Very Good Service Overall although we didn’t decide to book on this occasion due to dates issue. IA will be booking very soon. Brother Ali Shan has been very prompt & efficient in following re... See more
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Review summary
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Assalamualekum, excellent service given by Husnain, he arranged Umrah visa, with out any hastle with in 12 hours . Which is great. He stays in touch to keep us upto date for any upcoming offers. Wh... See more
Company replied
Absolutely recommended this company and their colleagues to everyone! Brother Salman has been an amazing person who went out of his way to help a first timer booking an Umrah package. No questio... See more
Company replied
I was very happy with the services provided by Salman, he didn't put any pressure on me and was flexible to make any tweaks. Although I didn’t book my Umrah through Umrah Xpress, I’ve seen what they... See more
Company replied
Company details
Written by the company
A responsive customer service team available around the clock to address any queries or concerns. Striving to deliver a seamless, enjoyable, and spiritually fulfilling experience for all pilgrims. For an enriching and rewarding holy journey, entrust Umrah Xpress Travel as your steadfast partner in fulfilling your Islamic Obligations.
Contact info
St Michael Church Hall, Chamberlain Walk, B66 3BD, Smethwick, United Kingdom
- +44 20 4553 7587
- info@umrahxpress.co.uk
- umrahxpress.co.uk
4.8
Excellent
192 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Alhumdullilah I spoke to brother raza…
Alhumdullilah I spoke to brother raza very helpful and polite patient as I did not book as I was booking for him as he cant get time off work still brother raza was patient the package he made him was really good 👍
24 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Alhamdulillah, thank you for your kind feedback. We are pleased to hear that Brother Raza was able to assist you with patience and professionalism, despite the challenges with scheduling. We’re glad that the package prepared met your expectations. At Umrah Xpress Travel, we always strive to provide the best service for our clients. Please feel free to contact us anytime if you need further assistance.
5 Stars
Raza was excellent through the booking process, and was always avalible while i was on my trip to answer any questions or manage any iasues 5 star service
5 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your wonderful feedback! We’re delighted to hear that Raza provided excellent support throughout your booking process and remained available during your trip to assist with any questions or issues.
At Umrah Xpress Travel, we strive to deliver a smooth and reliable experience, and it’s always rewarding to know our team is meeting those expectations. We truly appreciate your 5-star rating and your trust in our services.
We look forward to serving you again in the future.
Warm regards,
Umrah Xpress Travel
Kind executive
I can't say anything about the agency as I couldn't finalise my umraah package with them. I got a better price elsewhere.
But I appreciate the kind approach and follow-up by the customer executive Ali. He's been kind, respectful and prompt with his responses.
18 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you for taking the time to share your feedback with us. We truly appreciate your honesty.
We’re glad to hear that our team member, Ali, was able to assist you with kindness and professionalism. Providing respectful and prompt service is always our priority.
Although we couldn’t finalize your Umrah package this time, we hope to have the opportunity to serve you in the future and provide you with the best possible experience, Insha’Allah.
Wishing you a blessed and accepted Umrah.
Warm regards,
Umrah Xpress Travel
The service offered was excellent
The service offered was excellent. They provided lots of options for your trip with different hotels categories suitable for your needs.
3 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your kind words! We’re delighted to know that you had an excellent experience with Umrah Xpress Travel. Our team is committed to providing a range of options and hotel categories to ensure every traveler finds the perfect fit for their needs.
We truly appreciate your trust in us and look forward to serving you again on your next journey.
Umrah Xpress Travel
Ali Shan made our Umrah experience run…
Ali Shan made our Umrah experience run smoothly and effortlessly — I can’t thank him enough. The company, Umrah Xpress Travel, was very organized with transport and hotel bookings. Ali was honest about everything included in the package, and everything was exactly as promised. I will definitely recommend this company to my family and friends, they are truly the best! I was able to complete my Umrah beautifully, Alhamdulillah.
12 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you sincerely for your wonderful feedback. We are truly pleased to hear that your Umrah experience went smoothly and without any issues. It brings us great joy to know that Ali Shan supported you with honesty, care, and professionalism throughout your journey.
At Umrah Xpress Travel, we strive to keep our transport, hotel bookings, and package details clear, organized, and exactly as promised so hearing that we delivered on this means a lot to our entire team.
We are grateful for your trust and your recommendation to family and friends. Alhamdulillah, we are honored to have played a part in helping you complete your Umrah beautifully.
Thank you for choosing Umrah Xpress Travel.
We wish you continued blessings and hope to serve you again in the future.
Warm regards,
Umrah Xpress Travel
I Just made a booking through Waheed he…
I Just made a booking through Waheed he was amazing kind and patient, he answered all questions and was very accommodating with everything I wanted for my first time going umrah. I can not recommend him enough, thank you for starting my journey off with ease and confidence.
13 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your wonderful feedback. We are delighted to hear that your experience with Waheed was amazing and that he was able to support you with kindness, patience, and care especially for your first Umrah journey.
At Umrah Xpress Travel, we take great pride in providing a smooth and comfortable experience for every pilgrim, and it brings us joy to know that Waheed helped start your journey with ease and confidence.
We truly appreciate your recommendation and look forward to supporting you throughout the rest of your blessed trip, Insha’Allah.
Thank you for choosing Umrah Xpress Travel.
Warm regards,
Umrah Xpress Travel
I performed Umrah on October with Umrah…
I performed Umrah on October with Umrah Xpress it’s was wonderful experience It’s was very good ,everything it was perfect, Mr Hasnain thank you for your support I will recommend you company for anyone going to Umrah especially with you my brother Mr.Hasnain Thank you
3 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your kind words and for choosing Umrah Xpress Travel for your blessed journey. We’re truly delighted to hear that your Umrah experience was smooth and memorable. Your appreciation means a lot to our entire team, especially to Mr. Hasnain, who is always dedicated to providing the best support and service to our valued pilgrims.
We look forward to serving you and your loved ones again for future Umrah or Hajj journeys. May Allah accept your Umrah and reward you abundantly.
Umrah Xpress Travel
It was a great experience with Umrah…
It was a great experience with Umrah Express specially Raza has provided us affordable package. As this is our first time and Raza made our journey easy and comfortable.
2 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your wonderful feedback! 🌙
We’re delighted to hear that your first Umrah experience was smooth and comfortable, and that Brother Raza was able to assist you with an affordable and well-arranged package. Your satisfaction is our top priority, and we’re grateful you chose Umrah Xpress Travel for this blessed journey.
May Allah accept your Umrah and bless you with continued peace and happiness. 🤲
The Umrah Xpress Travel Team
Alhamdulillah
Alhamdulillah.
Last month I have completed Umrah with my family .
Every Muslim should go for Umrah /Hajj once a life at least if financially capable .
This is the only one place where you can feel peace . It’s a completely different environment that you will not feel until you will not visit this Holly place .
Raja , this brother was helping me from day one to back here again .
He was keep knocking me each & every single steps even though when I was at Makkah & Madina.
We are fully satisfied & happy about his service .
Pray & wish Raja’s & his firm success day by day .
Thank you Raja .
Jazak Allah .
2 November 2025
Unprompted review
Reply from Umrah Xpress Travel
Alhamdulillah! 🌙
We’re truly delighted to hear that you and your family had a blessed and peaceful Umrah experience. Your kind words mean so much to us. Brother Raja is indeed dedicated to ensuring every pilgrim’s journey is smooth and memorable we’ll be sure to share your appreciation with him.
Thank you for trusting Umrah Xpress Travel to be part of your spiritual journey. May Allah accept your Umrah, bless you and your family, and grant you many more opportunities to visit the Holy Land. 🤲
The Umrah Xpress Travel Team
I was searching for a feasible Umrah…
I was searching for a feasible Umrah Package. Mr khalid was verh helpful and gave me the best option. His service and follow up was really amazing. 5* service
15 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that Mr. Khalid was able to assist you and provide the best Umrah package for your needs. Your satisfaction means a lot to us, and we truly appreciate your 5-star rating. We look forward to serving you again in the future.
The Umrah Xpress Travel Team
Professional, flexible and responsive
I didn't book the package at the end but Husnain was very helpful throughout the process. He remained professional, flexible and very responsive to my queries. I would definitely recommend him and would wish to book my next package via him. Thank you
16 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you for sharing your kind words. We’re delighted to hear that Husnain was able to assist you professionally and responsively throughout your experience.
At Umrah Xpress Travel, we always strive to provide the best support and guidance, even if a booking isn’t finalized immediately. Your recommendation means a lot to us, and we look forward to assisting you with your next package, Insha’Allah.
Good customer service
I didn’t end up booking a package but Salman was really helpful and was trying his best to find me a good package that fits my needs.
20 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you for taking the time to share your kind feedback. We’re pleased to hear that Salman was able to assist you and provide options that suited your needs.
At Umrah Xpress Travel, we always strive to offer honest advice and dedicated support to ensure every traveller finds the right package even if they don’t end up booking with us.
We truly appreciate your kind words and hope to have the opportunity to serve you in the future, Insha’Allah.
The level of attention umrah express…
The level of attention umrah express has showed for us to have the best experience as first timers going for umrah was unmatched by any other company we looked at. Particularly brother Khalid made sure we had the best value for money and experience. We didn't go with one of their packages but he catered to what we needed and booked everything for us. He also ensure to remind us that our trip was coming up (we had booked about 6 months in advance) and messaged a couple of times while we were gone to ensure everything was going smoothly with the hotels. I couldn't recommend them and brother Khalid more. I've already passed on the contact details to friends who are looking to book and my husband and I are already looking to go back using them! Jazakallah khair for all your hard work!
7 October 2025
Unprompted review
Reply from Umrah Xpress Travel
JazakAllah Khair for your heartfelt message and for taking the time to share your experience with Umrah Xpress Travel. We are truly delighted to hear that your first Umrah journey was a memorable and smooth experience.
Your kind words about our service and especially about Brother Khalid mean a lot to us. At Umrah Xpress, we take great pride in ensuring that every pilgrim receives personal attention and support before, during, and after their journey so it brings us great joy to know this was reflected in your experience.
We sincerely appreciate your trust, your recommendations to family and friends, and your continued support. It would be our honour to assist you again for your next blessed journey, Insha’Allah.
May Allah accept your Umrah and grant you countless more opportunities to visit His sacred house.
I didn’t end up booking the package but…
I didn’t end up booking the package but Khalid really helped me with the package sending me different options and being very polite.thank you
20 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you for your kind words and for taking the time to share your experience with us. We’re glad to hear that Khalid was able to assist you and provide helpful options for your package.
At Umrah Xpress Travel, we always strive to deliver excellent service and support, even if your plans change. We truly appreciate your feedback and hope to have the opportunity to serve you in the future, Insha’Allah.
Please don’t hesitate to reach out whenever you’re ready to plan your next trip we’ll be more than happy to assist.
Raza at Umrah express
I didn’t end up booking a package, but I still wanted to leave a review because the customer service was genuinely excellent. Raza was really helpful and patient while assisting me in finding the right options. Even though I didn’t go through with a booking this time, I really appreciated the support and wouldn’t hesitate to come back in the future. Great service!
11 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your kind words and thoughtful feedback. We're truly grateful that you took the time to share your experience, even though you didn't end up booking a package.
We're especially pleased to hear that Raza was able to assist you with patience and care—he'll be happy to know his support made a positive impression. At Umrah Xpress Travel, we’re committed to providing helpful and honest service, whether or not a booking is made.
We look forward to the opportunity to assist you again in the future, and we’ll be here whenever you're ready. Thank you once again for considering us!
Warm regards,
Umrah Xpress Travel Team
Excellent service by Husnain he was …
Excellent service by Husnain he was very helpful and explained everything. He did his best to find the right umrah package for me
Thankyou
13 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that you had an excellent experience with us and that Husnain was able to assist you so well. He’s a valued member of our team, and we’re glad his efforts helped you find the right Umrah package.
Your satisfaction is our priority, and it’s always rewarding to know we’ve met your expectations.
JazakAllah Khair for choosing Umrah Xpress Travel
⭐⭐⭐⭐⭐ 5/5
⭐⭐⭐⭐⭐ 5/5 – Exceptional Service from Start to Finish!
We recently completed our Umrah journey with Umrah Express Travel, and we couldn’t be more grateful for the experience they provided. From the very beginning, everything was handled with such professionalism, care, and attention to detail by both the company and Mr Raza
The booking process was smooth and stress-free, with clear communication every step of the way. All our questions were answered promptly, and we were guided with patience and honesty throughout.
The team ensured all arrangements—flights, accommodation, transport, and visas—were perfectly coordinated, which made the entire journey incredibly easy and comfortable for us.
During our time in Makkah and Madinah, everything went exactly as planned. The hotels were conveniently located and of excellent standard, and the local ground team was always available for assistance. It gave us real peace of mind to know we were being looked after so well, allowing us to fully focus on the spiritual aspects of our Umrah.
Umrah Express Travel truly went above and beyond to make our pilgrimage a memorable and seamless experience. We are deeply thankful for their dedication and professionalism, and we wouldn’t hesitate to recommend them to anyone planning their Umrah.
In shaa Allah, we look forward to booking with them again in the near future!
12 October 2025
Unprompted review
Reply from Umrah Xpress Travel
🌟 Thank you for your heartfelt feedback! 🌟
We are truly honored to have been a part of your blessed Umrah journey, and we’re absolutely delighted to hear that your experience with Umrah Express Travel met your expectations in every way.
Your kind words about our service, the arrangements, and the support from our team—especially Mr. Raza—mean a great deal to us. We always strive to provide a smooth, stress-free, and spiritually fulfilling experience for all our pilgrims, and knowing that you felt cared for and supported throughout your journey brings us immense satisfaction.
It was our privilege to assist you, and we're so pleased that the accommodations, transportation, and overall coordination contributed to a peaceful and focused pilgrimage for you and your family.
In shaa Allah, we look forward to serving you again in the future, and may Allah SWT accept your Umrah and grant you continued blessings.
Jazakum Allahu Khairan for your trust and recommendation.
Warm regards,
The Umrah Xpress Travel Team
Very helpful make things easy for my…
Very helpful make things easy for my umrah.will recommend for great service Thanks
11 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your kind words! 🌟
We’re truly pleased to hear that we could make your Umrah journey easier and more comfortable. Providing reliable service and peace of mind for our pilgrims is always our top priority.
Your recommendation means a lot to us, and we’re grateful for the trust you placed in Umrah Xpress Travel.
In shaa Allah, we look forward to serving you again in the future.
May Allah accept your Umrah and bless you always.
I find them very informative and…
I find them very informative and respectful especially Brother Khalid . He give me information about different packages and customise package for myself according to my requirement. I would definitely recommend them .
10 October 2025
Unprompted review
Reply from Umrah Xpress Travel
JazakAllah Khair for your kind words and positive feedback!
We’re truly glad to hear that you found our service informative and respectful, especially from Brother Khalid. At Umrah Xpress Travel, we always strive to provide personalized and sincere service to each of our guests.
It was our pleasure to assist you in finding the right package according to your needs. We look forward to serving you again, and thank you so much for your recommendation.
May Allah bless your journey and accept your Umrah. Ameen.
Salman was very professional in his…
Salman was very professional in his approach and did his level best to meet my demands
9 October 2025
Unprompted review
Reply from Umrah Xpress Travel
Thank you so much for your kind words and feedback. We are delighted to hear that Salman provided you with professional and dedicated service. At Umrah Xpress Travel, we strive to meet and exceed our clients' expectations, and it’s wonderful to know we succeeded in your case.
We look forward to assisting you again on your future journeys.
Warm regards,
The Umrah Xpress Travel Team
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