Ultra Tune Australia Reviews 

6,436
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Not happy, Time did not permit to go back and have all this rectified, I was told the Polland and air filters had been cleaned as they did'nt require changing, fair enough, but drove two kilometers an... See more

Rated 1 out of 5 stars

Chevy at Ultra tune Frankston quoted $5000 for my son's truck without properly looking at it although having his truck for a whole month.My son was suspicious so opted out.The result.Chevy swapped out... See more

Rated 5 out of 5 stars

Ihad a fantastic experience with Luke at Knox Ultratune and can't speak highly enough about the service he provided. He went out of his way to assist me when I called in with a flat tyre by removing... See more

Rated 5 out of 5 stars

Booked in for service and brake pads. Rang me to advise brake pads didn’t need replacing which saved me money even with another cheaper issue found total bill came out less than expected. Noticeable i... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Ultra Tune Auto Service Centres is a 100% Australian owned company with over 270 Service Centres Nationally. Ultra Tune provides both Fleet and Private motorists with a full range of services, each designed to be performed in a structured series of operating procedures ensuring faster, more efficient and performance enhancing servicing.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6k reviews

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2.6

All reviews

(6,436)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely the best service the best…

Absolutely the best service the best mechanics and the very fairest prices, I recommend to all my friends what an amazing team Mazda wanted to charge me $1200 at Lake Haven Ultra Tune I paid $300 don't waste your money at a dealer you get the same warranty at ultra tune on your new car without the price AND the blatant rip of the dealers are. Please try them you won't regret it. Local business local knowledge and just can't be beaten Well done from reception staff to the mechanics I can't fault them, they even look after my partners pride and joy Porsche he won't let anyone else touch it.

22 August 2022
Unprompted review
Rated 1 out of 5 stars

Charged me 300+ to change ball joints…

Charged me 300+ to change ball joints on ford Territory I had done most off the work myself removed spindle so all they had to do was press out ball joint and replace they said they broke a tool doing it (did I just pay for tool replacement or what)

13 August 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Recently had my car in for a service, followed up with another visit to replace rear shockers ...
Car presented in a clean and timely manner, runs well, satisfied with the price.

Good work

4 August 2022
Unprompted review
Rated 5 out of 5 stars

As we were travelling around Aust we…

As we were travelling around Aust we appreciated being fitted in on short notice . A standard new car service but pleased a couple of other items were checked as well, one which needed replacing .
Done on time as well, would recommend.
Russell

3 August 2022
Unprompted review
Rated 4 out of 5 stars

CAPRICE

I had my Caprice there
...had sensor issues...
Fixed the problem and
I've had no more issues
..very happy with Chriss
And the Crew

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Thanks heaps to the very helpful Team…

Thanks heaps to the very helpful Team at Ultra Tune Batemans Bay. We needed help with our car and the team stepped up and fixed out our concern for what I consider a very reasonable price. Great value and service.

We would highly recommend Ultra Tune Batemans Bay.

Thanks again
Geoff

30 June 2022
Unprompted review
Rated 1 out of 5 stars

Never ever using ultra tune in…

Never ever using ultra tune in maryborough qld. Took my vehicle there a month ago now to get a new ICC put in. I had dash lights working etc. My car would not start but had all lights etc so I towed it to be safe upon arrival the mechanic was able to start the vehicle and said it may be the sensor behind the ignition barrel. He changed The ICC then said the new one wouldn't work so put the old one back in. Upon driving home we had no Speedo and nothing on my dash. After getting auto electrician to have a look he said to get the mechanic to fix the problem that he has created as I should not be fixing something that I did not have an issue with prior so I rang and was told he don't want to see my vehicle again and it's not his problem. I'll use the ultra tune in Hervey bay for now on. DO NOT USE MARYBOROUGH STORE IN QLD I SUGGEST HERVEY BAY

3 June 2022
Unprompted review
Rated 1 out of 5 stars

I had my brakes done at UltraTune in…

I had my brakes done at UltraTune in 2012 in Cranbourne and it cost $1072 because I was told I needed new rotors. I went there because I was time crunched and the Dealership I normally go to was busy. I was not please but I got it done. Based on information I received later the rotor job was unnecessary and when I queried the dealership they quoted me the same job for less than half the price. That was my first and VERY LAST TIME I went or would go to Ultra "took" my money Tune.

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I only can highly recommend Ultra tune in Belmont. Mr.Jason takes very good care of you and your car. Very polite and very good costumer service I will and come again for sure!

11 May 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Alex ... much appreciated!

Just had puncture fixed at Ultra Tune, Plenty Rd Mill Park ... pulled out my card to pay and Alex didn't charge me. The job was done immediately. I was flabbergasted. Couldn't believe it. Thank you Alex. I had my car serviced last year here and was more than impressed with the service and comprehensive work done on my car. I overwhelmingly rate this business highly. The guys are hard working and thorough.

4 April 2022
Unprompted review
Rated 1 out of 5 stars

Do not use Ultra Tune Booval QLD

Ultra Tune Booval, QLD
Stop ripping off unsuspecting 86 year old female pensioners with additional, unnecessary, services to your fixed price service!. Bill should have been $620 (at most) instead had to pay $1000. (for brake & power steering flush, yeah right!)

Here's a similar experience of someone from the same premises

No Accountability for own mechanical work completed. My 22yo daughter has taken her vehicle here for all her servicing needs. The last visit for a normal service ended up being $1700. Not two days later her vehicle broke down on the Centenary Hwy. RACQ towed the vehicle back to Ultra Tune Booval . After inspection by the team, my daughter was told a cost of $3500 would be required to repair. Obviously this was a shock to her, and not within her budget. After leaving the vehicle there to consider her options [vehicle undriveable], we discovered the team had left the vehicle outside with doors unlocked, and window down. They had no regard for my daughter's vehicle. There has been no accountability for the repair work on the vehicle, and no regard for the vehicle at all. To add insult to injury, the Alloy wheels which are standard for this model were stolen from the carpark of Ultra Tune, and normal wheels with no tread on the tyres were placed there instead. This is extremely poor customer service, and very poor mechanical expertise. Would not use this facility at all, and don't recommend to younger drivers, as Ultra Tune cannot be trusted.

3 April 2022
Unprompted review
Ultra Tune Australia logo

Reply from Ultra Tune Australia

Thank you for your feedback, naturally we regret to learn that you were not satisfied with your recent experience with us. As customer satisfaction is very important to us, we would like the opportunity to discuss this with you, in the hope that this can be resolved. Please contact our Customer Service team on 1800 025 715 or complete a feedback form on our website www.ultratune.com.au or customersupport@ultratune.com.au if email is more convenient for you.

Rated 5 out of 5 stars

Ultra Tune shepparton

Since more than 1 year I've been to ultra tune shepparton for my car and wouldn't change for any other. I've always got an excellent customer service, quick, easy, flexible and Vikas organise his time for any emergency. I am very satisfied and would recommend Ultra Tune Shepparton without second thoughts.

10 March 2022
Unprompted review
Rated 1 out of 5 stars

I took my Mazda CX5 because of a fault light

I took my Mazda CX5 because of a fault light showing up on my dashboard. these guys in Tarneit checked through the device and in 10 minutes told me that we had reset the fault light. I kept asking what is the fault but the lady at the desk couldn't explain properly and kept asking me to pay the first $200. and then after arguing she said the engine oil was overfilled that's why the fault light was appearing and advised to come back if the fault light appears happens again. I took my car to the Mazda dealership for servicing after that and they advised it was a faulty vacuum pump that needs to be fixed or my brake could have failed.

So this Ultra tune ripped you off, didn't try to find and fix the fault, and charged you for doing nothing but spending 10 minutes with a computer device. I strongly won't recommend these guys to anyone.

23 February 2022
Unprompted review

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