I can’t recommend UK Stairparts Ltd highly enough. Great service from start to finish. We purchased oak treads to modernise our 1920’s staircase. We are delighted, absolutely beautiful product.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received the handrails within the time scale given when I ordered. What made it better was when I contacted them and said that because I had removed the old handrails for decorating and my wife was st... See more
Ordered on line very straight forward, l was advised my order was ready for collection after 2 days. Found the workshop and showroom easily . My order was wrapped ready for me the guys were very hel... See more
Great supplier of top quality products. Had a query that was sorted instantly - no hassle at all. Postage is really quick and quite reasonably priced too. Products are really well packaged when... See more
Company details
Information provided by various external sources
UK Stair Parts provide the very best in quality stair parts, stair handrails, stair spindles and all other staircase components, suitable for all staircases whether modern, traditional, residential or commercial.
Contact info
Honywood Road, SS14 3ED, Basildon, United Kingdom
- ukstairparts.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding Service!
I can’t recommend UK Stairparts Ltd highly enough. Great service from start to finish. We purchased oak treads to modernise our 1920’s staircase. We are delighted, absolutely beautiful product.
8 September 2025
Exceptional service
Exceptional service, super quick delivery, and I’ve never had a package so well packed, a real pleasure of a company to deal with, if I ever need stair parts in the future I will definitely be ordering from them, well done guys
5 September 2025
Repeat customer
Repeat customer , all Oak stair parts come in perfect condition and straight also all the same shade ,four days delivery time
3 September 2025
Quick order turn around quality…
Quick order turn around quality products
Would highly recommend
31 August 2025
Quality products!
Dealt with Stairparts uk on our refurbishment project and they were nothing short of perfect.
Quality products ordered easily online competitively priced and delivered with care!
1 September 2025
One of the best companies I have ever…
One of the best companies I have ever ordered from. Starting at the best prices and ending at super fast delivery.
The Oak posts and handrail were amazing, and due to being exceptionally well packaged, they arrived in perfect condition.
23 July 2025
Unprompted review
Lovely oak treads for my Victorian stair replacement
Lovely oak treads I will be purchasing some oversized oak for the winders now I'm confident of quality well packaged and nice delivery driver
23 August 2025
Handrail set
Very affordable and convenient to pickup stair parts when needed.
The quality of the parts was also outstanding & received notification when my order was ready to collect
19 August 2025
Unprompted review
The quality is good
That the spindles were as described and good quality and well packaged
17 August 2025
Exactly what I was looking for (and…
Exactly what I was looking for (and struggling to find elsewhere). Arrived quickly and well packaged.
14 August 2025
I brought some oak handrail and…
I brought some oak handrail and brackets from uk stair parts that were great quality, service was also really good as they quote a 3 day wait and they were ready a day early, not the first time I have used them and always very pleased
11 August 2025
Such excellent service and good quality…
Such excellent service and good quality product.
8 August 2025
Great service the only way is up
31 July 2025
Excellent product and service with fast…
Excellent product and service with fast delivery.
30 July 2025
A well finished product
A well finished product. I was concerned that it meant being left outside in the rain but it was so well packaged that it was dry inside when I got home
15 July 2025
fast service and high quality parts
7 July 2025
Great Quality and ready in a couple of…
Great Quality and ready in a couple of days for local collection.
30 June 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.