Beatrice is a great account manager. Makes you feel valued and appreciated. When you spend 10’s of 1000’s on any service and are continuing to spend it is very important that there be an actual perso... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
She was quite open and approachable once she warmed up a bit—a delightful person. It would have been nice to chat more, but I had very few credits left; I really ought to get a proper payment method s... See more
Company replied
Well, it was a challenge trying to follow directions/links for the info I was seeking because the links/instrutions didn't provide the info I wanted. But eventually the link did pop up correctly with... See more
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Daniel was born to fulfil this role. He is diplomatic, friendly and caring, and genuinely interested in people. He was concerned at one point, and tried to resolve the tenuous possibilities of love,... See more
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Company details
About Ukrainiancharm
Written by the company
Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.
At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.
What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.
Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.
Contact info
United States
- support@ukrainiancharm.help
- ukrainiancharm.com
3.4
Average
657 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I believe fake profiled
6 June 2026
Reply from Ukrainiancharm
Hi Sean,
Reports regarding suspicious profiles, misleading information, or concerns about profile safety are reviewed according to our moderation and security procedures. The platform also uses verification, moderation, and safety mechanisms designed to help maintain a reliable user experience and compliance with our Terms of Use.
If you encountered specific profiles that raised concerns, please contact support@ukrainiancharm.help with the relevant details so our team can investigate the matter thoroughly.
Best wishes,
Tina from Ukrainiancharm
Reply from Ukrainiancharm
Hi Paul,
Hearing that the team represents their clients so well means a lot, thank you for sharing that.
Best wishes,
Tina from Ukrainiancharm
I had been a frequent user of this site until.....
I had been a frequent user of this site for quite sometime, but recently this site has removed some features such as 'chat gems' after a relevant purchase on the site. So essentially users now pay money and get nothing in return other than credits paid for. I enjoyed this and other features previously. With such features now removed and not replaced with another, it's difficult to want to use the site any longer.
2 June 2026
Unprompted review
Reply from Ukrainiancharm
Hi there,
Your comments regarding the removal of chat gems and other previously available features have been noted and will be shared with the relevant team for review. Feedback from experienced users is particularly valuable when evaluating platform changes and future improvements.
If anything seems unclear or unusual, you can always report it or reach out to support@ukrainiancharm.help, we’re here to help.
Best wishes,
Tina from Ukrainiancharm
It was pleasant and polite The issue is still a mystery
It was pleasant and polite The issue is a mystery, which seems to have resolved itself
2 June 2026
Reply from Ukrainiancharm
Hi David,
Glad the issue seemed to sort itself out, and that the interaction was pleasant throughout.
Best wishes,
Tina from Ukrainiancharm
Too expensive kind of a ripoff
Too expensive kind of a ripoff . Plus you get baited in to chat and it's a ridiculous amount to send a message and reply like it's a small fortune to chat absurd
29 May 2026
Reply from Ukrainiancharm
Hi there,
Registration and some basic platform features are available for free, while additional communication tools and interactions may require credits depending on how users choose to use the platform.
Your comments regarding pricing and overall value will be taken into consideration for future improvements and promotional offers. If you have questions regarding available features, pricing, or account options, please contact support@ukrainiancharm.help.
Best wishes,
Tina from Ukrainiancharm
Reply from Ukrainiancharm
Hi Fredrik,
Wonderful to hear you're enjoying the people here!
Kindly,
Sarah from Ukrainiancharm
Support response time
Support response time: 4 days. For a billing question. Four. Days.
23 May 2026
Unprompted review
Reply from Ukrainiancharm
Hi Isaac,
Billing and payment-related inquiries may occasionally require additional review or verification, which can affect response times depending on the complexity of the case.
Your comments regarding support response times for billing matters will be taken into consideration for future service improvements. If you still require assistance with a payment-related issue, please contact support@ukrainiancharm.help and the team will be happy to assist further.
Best wishes,
Tina from Ukrainiancharm
came here expecting it to be like the…
came here expecting it to be like the last site I deleted. it isnt. proper surprise
15 May 2026
Unprompted review
Reply from Ukrainiancharm
Hi Kim,
Love hearing that the platform managed to catch you off guard in the best way.
Best wishes,
Tina from Ukrainiancharm
Reply from Ukrainiancharm
Hi Jim,
If there was a specific aspect of the service that contributed to your experience, please contact support@ukrainiancharm.help with additional details so the team can review your feedback further.
Best wishes,
Tina from Ukrainiancharm
sign up was quick
sign up was quick. profile easy. first conversation that evening. smooth
14 May 2026
Unprompted review
Reply from Ukrainiancharm
Hi Pierre,
That smooth of a start, from sign-up to first conversation in one evening, is exactly what we aim for.
Best wishes,
Tina from Ukrainiancharm
I'm trying to delete my account
I'm trying to delete my account. Every time I click delete it shows a 'why are you leaving' form and then does nothing after I submit it. I am trapped.
21 May 2026
Unprompted review
Reply from Ukrainiancharm
Hi Sebastian,
Account deletion and profile closure requests are processed according to platform procedures and may occasionally be affected by temporary technical issues or browser-related interruptions.
Please contact support@ukrainiancharm.help directly using the email connected to your account so the team can review the situation and assist with the account deletion request further.
Best wishes,
Tina from Ukrainiancharm
She is great
She is great. Every time when I have some request or question she knows the answer.
26 May 2026
Reply from Ukrainiancharm
Hi Georgi,
Knowing she can answer every question you bring her way is exactly what we aim for, thank you for sharing that.
Best wishes,
Tina from Ukrainiancharm
Reply from Ukrainiancharm
Hi Vincent,
Glad the questions hit the mark for you.
Best wishes,
Tina from Ukrainiancharm
Reply from Ukrainiancharm
Hi Gaby,
Your kind words mean a lot, thank you for sharing them.
Best wishes,
Tina from Ukrainiancharm
It just feels like a scam...
It just feels like a scam.... talk to beautiful women, now pay for it.
26 May 2026
Reply from Ukrainiancharm
Hi Adam,
The platform is designed to help users connect and communicate according to their own preferences and goals. We continuously work on improving the user experience and maintaining a comfortable environment for interactions on the platform.
If you have additional questions or concerns, please contact support@ukrainiancharm.help and the team will be happy to assist you.
Best wishes,
Tina from Ukrainiancharm
Got logged out 3 times in one hour
Got logged out 3 times in one hour. SAME DEVICE. SAME BROWSER. 'Stay logged in' box checked every time. This is not a me problem.
16 May 2026
Unprompted review
Reply from Ukrainiancharm
Hi Owen,
Technical interruptions may occasionally be related to browser settings, security checks, or temporary system issues. Your comments regarding session stability and login persistence are appreciated and will be taken into consideration for future improvements.
If the issue continues, please contact support@ukrainiancharm.help with your device and browser details so the team can investigate the situation further.
Best wishes,
Tina from Ukrainiancharm
Is a fake website with ai and designed…
Is a fake website with ai and designed to get your money
25 May 2026
Reply from Ukrainiancharm
Hi Michele,
Reports regarding suspicious or misleading interactions are carefully reviewed by the team, and a large number of profiles are verified according to platform procedures. If you encountered profiles or conversations that raised concern, please contact support@ukrainiancharm.help with relevant details so the situation can be investigated further.
Best wishes,
Tina from Ukrainiancharm
Reply from Ukrainiancharm
Hi Fernando,
That energy says it all, thank you for sharing it.
Best wishes,
Tina from Ukrainiancharm
Beautifull,
24 May 2026
Reply from Ukrainiancharm
Hi Teo,
So glad the experience is leaving that kind of impression on you.
Best wishes,
Tina from Ukrainiancharm
Reply from Ukrainiancharm
Hi there,
All profiles are subject to verification per our Terms of Service, and any concerns about suspicious activity are thoroughly investigated. Please contact our support team at support@ukrainiancharm.help for further assistance.
Best wishes,
Tina from Ukrainiancharm
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