Ulta Lab Tests Reviews 143

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, ease of use, and overall excellent quality, often describing it as a smooth and hassle-free process. Many people highlight the affordability of the tests, noting significant savings compared to other options, making health monitoring accessible and proactive. The website is frequently commended for being user-friendly, easy to navigate, and providing clear, well-organized information, contributing to a positive user experience. Reviewers are particularly impressed with the quick response times for results, often receiving them much faster than expected, sometimes even the next day. However, some customers also noted issues with customer service, experiencing slow replies or difficulties with sample processing, leading to frustration and delays in receiving reports. A few other people also felt that the waiting times at the lab were excessive, despite having scheduled appointments.

What people talk about most

Service

Customers consistently note positive experiences with service, praising its speed, efficiency, and ease of... See more

Price

Reviewers highlight positive aspects of price, consistently finding the services affordable and a significant... See more

User experience

Customers had positive experiences with user experience, consistently praising the website as clear, easy to... See more

Website

Clients share positive opinions on the website, finding it very clear, easy to navigate, and user-friendly... See more

Response time

People report positive experiences with response times, particularly regarding the speed of receiving test... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nav was easy using the search option to locate exactly what i wanted. Received receipt and registration immediately. Easy to click on my local lab to schedule an appointment without having to log out... See more

Rated 5 out of 5 stars

Freedom in healthcare. Never again will I wait several months for a doctor's appointment only to be told they don't order a certain blood test. I went on Ulta Labs the same day, purchased the test, an... See more

Company replied

Rated 5 out of 5 stars

Great price, easy to schedule with known labs. Quick results and they show up online I got comprehensive titer test and was able to schedule at Quest, cheaper than it would cost me if I go directly wi... See more

Rated 5 out of 5 stars

Excellent experience from start to finish! The website was easy to navigate, including setting up a date for the test. I went to have my blood drawn and received my lab results the very next day! I wo... See more

Company replied


Company details

  1. E-commerce service
  2. Medical Laboratory

Written by the company

Save Time and Money Ordering with Ulta Lab Tests - Save Up to 90% on Over 2,100 Quest Lab Tests - Fast Lab Results: 1-2 business days (most tests) - Locations Near You: Over 2,100 testing centers nationally - No Doctor Needed: Easy, direct access to testing - Secured Online Results: Private and confidential - Trusted by Patients & Healthcare Professionals


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Ulta Lab Tests scam, no refunds

I ordered some tests from Ulta Lab Tests and ended up not needing them. I then proceeded to ask for a refund, the kind agent ignored my request and gave me credit to use on their website.

When I replied letting them know I would not need to use their service any time in the future and that I would prefer a refund they proceeded to just ignore me. A company that deals with customers like this is best to be avoided.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

They are awesome

They are awesome! If you're thinking about trying them out. Think no more they are exactly what your looking for. Just purchased a few things and got a discount. Everything was awesome!

8 January 2021
Unprompted review
Show reviews in all languages. (143 reviews)

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