The online booking process was clear and easy. We received the gadget very quickly. We were able to use a promo code without any problems. Very good experience with ulys website.
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Registration went well, in English. Transpponder received well after a few days. Transponder is a bit bulky; it would make sense, with the technology available, to make it of the credit card format, a... See more
Company replied
Great experience signing up for the Ulys tag system. The process was easy, and the tag arrived from France to the UK very quickly. The bank check with a UK bank was also seamless. This will save time... See more
Company replied
The signing up procedure is not at all practical, especially not for non-french customers. You say you can do direct debit from IBAN accounts, which is great but the whole proving to own the accoun... See more
Company replied
Company details
About Ulys
Written by the company
Gagnez du temps et simplifiez tous vos déplacements.
Ulys facilite votre mobilité au quotidien avec des solutions conçues pour vous faire voyager plus sereinement, sur la route comme lors de vos recharges électriques.
Avec le Pass Ulys Télépéage, circulez sur toutes les autoroutes de France et, en option, en Espagne, au Portugal et en Italie. Passez au péage sans ticket ni carte bancaire et profitez des voies réservées jusqu'à 30 km/h pour gagner en fluidité à chaque trajet.
Avec le Pass Ulys Electric, trouvez facilement les bornes sur votre itinéraire et rechargez votre véhicule électrique partout en France en toute simplicité.
Depuis l'app Ulys, suivez vos dépenses, gérez vos déplacements en temps réel et profitez des avantages du Club Ulys.
Télépéage, recharge électrique, parking, solutions Pro... Simplifiez-vous la route avec Ulys.
Contact info
Service client Ulys - CS 30531 , 13 558 , Saint-Martin-de-Crau, France
- 08 08 80 80 08
- ulys.com
4.2
Great
109k reviews
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The information is clearly set out on…
The information is clearly set out on website. I am a complete technophobe and I found it super easy
21 July 2026
Ça change de ne point sortir sa carte…
Ça change de ne point sortir sa carte bleue et de passer tranquillement le péage.
14 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service client incompetent
23 June 2026
Reply from Ulys
Bonjour Rachel,
Nous regrettons vivement votre retour.
Avec le Pass Ulys Télépéage, vous bénéficiez d'un paiement différé à 45 jours.
Une garantie de paiement peut être demandée en cours de souscription.
Elle est calculée sur la base d’un montant forfaitaire correspondant à la consommation moyenne de nos clients.
En cas de résiliation, elle sera restituée dans son intégralité, si vous êtes à jour de vos paiements.
Pour plus d'informations, consultez la page Ulys.com/aide.
Emmanuelle de l'équipe Ulys
I found opened package in my email box
I found opened package in my email box. The box of the tool is old and was open too.
29 June 2026
Reply from Ulys
Bonjour Michal,
Suite à notre contact téléphonique de ce jour, nous espérons avoir répondu à toutes vos attentes.
Nous vous souhaitons bonne route avec Ulys
Emmanuelle de l'équipe Ulys
Very efficient online registration and…
Very efficient online registration and purchase of their services
3 July 2026
Bonne application, intuitive on trouve…
Application simple intuitive on trouve tout facilement.
Grâce aux services app j'ai pus la lancer, et maintenant je suis satisfait.
9 July 2026
Inscription facile et envoi du badge…
Inscription facile et envoi du badge rapide.
Service parfait !
9 July 2026
Still waiting the refund of the…
Still waiting the refund of the security deposit. Avoid them!
17 September 2025
Reply from Ulys
Hello Davide,
We apologize for the inconvenience.
Your message has been forwarded to the relevant department so that the refund of your security deposit can be verified.
Thank you for your patience; we remain at your disposal.
Best regards,
Lucie from the Ulys team
Fluidité du badge
29 June 2026
Replacement mount for new windscreen
Website simple to use and has short cut tabs for most queries.
13 July 2026
On the site they told the device would…
On the site they told the device would be delivered on Monday, I got week after when I was already on holiday and there not a way to anulate. Bad experience
6 July 2026
Reply from Ulys
Hello Mohamed,
We apologize for the inconvenience and hope that the Ulys electronic toll pass you received on July 14, 2026, meets your complete satisfaction.
Eve from the Ulys team
Works perfect and precisely I raccomand…
Works perfect and precisely I raccomand it to all
29 June 2026
Ne plus faire la queue au péage et ne…
Ne plus faire la queue au péage et ne plus prendre de ticket est trés appréciable
18 June 2026
Installations du badge simple et rapide…
Installations du badge simple et rapide rapidité de passage aux péages
Offre attrayante
29 June 2026
Makes Travel Much More Pleasant
As a Portuguese resident, Ulys makes road travel in Spain and France much more pleasant and efficient- no more fishing for coins or credit cards.
27 April 2026
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