I didn’t want to continue my subscription with the app and after writing my review the company immediately got in touch and offered a full refund. The customer support team were very courteous and dea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have now had 3 unauthorised deductions to my bank account for £27.56, £35.01 and £7.39 None of these are authorised and there is no trace of a subscription on my phone to even cancel Total scam or... See more
Company replied
The team is absolutely marvelous, im not great with apps and sunscriptions They helped me get set up and an opertunity to learn how it all works. They truly are dedicated to helping people get over... See more
Company replied
Edit: The issue below was solved by the Ultisef support team in a timely manner. All incorrect charges were funded, and their support staff were sincere and very helpful. I purchased their subsc... See more
Company replied
Company details
About Ultiself
Written by the company
Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
Contact info
United States
- vipsupport@ultiself.com
- ultiself.com
2.8
Average
966 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never give them your credit card…
Never give them your credit card information- they charge you repeatedly, no matter if you cancel IT IS A SCAM
29 May 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you feel strongly about this, especially if you believe charges continued after cancellation. We take concerns about subscriptions and billing very seriously, and I’d like the opportunity to review what happened. Please contact me directly at rebecca@ultiself.com with the email associated with your account and any relevant details. My team and I will investigate your case carefully and provide a clear response as quickly as possible.
Unlike many of these companies my…
Unlike many of these companies my complaint was taking seriously and dealt with promptly.
27 May 2026
Unprompted review
Reply from Ultiself
Thank you for sharing your experience. We’re glad to hear your concerns were taken seriously and addressed promptly. Providing responsive, helpful support is very important to us, and it’s great to know that reflected in your experience. We appreciate your feedback and your trust in Ultiself.
Ultiself acts a scam- but complaints are taken up and reimbursed
Ultiself is a scam. There is NO service, but they ask all kind of card data and deduct without any start of service (as they provide no service)
Update: after this complaint, the full amount was reimbursed without any further hassle. Thank you!
2 April 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would raise serious concern, especially if you felt charged before receiving the experience you expected. We take comments like this very seriously, and I’d genuinely like the opportunity to review what happened in your case. Please contact me directly at rebecca@ultiself.com with the email linked to your account and any relevant details so my team can investigate this properly and provide clear answers. Your feedback matters, and we want to make sure your concerns are fully addressed.
Reply from Ultiself
Thank you for the great feedback! We’re really happy to hear Ultiself has become such an important part of your daily routine. Knowing the app helps bring structure and support to your day means a lot to our team. We truly appreciate you being part of the Ultiself community.
This app did me no good what so ever
This app did me no good what so ever. It was a waste of money. Do not pay for this
25 May 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this experience left you disappointed, especially if the app did not provide the value you expected. We know that different tools work differently for each person, and we genuinely appreciate you sharing your feedback. If you’d be willing, please reach out to us at rebecca@ultiself.com so we can better understand your experience and look into your case further.
I have a great experience dealing with…
I have a great experience dealing with the customer service. But I also found the application is more practical to use as I m learning to navigate it. So far great experience.
25 May 2026
Unprompted review
Reply from Ultiself
Thank you for sharing this. We’re really happy to hear you’ve had such a positive experience with our customer service and that the app is becoming easier and more practical to use as you continue exploring it. That’s exactly the kind of experience we hope to create. We truly appreciate your support and feedback.
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your honest feedback. I completely understand that life gets busy and sometimes there just isn’t enough time to fully explore a new app. We appreciate you giving Ultiself a chance, even briefly. If you decide to try it again in the future and have any questions or need help getting started, feel free to reach out to me anytime at rebecca@ultiself.com.
Hello,
Hello,
I am requesting that you immediately cancel my subscription and stop any future charges to my card.
I signed up by mistake some time ago and have never actually used your service or platform. Despite this, I continue to be charged repeatedly.
I also request a refund for the recent charges that were taken from my account without my active use of the service.
Please confirm:
That my subscription has been fully canceled
That no further charges will be made
Whether a refund can be issued for the recent payments
Thank you.
13 May 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you’d want clear answers regarding these charges, especially if you believe the service has not been used. We take requests like this seriously and would like to review your account details carefully to clarify the subscription status and recent billing activity. Please contact me directly at rebecca@ultiself.com with the email associated with your account and any relevant billing information. My team and I will look into this promptly and make sure you receive a clear response regarding the cancellation request and any eligible next steps.
This is a rip off site
This is a rip off site ! Charging me amounts I didn’t approve ! Complete scam .i feel so upset ! I originally signed up for a one time fee of 1995 and they immediately charged me that then they charged me 4995 and now once a month they’re trying to charge me $89 and I do not know how to get out of this there’s no one to call and they completely ripped you off and scam you
23 May 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this situation feels very upsetting, especially when you were not expecting additional charges after your initial purchase. We take concerns about billing and subscriptions seriously, and I’d like to personally review your account and the charges you mentioned so we can clarify what happened. Please email me directly at rebecca@ultiself.com with the email linked to your account and any billing details you have available. My team and I will look into this carefully and make sure you receive a clear and timely response.
I have Contacted Customer Service by…
I have Contacted Customer Service by Email and have not received any Resolution to the Problem with the App. The Over All Quality of the App is One Star.
17 May 2026
Unprompted review
Reply from Ultiself
Hi Johnny! I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would leave a negative impression, especially if you reached out for help and still did not get clarity or a resolution. We take feedback like this seriously and want to review your case properly.
Please email me at rebecca@ultiself.com so I can look into this directly. I will review your case personally as a priority and provide clearer answers.
Absolute scam as MANY have noted
Absolute scam as MANY have noted. They will charge you for what they PROMISED was a one-time charge, and then...wait for it...they will hit your card hard. Also as noted, THERE IS NO WAY TO CANCEL. I actually had to cancel my credit card to stop these thieves. DO NOT CLICK!!
15 May 2026
Unprompted review
Reply from Ultiself
Hi Louis, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this raised serious concern, especially if the charge did not match what you believed you were agreeing to and you were unable to find a clear way to cancel. We take reports like this very seriously and want to examine your case carefully. Kindly note that subscription terms are displayed before purchase on every screen.
Please email me at rebecca@ultiself.com and include the name used on your account, along with any details about the charges and cancellation attempts. I will review this personally as a priority and assist you swiftly.
Absolute scam
Absolute scam - doesn’t do anything promised and they take unauthorized payments with no way of cancelling. Avoid at all costs - have emailed to get a refund of the money stolen but no reply. Have now had to block them as my bank have informed me that further attempts have been made to take more payments. Blatent theft!
Standard response from “Rebecca” despite the fact that “she” and customer services have been emailed with all details on several occasions - please do not engage with this fraud!
17 May 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this experience would cause concern, and I'm sorry to hear our app didn't meet your expecations.
Please email me at rebecca@ultiself.com and include the name used on your account, together with the relevant billing details. I will review your case personally as a priority.
Having a way of accountability …
Having a way of accountability everyday keeps me on track . I love structure !!
16 May 2026
Unprompted review
Reply from Ultiself
Thank you for your feedback!
We’re really glad to hear the app helps you stay accountable and on track - that sense of structure can make a huge difference.
Love that it’s working well for you.
Very good design
15 May 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for taking the time to leave a review. I’m really happy to hear you like the design of the app. Creating an experience that feels clean, modern, and enjoyable to use is something our team cares deeply about. Feedback like this means a lot to us and motivates the team to keep improving. If you ever have questions, ideas, or need assistance, feel free to reach out to me anytime at rebecca@ultiself.com.
Complete crooks
Complete crooks. Getting charged monthly for something I didn't subscribed to.
15 May 2026
Unprompted review
Reply from Ultiself
Hi Philippe! I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would be concerning, especially if you are seeing recurring charges for something you do not believe you subscribed to. We take reports like this seriously and want to review your case carefully.
Please email me at rebecca@ultiself.com and include the name used on your account. I will look into your case personally as a priority.
You app is a great reminder and the…
You app is a great reminder and the reporting tool
14 May 2026
Unprompted review
Reply from Ultiself
Why thank you! Feedback like yours keeps us going.
Scam app
Scam app - they won’t let you cancel after copious emails with replies with no confirmation of cancel. Can’t cancel via Apple. Charge after cancelling charging $50 a month. Don’t download
14 May 2026
Unprompted review
Reply from Ultiself
Hi Paul, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this would raise concern, especially if you believed you had cancelled and were still charged. We take reports like this seriously and want to review your case carefully. Please email me at rebecca@ultiself.com
and I will review your case personally as a priority to better understand what happened and help clarify the next steps.
Way more than what is expected from…awesome app
Way more than what is expected from this app.
Incredible content designed specifically for you
6 May 2026
Unprompted review
Reply from Ultiself
Thank you so much for sharing your feedback, Kelly!
Scammy way of doing business
Scammy way of doing business.
No way to opt out until you are surprised with a 50$ charge
12 May 2026
Unprompted review
Reply from Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this experience could leave a negative impression, especially if the subscription terms and renewal felt unclear. We take this feedback seriously and want to look into your case properly. Please email me at rebecca@ultiself.com
and so I can review it directly. I will make sure your case is looked at personally and with priority.
Problem solved quickly
I contacted the customer service and they solved everything quickly. Thanks.
18 April 2026
Unprompted review
Reply from Ultiself
Hi Pajtim! I’m Rebecca, Head of Customer Support at Ultiself. I can see why this would raise concern, especially if you believe you were charged without ever subscribing. We take reports like this seriously and want to review what happened carefully.
Please email me at rebecca@ultiself.com so I can look into it directly. I’ll make sure your case is reviewed first-hand and with priority.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.