits.

If you’d like to check current deals or options on your account, please contact support@ukrainiancharm.help, so the team can provide details.

Best wishes,
Tina from Ukrainiancharm

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