They are real scammers. I paid £1.99 on 3rd November as one off - no account was created, no my e-mail given. On 10 November they charged me £49.99 as part of a monthly !!! subscription. Tried to con... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Scammers - steal your card details from a one time service you use to then charge you.
Paid £1 for a one time only PDF conversion and they steal your card details and try and charge you a £39.99 subscription without even agreeing or signing up to any trial, you intentionally say NO to signing up to a trial and this happens.
A scam hiding behind a working product 😢
The product itself worked but ended up being a SCAM.
I paid £1 to edit a PDF and now they've been trying to charge me ~£40 for some sort of "subscription"
Luckily Monzo saw the payment as fraud and blocked it.
Now I'm waiting for a new card to be delivered
total utter scam artist avoid avoid…
total utter scam artist avoid avoid avoid
You can cancel your subscription…
You can cancel your subscription through SmartPDF.
The money withdrawn for the SmartPDF subscription appears on the bank statement as WWUltraPDF—at least, that was my experience. When you first used SmartPDF, an account was created for you. You can find the account details and password by searching for SmartPDF in your emails.
Once you log in, you can cancel your subscription.
I hope this helps!
Exactly the same as all the others
Exactly the same as all the others. Paid £1 for a PDF conversion, then they started charging £39.99 per month for service I never signed up to. Impossible to find them to cancel. TOTAL SCAM DO NOT USE
please how can i email this thieves…
please how can i email this thieves they have been removing £28.90 since april 2024
Total scam
Total scam - did a free trial and then did not click any box to authorise payments - they have been taking £29.90 for the past couple of months - no way to cancel or talk to anyone. Ended up speaking to my credit card company who have logged it as scam and will block future payments!
SCAMMY
They tried to charge 39.99 quid on my credit card even though I never agreed to a subscription (referenced under wwultrapdf). I actually only used a website called pdffiller to purchase a one-off edit (<1 pound) 2 weeks ago. I believe the two website may be related. Thankfully my bank did not approve of the transaction. Please be careful.
Scammers! Just to say the same as everyone else
Just to say the same as everyone else - I did not ask for or want a subscription, and then found they were taking £34.99 from my account. It is impossible to contact them too!
However, having seen these posts, and realised it's a scam, I spoke to my bank and pointed them in direction of this site. They have refunded me - and ordered me a new card - and told me to contact them again if any more payments manage to get through. SPEAK TO YOUR BANK PEOPLE - they will help you!
I bought my pdf file They Charge me…
I bought my pdf file They Charge me 1.99.They are a load of crooks, They took £39.99 from my account, you cant cancel anything on the site as there is no subscribtion info on the members area. I filed a dispute with my bank who have stopped any further subscriptions and refunded my money. do not use.
Warning! I thought I bought one PDF for £1 but then they keep taking much larger payments from the card.
They take your money with no way to cancel on their site
They are a load of crooks, They took £39.99 from my account, you cant cancel anything on the site as there is no subscribtion info on the members area. I filed a dispute with my bank who have stopped any further subscribtions and refunded my money. do not use.
Subscription without consent
Like many others here, I signed up for the the £1 trail and have since been charged £34.99 without my consent. I have now cancelled the subscription (which I never signed up for) on their website and have blocked future payments through my bank. Hopefully this will work.
Avoid, they will not cancel your subscription
I used the service and paid a one-off fee, the following month I was charged £34.99, so I unsubscribed using their website, however, the payments kept leaving my account without my content despite receiving an email from them confirming that my plan had been cancelled, the company's name kept changing on my bank transactions between WWULTRAPDF and WWPDFSMRT, so, I emailed them but no one replied, in the end, I had to contact my bank to look into the matter and dispute the unauthorised payments.
25th Dec 2024
25th Dec 2024
SCAMER They charged me 34.99 that I did not…
They charged me 34.99 that I did not authorize! And it’s not first time they took money first time bank refund it me. Now need to speak to bank again ! I want a refund immediately!! Thank you
I have never subscribed to their…
I have never subscribed to their service, still I get charged. This is a total scam.
DO NOT SIGN UP to ULTRAPDF
As others have discovered, this is a scam.
I find, to my astonishment, that ultrapdf have charged me, without my authorisation, and without providing any services whatsoever, £1.99 and £34.99 in October and £34.99 in November.
Scam and please help
Scam. I now try to login the members area at ultra-pdf.com and it doesn't work, and if I try to recover my password I get to a page that says "page expired". Help!
They charged me 39.99 that I did not…
They charged me 39.99 that I did not authorize!! I want a refund immediately!! Thank you!!!
An absolute scam
An absolute scam. I paid £1 to bind a couple of PDFs. I definitely wasn't aware of any sort of subscription until my bank put a stop on a £34.99 payment. I said I didn't recognise the payment but then they told me I'd paid £1 to the same company about 10 days prior and realised it was this. Thankfully my bank has cancelled the payment and any future requests so I feel very fortunate. They did say I ought to try and cancel direct to be sure, but I can see from other reviews that this will be a complete waste of time. I will just have to keep an eye on my account. Please avoid this website at all costs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








