UK Stairparts Ltd Reviews 

Ordering the parts on the website was straightforward and the one question I had was clarified in simple and helpful terms when I called the company. The parts arrived really well wrapped and exactly as I expected - good quality and looks great! Thanks for a great service.

Excellent service,very helpful and when there was a delivery mix up were able to resolve very efficiently

Great service, very well packaged and delivered in the stated time frame. Would definitely use again.

Had an issue with the delivery (courier delivered to the wrong address) the guys at UK Stairparts chased the delivery company and got the parts to the correct address. They even rang to check the delivery had been successful.

Second time using these guys. Great service and good materials. Advice if needed to. Ty

Excellent company to do business with, will be using again.

Thank you for the quick delivery and keeping me up to date, the parts are just what I needed

I recently ordered a selection of stair parts for a DIY project, and I couldn’t be happier with the service I received. From the very beginning, the team were incredibly helpful, answering all my questions and offering advice to make sure I chose the right components. Their knowledge and guidance really gave me confidence to tackle the project myself.

The parts arrived quickly, were very well packaged, and the quality is excellent. Everything fit perfectly and the finished result looks fantastic. It’s rare to find a company who not only provide great products, but also genuinely care about helping their customers get it right.

I would highly recommend them to anyone starting a DIY staircase project — excellent service, great prices, and lovely to deal with. Thank you!

Received the handrails within the time scale given when I ordered. What made it better was when I contacted them and said that because I had removed the old handrails for decorating and my wife was struggling getting up the stairs, Dave expedited the delivery so that I got it the next day. I had problems with the screws and Dave sent me a new pack of screws.

Great company, delivered on time, will definitely use again.

Unbelievable service every one so helpful on the phone and face to face
Stair parts are fantastic quality
I wouldn’t consider going anywhere else

Great service and extremely well wrapped!

Placed order on line and they phoned to check what wed ordered as we obviously didn't have a clue. They advised us on each part. Very friendly personal service.

Very reasonable prices ,easy to navigate website products first class as well as communication

Prompt, courteous company. Delivery on time

Easy fast service exactly what you want first class service and materials

I ordered a base rail that l needed quickly. Ordered on line and drove straight to the factory. It was waiting there for me. The guy was very polite and helpful. Part was first class quality. Many thanks.

Great experience and highly recommend them. Professional and friendly advice. Well priced products.
Thanks

Materials ok but came in two deliveries

Product was perfect (my banister looks fantastic), and the customer service provided by David was first class. Would definitely recommend!