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Ukrainiancharm Reviews 

657
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 415 reviews, most reviewers were somewhat happy with their experience overall. Consumers often share that the customer service representatives are extremely polite, caring, and always ready to solve problems quickly. Users genuinely appreciate that the initial sign-up process is straightforward and allows them to quickly connect with interesting people. However, some people mentioned that maintaining active conversations requires a steep budget and feels quite costly over time. Reviewers also noted that the website layout feels ancient, and navigating the mobile browser version can be quite frustrating. Additionally, customers experienced noticeable delays with messaging notifications and strict limitations when trying to upload multiple photos.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting professional, knowledgeable, and... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform for helping them find... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as some consumers find the platform engaging, easy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and reliable support agents who... See more

Price

Customers expressed strong dissatisfaction regarding the high costs associated with using the platform,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beatrice is a great account manager. Makes you feel valued and appreciated. When you spend 10’s of 1000’s on any service and are continuing to spend it is very important that there be an actual perso... See more

Company replied

Rated 4 out of 5 stars

She was quite open and approachable once she warmed up a bit—a delightful person. It would have been nice to chat more, but I had very few credits left; I really ought to get a proper payment method s... See more

Company replied

Rated 4 out of 5 stars

Well, it was a challenge trying to follow directions/links for the info I was seeking because the links/instrutions didn't provide the info I wanted. But eventually the link did pop up correctly with... See more

Company replied

Rated 5 out of 5 stars

Daniel was born to fulfil this role. He is diplomatic, friendly and caring, and genuinely interested in people. He was concerned at one point, and tried to resolve the tenuous possibilities of love,... See more

Company replied


Company details

  1. Dating service

About Ukrainiancharm

Written by the company

Ukrainiancharm

Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.

At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.

What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.

Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

657 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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3.4

All reviews

(657)

437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Looking for honesty

If he's crucial for me to see God the real people out available in such a dating site and so far so good

19 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Siamak,

Good to know the experience has been matching your expectations so far.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Good First Impressions

The site is easy to use and I have already had several pleasant conversations. The profiles seem interesting, and it is a good place to meet people from different backgrounds. So far, my experience has been positive.

18 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi David,

Wonderful to hear the platform made such a strong first impression, hope the conversations and connections keep getting better from here.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

To expensive for credits

To expensive for credits

15 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Registration and basic platform features are available free of charge, while certain communication tools and additional features may require credits depending on how users choose to use the platform.

We appreciate you taking the time to share your opinion. If you have any questions about credit usage, available features, or your account, please contact support@ukrainiancharm.help and our team will be happy to assist.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

i think I found my soulmate and I am…

i think I found my soulmate and I am grateful for that 🙏

11 June 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi John,

That kind of connection is what it's all about, wishing you both the very best.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Talking

Good platform for chat and someone to talk open up

1 January 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

So glad you found a place where opening up feels comfortable.

Best wishes,
Tina from Ukrainiancharm

Rated 4 out of 5 stars

Good

Saying truth

24 April 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Thank you for sharing that, it means a lot to us.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

It's been really exciting to be able to…

It's been really exciting to be able to talk to a girl that seems to really love the Same things you do but another suggestion would be that a person should be able to display numbers so we could meet up with a dinner date

14 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Finding someone who shares your interests is exactly what the platform is here for, and we've passed your suggestion about sharing contact details along to the right team.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

My request was answered

My request was answered

12 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Good to know your request was taken care of.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Big Reward for outstanding service, support and productivity⭐️⭐️⭐️

In just a few words: Give this lady a big pay raise or a fat bonus⭐️⭐️⭐️ Failure to do so will cause me to move to another Ukrainian focused site😂😂😂

11 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi James,

We'll make sure this lady knows her work left quite the impression, feedback this enthusiastic speaks for itself.

Best wishes,
Tina from Ukrainiancharm

Rated 4 out of 5 stars

MY 18TH BIRTHADY

THE QUESTION WAS EASY FOR ME TO ANSWER

9 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Mike,

Happy 18th, welcome to the platform!

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Total scam

Total scam, don‘t touch it
You can tell it‘s fake, pictures are sometimes models from instagram, conversations are not real and you are encouraged to use credits to answer or read emails, these credits get used up very quickly and you are obviously encouraged to buy more! Just ask a trickier question and you will see how fake it is.

11 June 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Ein,

Any reports regarding suspicious profiles, concerns about profile photos, potentially misleading behavior are reviewed by our moderation team. If there are specific profiles, messages, or conversations that raised concerns, we encourage you to contact support@ukrainiancharm.help with the relevant details so they can be investigated thoroughly.

Best wishes,
Tina from Ukrainiancharm

Rated 3 out of 5 stars

Seems a bit scammy so far

Seems a bit scammy so far. Not sure if it is legit

11 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Adam,

Reports regarding suspicious profiles, misleading information, or concerns about profile safety are reviewed according to our moderation and security procedures. The platform also uses verification, moderation, and safety mechanisms designed to help maintain a reliable user experience and compliance with our Terms of Use.

If you encounter specific profiles or interactions that raise concerns, please contact support@ukrainiancharm.help with the relevant details so our team can investigate further.

Best wishes,
Tina from Ukrainiancharm

Rated 4 out of 5 stars

great

This was handled by great people, for great things to come

13 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

That kind of confidence means a lot, thank you for sharing it.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Great site women are very nice and…

Great site women are very nice and friendly people

9 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Andy,

Wonderful to hear the women on the platform have made such a friendly and welcoming impression on you.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

I've had sites with fewer features that…

I've had sites with fewer features that felt better to use. something about the design choices here is slightly off even when things technically work.

3 June 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi John,

User experience is about more than just functionality, and feedback regarding navigation, design, usability, and overall comfort is valuable to us. Your comments will be shared with the relevant team for consideration as we continue working to improve the platform.

If there are any specific aspects of the design or user experience that you feel could be improved, please contact support@ukraniancharm.help. We'd be happy to hear your suggestions.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

girls literally text first

31 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi George,

Nice to know the people here are keeping things lively from the start.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Exellent

Exellent
lovely

4 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

So glad the platform is leaving such a lovely impression on you.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Just a great site with the.most…

Just a great site with the.most beautiful women ever

5 June 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Jason,

Nice to know you're enjoying the people here, hope you find exactly what you're looking for.

Best wishes,
Tina from Ukrainiancharm

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