uLink Money Transfer Reviews 

9,719
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service easy to use, appreciating the straightforward process for sending money. Many highlight the excellent service, noting that transfers are often timely and reliable, making them happy with the results. The app itself is frequently praised for its user-friendliness and often provides competitive exchange rates and low fees. However, some customers also noted that transfers occasionally take longer than expected to reach recipients, sometimes experiencing delays of several days. Additionally, a few people mentioned encountering issues with transaction limits, which prevented them from sending desired amounts or caused problems with larger transfers.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some finding the process quick and easy for transfers,... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of use for... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed and... See more

Application

Reviewers mention positive feedback about the app, with many finding it easy to use and navigate. Customers... See more

Price

People report ambiguous experiences with price, with many reviewers praising the good rates, low transfer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use ULink every year for our trust. Initially this year I needed to unsubscribe the app and resubscribe to get it to work. I entered my phone number and was informed a code would be sent. But it did... See more

Company replied

Rated 4 out of 5 stars

System just a little slow connection. I know they can improve this in the near future. And if you use your bank account, it will take at least 4 days, before it reaches to your recipient.

Company replied

Rated 4 out of 5 stars

I expected the remittance to be received in real time. However, the transaction was only processed after I sent a message saying the funds were urgently needed. I hope future transfers will truly be... See more

Company replied

Rated 4 out of 5 stars

Well the service whith the app is fine. My problem is where I reciv my money 💰, if I send 800 dls for the all month at ones I have to wait 3 days for theme to have 14000 pesos ( in the bank. No in... See more

Company replied


Company details

  1. Money transfer service
  2. Currency exchange service
  3. Non-bank financial service

Written by the company

uLink is a Money Transfer Service provided by Servicio UniTeller, Inc.

uLink Money Transfer

Written by the company

Send money abroad with great rates on every transfer
With our great exchange rates and fees starting at $0, we're the safe, reliable, and affordable way to send money to your loved ones around the world.
Envía más dinero a casa cuando más se necesita
Con excelentes tipos de cambio, tarifas desde $0 USD, somos la forma segura, confiable y económica de enviar dinero a tus seres queridos en el exterior.

Get Amazon gift cards worth $30 when you send money with uLink.

Send money with uLink and get gift cards worth $30 to major retailers.

Get a $10 gift card on your first, second and fifth transfers of $100 or more. That's $30 in gift cards! Plus, refer a friend and get $20 for every friend that signs up and send over $100. T&C's apply. Limited time offer.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.3

All reviews

(9,719)

1,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy and fast

27 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- It makes us very happy to know that you are satisfied. Thank you very much for letting us know..!

Rated 3 out of 5 stars

Some customers receive remittance…

Some customers receive remittance faster... but mine takes a littlebit longer... i don't know what made it so..

19 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. We are very sorry to know that your experience with us did not go as expected and would like to know more details about what happened. Please provide your phone number and the best time to reach you and one of our representatives will contact you. You can also contact us via the following:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day..!

Rated 3 out of 5 stars

Lately i have to call them for every…

Lately i have to call them for every transaction i do for verification to the same people i used to send money every
Month. But other than that, good service.

19 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-Thanks for the time taken to leave your comment. We are aware that at times the validation process can be unpleasant, but we want to assure you that it is all in place to better protect your personal information. We are grateful for your feedback. Please provide your phone number and the best time to reach you. You can also contact us via the following:
Please contact us via the following channels available:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day...!

Rated 5 out of 5 stars

Easy to understand

Easy to understand, clear and precise

18 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- So glad to have exceeded your expectations. Thanks for the recommendation. Have a nice day..!

Rated 3 out of 5 stars

Why so irritating

It’s fine to send money, but the nonstop texts were vastly unwelcome. I only want the status of my transfer, not endless notifications of unnecessary messages that aren’t needed

23 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

We appreciate you sharing your feedback regarding our notification system. We understand that receiving too many messages can be frustrating, and we are actively working on refining our communication preferences to ensure a better experience for our users.

Rated 4 out of 5 stars

The only problem is at the philippines…

The only problem is at the philippines end, Cebuana takes forever to update their info and show funds available sometimes.

16 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

We appreciate you sharing your experience regarding the update times for funds in the Philippines. We understand how important timely updates are, and we are actively working to improve this process to ensure a smoother experience for our customers.

Rated 3 out of 5 stars

It is just taking more time before it…

It is just taking more time before it arrives to your recipient.

22 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. We are very sorry to know that your experience with us did not go as expected and would like to know more details about what happened. Please provide your phone number and the best time to reach you and one of our representatives will contact you. You can also contact us via the following:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day..!

Rated 5 out of 5 stars

Really really good 👍

22 June 2026
Unprompted review
uLink Money Transfer logo

Reply from uLink Money Transfer

-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 3 out of 5 stars

I like using Ulink it pays a bit better…

I like using Ulink it pays a bit better than other apps to send money. It does has its gliches where it takes 24 hours for money to be available and if you reach close to 2,000 dlrs it becomes a problem. Overall is ok hope soon they fix these issues soon.

11 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Your feedback is very important to us and rest assured that we will do everything possible to investigate it so that next time it will be even better for you. Thanks for sharing...!

Rated 3 out of 5 stars

Rates are too high compared to

Rates are too high compared to
Your competitors

18 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Your feedback is very important to us and rest assured that we will do everything possible to investigate it so that next time it will be even better for you. Thanks for sharing...!

Rated 5 out of 5 stars

Quick and easy

19 June 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thank you very much for sharing your comment. We wish you a great day..!

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