I’ve been using the Ulike A10 for a little over a year now, and I’m genuinely happy with the results. At first, I wasn’t sure if an at-home IPL device would really work, but with consistent use, I not... See more
Company replied
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Review summary
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I have had my IPL device for a while now. I love that it was cost effective (way less than paying for repeat laser appointments), that it doesn’t hurt to use (for me anyway) and that it is effective... See more
Ulike is very comfortable to use, and completely painless for me. I have not gotten around to using it consistently, however which is why I am rating 4 stars instead of 5, simply because I am not sur... See more
Company replied
The Ulike device I purchased worked well at first, but after two weeks it stopped working. I understand that this may have been due to a manufacturing defect, which is beyond our control. Thank you fo... See more
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Company details
Written by the company
About Ulike Founded in 2013, Ulike is one of the leading providers of home beauty devices, selling over 4 million units in 17 countries worldwide. We are determined to solve the hair removal problems of women worldwide. We believe everyone should be able to remove their unwanted body hair wherever and whenever they want. This is why we've developed portable, professional, and pain-free laser hair removal devices designed to give you a salon-grade experience in the comfort of your home (or hotel room!). R&D is at the core of who we are, and we invest at least 30% of our yearly profits into developing hair removal technology. For example, our latest innovative Sapphire Ice-Cooling patent technology is a triple temperature control cooling system designed to significantly remove pain reduce common side effects. Our handsets guarantee results in only 4-6 weeks, as opposed to the 8-week industry standard making Ulike a safe, convenient, and efficient hair removal choice. Our Vision Ulike aims to solve the problems during and after the hair removal process so that our customers can complete their hair removal in their own homes and not just in the beauty salons while lowering the overall cost. Want to know more? Feel free to contact us at support@ulikeglobal.com Our Work The Rose series is the 5th generation of Ulike products. Through extensive investments in R&D and offline product testing, we constantly upgrade the product design, improving consumers' experience with every upgrade. From the prototype where it was only possible to accomplish hair removal to the 2nd generation that reduced skin heating, to the 4th generation that's free from pain to the skin with Ice-Cooling technology, the 6th generation of the Rose series is an innovative combination of all our efforts since the beginning. As our technology continues to progress, Ulike's product will enable beauty salon-grade hair removal for women and men in the comfort of their own homes.
Ulike's 100-Day 100% Money-Back Guarantee
Ulike's 100-Day 100% Money-Back Guarantee
At Ulike, your satisfaction is our top priority. That's why we are proud to offer a 100-day hair-free money-back guarantee when you purchase any Ulike IPL device. If, within 100 days of purchase, you are not satisfied with the product or the results, you may return it for a full refund.
To ensure a fair application of the return policy, we suggest users to follow the recommended usage stated in the manual for at least one month before submitting a return request. After about a month, users should see a noticeable reduction in hair growth. We also recommend extending your personal trial period to the full 100 days, as all individuals are different and it may take a longer period of time to see results from the IPL treatment. If the period of use is less than one month or the recommended usage stated in the manual is not followed, the return policy is considered void.
In addition, please note that IPL may not be effective for every individual depending on their hair color and skin tone. Therefore, we recommend that everyone review the suitability chart on our official website before purchasing. If you have any concerns or questions about IPL, our products, or anything else, please do not hesitate to contact our customer service team at support@ulikeglobal.com.
Contact info
300 Lenora Street #1096 , 98121, Seattle, United States
- +1 833-206-6933
- support@ulikeglobal.com
- ulike.com
4.4
Excellent
795 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing Customer Service!
I purchased a Ulike X, but I realized I didn’t have enough time to use it after it arrived so I reached out and asked if I could still refund it. They were super helpful and gave me an almost complete refund! Best customer service I’ve had!
16 April 2026
Reply from Ulike
Dear Nicky,
Thank you for taking the time to share your experience with us.
We’re very glad to hear that our team was able to assist you promptly and provide a satisfactory solution. Delivering supportive and flexible customer service is always our priority, and your feedback means a great deal to us.
We truly appreciate your understanding and kind words, and we hope to have the opportunity to serve you again in the future.
Sincerely,
The Ulike Team
Great product it's been a year after…
Great product it's been a year after using this that I haven't shaved! Took me maybe 5 months to get rid of my unwanted hairs. 5 stars
15 April 2025
Reply from Ulike
Hi Katia,
Wow — thank you so much for sharing your incredible results! 🌟
A full year without shaving after just five months of using Ulike? That's absolutely amazing! 💛 We're so thrilled to hear that you've been able to say goodbye to unwanted hair and enjoy long-lasting smoothness.
Your 5-star review truly means the world to us. Thank you for trusting Ulike and for sticking with the process — your patience and consistency paid off beautifully!
Here's to many more years of carefree confidence! ✨
Warmly,
The Ulike Team
Flawless experience
Everything about the experience has been...smooth. I was sceptical about whether this would work for me at all, but I've just followed the instructions and am well on my way to sustainable results.
The product itself along with accessories come really well packaged and everything is intuitive and easy to use. Great to have multiple modes to pick from as well.
26 March 2026
Unprompted review
Reply from Ulike
Hi Shar,
Thank you so much for sharing your experience — and for giving Ulike a chance even with your initial skepticism! 🌟
We're absolutely delighted to hear that everything has been "smooth" for you, from the packaging to the results. 💛 It's wonderful that you're already well on your way to sustainable results just by following the instructions. That's exactly how it should be.
Knowing that you find the multiple modes intuitive and easy to use truly means a lot to us. Thank you for trusting Ulike and for taking the time to leave such a thoughtful review.
Here's to continued smooth sailing on your hair removal journey! ✨
Warmly,
The Ulike Team
The Ulike Air 10 is nice and easy to use.
The ulike Air 10 has been great! Im getting good results. Its painless and its easy to use. Im satisfied with my purchase.
14 April 2026
Unprompted review
Reply from Ulike
Hi Angelica,
Thank you so much for your wonderful review! 🌟
We're absolutely thrilled to hear that your Ulike Air 10 has been delivering great results — and that you're finding it both painless and easy to use. 💛 That's exactly the experience we aim for, and knowing that you're satisfied with your purchase truly makes our day.
Thank you for trusting Ulike and for taking the time to share your positive experience. We're honored to be part of your hair removal journey!
Warmly,
The Ulike Team
It is an excellent product
It is an excellent product. Very easy to use and the results are promising. I started noticing the difference in just 3 weeks. My hair growth was in maintenance phase in 3 weeks. Best purchase ever!!
10 April 2026
Unprompted review
Reply from Ulike
Hi Pankti,
Thank you so much for your fantastic review! 🌟
We're absolutely thrilled to hear that you're already seeing promising results in just 3 weeks — and that your hair growth has already entered the maintenance phase so quickly. That's truly amazing! 💛
Knowing that this has been your best purchase ever means the world to us. Thank you for trusting Ulike and for taking the time to share your experience.
Here's to continued smooth skin and even more great results ahead! ✨
Warmly,
The Ulike Team
The best razor I've ever used!
I received this razor with my Ulike10 and it is the best razor I ever used! This gives me the closest shave I have ever had in my life, I'm not even exaggerating! My usual razor would give me bumps, irritation and never left my skin silky smooth. Using this razor, my skin is silky, smooth, no irritation and no bumps! I absolutely love this razor and highly recommend, especially for people with sensitive, bump prone skin.
11 April 2026
Reply from Ulike
Hi Nicole,
Thank you so much for this amazing review — we're absolutely delighted to hear how much you love the razor that came with your Ulike Air 10! 🌟
It's wonderful to know that it gives you the closest, smoothest shave you've ever had — and even better, without the bumps and irritation you've experienced with other razors. 💛 Hearing that it leaves your skin feeling silky and comfortable is exactly what we hope for, especially for those with sensitive or bump-prone skin.
Thank you for taking the time to share your experience and for recommending it so enthusiastically. We're honored to be part of your hair removal and skincare routine!
Warmly,
The Ulike Team
This is by far the best designed and…
This is by far the best designed and most comfortable LED mask. So easy to use and the results in my skin have been noticeable after one month. My skin is so smooth and less reactive.
11 April 2026
Reply from Ulike
Hi Customer,
Thank you so much for your wonderful review! 🌟
We're absolutely thrilled to hear that you love the design and comfort of your Ulike LED mask — and that you're already seeing noticeable results after just one month. 💛 Knowing that your skin feels smoother and less reactive is exactly what we hope for, and it truly makes our day to hear about your progress.
Thank you for taking the time to share your experience and for trusting Ulike. We're honored to be part of your skincare journey!
Warmly,
The Ulike Team
I got the ReGlow mask and it rocks
I got the ReGlow mask, and it was exactly as described. Very high quality, and after a couple of months of using it my skin was looking smoother and firmer. Then I had the mask controller cord break, and was very doubtful that they'd hold up to their warranty guarantee. BUT THEY DID. It was also very easy; an actual human responded to my email, I sent a photo, and they sent me a new controller. They didn't make me send anything back either. This company is legit! Buy direct from them. I've heard that it's harder to get help from them if you buy from Amazon.
9 December 2025
Unprompted review
Reply from Ulike
Hi Morgan,
Thank you so much for sharing your experience in such detail! 🌟
We're absolutely thrilled to hear that your ReGlow mask has been delivering real results — smoother, firmer skin is exactly what we love to hear! 💛
It also means the world to us that you trusted our warranty process when the controller cord broke, and we're so glad we could make it right for you quickly and easily. No hoops, no hassle — just real support from real people. That's how it should always be.
Thank you for recommending buying directly from us. We're honored to have you as part of the Ulike family and truly appreciate your honest and thoughtful review.
Here's to continued results and reliable support! ✨
Warmly,
The Ulike Team
compliment magnet. MUST!
this Ulike LED has been the best skincare purchase yet! it has upgraded my skin texture and my glow in complete 180. I didn't think it will change that much on my 1st week but the up keep and consistency is key! it has really knock out the rest of the LED mask in the market! Thank you.
3 April 2026
Reply from Ulike
Hi Natalie,
Wow — thank you so much for such an incredible review! 🌟
We are absolutely thrilled to hear that your Ulike LED mask has been your best skincare purchase yet. Knowing that it has transformed your skin texture and glow by 180% is truly the kind of feedback that inspires our entire team! 💛
Your words mean the world to us, and we’re so honored that you believe it stands out in the market. Thank you for trusting Ulike and for taking the time to share your experience so enthusiastically.
Here’s to your continued glow! ✨
Warmly,
The Ulike Team
Liked the device!
I liked the device! It is effective if you adhere to the schedule given in the guidebook. It has easy instructions to follow. The Sapphire Ice Cooling feature helps a lot to feel less heat and burning on your skin. Thank you!
28 March 2026
Reply from Ulike
Dear Zahra,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you are enjoying the device and finding it effective when following the recommended schedule.
It’s especially great to know that the Sapphire Ice Cooling feature has helped make your treatments more comfortable. Your feedback truly means a lot to us.
If you have any questions or need further assistance, please feel free to reach out at any time.
Warm regards,
The Ulike Team
Not good at all
Terrible experience and customer service overall. The device did not work for me and return process was awful. Customer service was just unhelpful with the refund process and they offered conflicting information. I had to pay for a return label to be printed out as they did not bother to send me a QR code.
Avoid and find a decent local salon that would help with the matter. It is not worth the complications. I ended up having inflamed hair follicles after using the device. The hair did not fall at all after weeks of using it. I found using the device to be extremely difficult as one has to go over the areas at least three times and the process is slow and took hours. It was time consuming and the glasses do not protect the eyes at all. Be careful when using this device as the glasses are cheap and the light emitted by the device is extremely strong and it can affect the eyes.
1 March 2026
Unprompted review
Reply from Ulike
Dear Flona,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. Please note that this does not reflect the standard of service we strive to provide.
Regarding the results, we would like to clarify that outcomes can vary from person to person depending on factors such as hair growth cycles and individual skin conditions. When used consistently according to the guidelines, many customers do report visible results over time. We understand, however, that your experience did not meet expectations, and we truly regret any frustration this may have caused.
We also sincerely apologize for the inconvenience you encountered during the return and refund process. Your comments have been noted, and we will continue working to improve our service.
We would greatly appreciate the opportunity to assist you further and make things right. Please feel free to contact our support team at support@ulikeglobal.com, and we will do our best to resolve this for you as quickly as possible.
Sincerely,
Ulike Customer Support Team
Customer Service
The customer service team was very helpful in answering my questions in a prompt and thorough manner! Can’t wait to see how the product works!
1 April 2026
Unprompted review
Reply from Ulike
Dear Janae,
Thank you for your kind words! We’re delighted to hear that our customer service team was able to assist you promptly and thoroughly. We’re confident you’ll enjoy your product and look forward to hearing about your experience.
Best regards,
The Ulike Team
Great mask and customer service!
I ended up liking the Ulike mask so much that I ended up also getting the travel version later on! 10/10 would recommend, especially as someone who has struggled with acne and inflammation.
I'd initially opted out of the bundle, since I wasn't sure the mask would work at first. Customer service was super speedy and helpful when I emailed them about the situation, though, and let me pay the difference between the bundle price and the individual mask price to receive the travel mask separately.
30 March 2026
No rash after shaving
I use the ulike 10 pro since February 2026. I use it 1-2 times a week. I am Slavic, white hair and white skin. I can't see any extreme result, but my the best benefit is NO rash after shaving. I hope I will see the results after some time of use, but anyway I am very happy with the device
7 February 2026
Unprompted review
Painless!
I'm no stranger to IPL hair removal at home (and laser hair removal in office) so I know what it can and can't achieve. I bought the ULike so I could hopefully address more sensitive areas of my body with less pain, and I can definitely say, most of the settings are essentially painless. If you use SHR mode, prepare for a touch of spiciness, but otherwise, the cooling head really limits any pain you would normally have from IPL! So far, it's hard to comment on the results as I am in "maintenance mode" already for most of the areas I am using the ULike on (switching from another IPL brand that is a lot hotter and from quite a few in-office laser hair removal sessions), but I can definitely say it does feel like this will be a really sustainable way to maintain hair removal results at home!
27 March 2026
Reply from Ulike
Hi Jasmine,
Thank you so much for sharing such a thoughtful and detailed review! It truly means a lot to us—especially coming from someone with your experience in both at-home IPL and in-office laser treatments.
We’re so glad to hear that you’re enjoying the comfort of Ulike, particularly the cooling technology and the mostly painless experience across different settings. And yes—SHR mode does bring a little “spice” 😄, but we’re happy it still feels manageable!
It’s also wonderful to know that you’re using Ulike as part of your maintenance routine. That’s exactly what we aim for: a sustainable and convenient way to maintain your results from the comfort of home.
We truly appreciate your trust in us and look forward to hearing more about your long-term results!
Warm regards,
Ulike Customer Support Team
Helpful customer service
The customer service was very helpful in answering my questions which I really appreciate!
27 March 2026
Reply from Ulike
Hi Ivana,
Thank you so much for your kind words! We're really happy to hear that our customer service team was able to help answer your questions.
Your appreciation means a lot to us, and we're always here if you need anything else in the future!
Warm regards,
Ulike Customer Support Team
The best investment ever
The best investment ever. My skin is smooth and absolutely no bumps. I used to wax for years spending hundreds of Dollars. I have saved so much money.
9 June 2025
Unprompted review
Amazing Product! Absolutely Recommend!
This works amazingly! I bought it two years and worked on my bikini line for about 4 months, 3x a week. I used to have full regrowth within like 1-2 weeks, and now I only get very thin light hairs like once a year. I absolutely recommend this.
25 March 2026
Unprompted review
Reply from Ulike
Hi Demmi,
Thank you so much for sharing your incredible journey with Ulike! 🌟
Two years of lasting results — that’s absolutely amazing to hear! 💛 We’re thrilled that your bikini line treatments have led to such a significant and lasting reduction, with only thin, light hairs appearing occasionally. It’s stories like yours that truly show the power of consistency and trust in the process.
Your recommendation means the world to us, and we’re so honored to have been part of your hair removal journey. Thank you for choosing Ulike and for sticking with it!
Here’s to even more years of smooth, carefree confidence! ✨
Warmly,
The Ulike Team
Great product
Great product! Easy to use and I started seeing results after a few sessions. The quality is good and it feels safe. Definitely worth the price.
24 March 2026
Unprompted review
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