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By far the best auctioneer we have come across! We sold our property with Under the Hammer and couldn’t be happier. The team were knowledgeable, supportive, and made the whole process straightforward.... See more
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I was referred to Tom who talked me through my options without any pressure at all, I was expertly guided and felt confident after further conversations. I chose to use 'Under the hammer' and every... See more
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EXCELLENT CUSTOMER SERVICE Was assigned to Jodeane who from the beginning was very polite and professional. After a phone call on update of the property this would efficiently be followed by her in... See more
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Company details
- #4 of 4 best companies in Estate Agent Auctioneer
- #17 of 19 best companies in Auction house
- #3 of 4 best companies in Commercial property estate agent
- #29 of 31 best companies in Property Investment
- #25 of 30 best companies in Estate Agents
About Under The Hammer
Written by the company
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Contact info
63 Temple Row, B2 5LS, Birmingham, United Kingdom
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4.4
Excellent
302 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service …
Jasmine and the ladies at Under the Hammer were great today, nothing was too much trouble from explaining the online process, registration and bidding!
Thank you so much and have a great day!😍
29 January 2025
Unprompted review
Reply from Under The Hammer
Hey!
Thank you for the feedback, our goal is to provide simple and positive experiences with online auctions and we're so glad that the team delivered on our values.
We hope to do business with you again in the future,
Under The Hammer.
Reply from Under The Hammer
Hi Denis,
We’re sorry to hear that your experience didn’t meet your expectations. However, as we’ve mentioned in our previous response, all charges are clearly stated under the ‘Terms of Sale’ on our website for every single property listing.
When purchasing a property—whether at auction or through any other method, it is essential to instruct a solicitor to review the Legal Pack in advance. This ensures you are fully aware of any additional fees set by the seller. These fees are not added by Under The Hammer; they are part of the contract agreed upon by the seller and seller's solicitor.
If unexpected fees arise, your solicitor should be your first point of contact to review the Legal Pack and clarify any details. Choosing to proceed without legal advice carries risks, including missing important contractual terms that could result in unforeseen costs.
We understand your frustration, but as an auction platform, we always advise buyers to seek legal guidance before committing to a purchase. This recommendation is clearly stated on every property listing on our website to help ensure a smooth and transparent buying process.
We appreciate your feedback and wish you all the best moving forward.
Under The Hammer
Under the hammer have an excellent team…
Under the hammer have an excellent team to support both Buyer and seller. I have bought 3 properties from this auction and also sold 1 today through them. They have met me expectations and I am really happy with their service! 👍
14 November 2024
Unprompted review
Reply from Under The Hammer
Hey James!
Thanks for using Under The Hammer, we've thoroughly enjoyed watching your property success and look forward to working with you again in the future.
Under The Hammer
Dan Fleming and Tom Gilday
The process of selling my Dad's house was made incredibly easy by Dan Fleming and Tom Gilday. Answered all my questions and gave me a very clear picture of what would happen and how to approach the sale. Would recommend to anyone wishing to sell their house at auction
16 October 2024
Unprompted review
Reply from Under The Hammer
Hey Joel!
It's great to hear you've had such a positive experience with our team. We aim to make auctions as simple as possible to ensure seamless sales.
If we can ever help again in the future, let us know and we wish you all the best.
Under The Hammer
Highly recommend
I had a great experience with the Under The Hammer team! They are friendly, great at communicating and professional. I've already recommended them to several friends!
4 October 2024
Unprompted review
Reply from Under The Hammer
Hey Benjamin,
Thanks for sharing your positive experience and recommending our services.
Providing a good experience is what we strive for and we hope to do business with you again in the future.
Under The Hammer
theft, unprofessional company
In the end we were totally disappointed by this auction, totally 0 trust and the additional costs added to us, which was actually a theft, not specified anywhere in the contract. Until the last 2 days left until completion statement had to be ready , they did not give us the receipt with full fees to pay, and when they gave us it, it was with these added taxes that were not mentioned in the contract, Under the Hammer did not explain what they were for, and just gave us the option either to lose the house and deposit, or pay what they have issued to us. The first biggest mistake is that we chose this auction Under the Hammer without checking the reviews, because despite being so popular in Birmingham it is very unethical, and does not respect their obligations to their clients, and the second is that we chose to defend our rights the lawyers proposed by them, the Glover Priest office, who work with them in this whole scheme of theft.
19 September 2024
Unprompted review
Reply from Under The Hammer
Dear Corina,
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations, and we’d like to clarify a few points to help resolve any concerns.
Under The Hammer facilitates property listings and auctions where terms and contracts are agreed upon between the seller and their solicitor. Our platform's role is to facilitate the sale, and we do our best to provide all the necessary information upfront.
We understand that auction processes can sometimes be complex, and that’s why we emphasise reviewing the Legal Pack before placing any bids. The Legal Pack, along with our Terms of Sale, is available for every property on our site, and we advise all buyers to consult their solicitor for clarification of any conditions or potential additional costs before bidding.
While we aim to provide full transparency, it’s important to know that all fees are paid by the buyer when the auction concludes, and any additional costs would have been outlined in the seller’s contract, which is not managed by us.
Here’s a quick guide to help with future property purchases:
1. Choose a property you’re interested in.
2. Download the Legal Pack and consult with your solicitor.
3. Ensure your finances are prepared.
4. Place your bid.
If you have further questions or need assistance before bidding in the future, our team is always here to support you.
Best regards,
Under The Hammer Team
Hidden fees.
Only lies and promises, they hid a lot of information until the last day.
There are fees that they add later even if they are not included in the contract, and they announce 48 hours before the term expires and threaten to cancel your contract if you don't pay.
The lawyers chosen by them work for underthehammer not for you.
They were late to give us the keys and they hid them in the garden so we can go get them from there.
After we had a price agreement, they later said that it is not correct, as we understood on the phone, as we had an offer after the auction, they did not honor their promises.
17 October 2024
Unprompted review
Reply from Under The Hammer
Hi Sergiu,
We’re sorry to hear that you’re unhappy with your experience, but we want to clarify how our process works.
At Under The Hammer, integrity is at the core of everything we do, and we follow strict rules to ensure fair and transparent transactions for both buyers and sellers. Our fees and terms are fully agreed upon upfront this includes the reserve price, and no additional charges are added later. Once a property is sold at auction, the sale is legally binding, this means the agreed price cannot be changed afterward.
We understand that you wanted to renegotiate the price after the auction, but doing so would go against our ethical standards and commitment to fairness. We would never compromise our reputation or the trust of our buyers and sellers by breaking the rules.
We appreciate your feedback and wish you the best moving forward.
Under The Hammer
Very professional and helpful…
Very professional and helpful information from Jasmine - and came back to me within minutes . Very pleasant to talk to and helpful info
17 October 2024
Unprompted review
Reply from Under The Hammer
Hey Angela,
Thank you for providing feedback, it is great to know you've had such a positive experience with our dedicated team.
Under The Hammer
Poor service
No communication
Unprofessional
Grab to take your money after you are nothing in front of them.
Hidden fees
Mistakes
Keys from property missing
15 May 2024
Unprompted review
Reply from Under The Hammer
Dear Vlad,
Thank you for sharing your feedback with us. We are truly sorry to hear that your experience didn’t meet your expectations, and we’d like to clarify a few points to help resolve any concerns.
Our office hours to speak to our dedicated team are between 9-5:30, Monday to Friday for anything auction-related. For anything related to your Legal Pack or the contents of the Legal Pack, you’d need to reach out to your solicitor ahead of bidding.
We only take money from the card provided by yourself once you are the winning bidder, the costs buyers pay when they win the auction are individual to the property and all stated on the listing under “Terms of Sale”. All of our fees are payable once the gavel falls and nothing else is paid to Under The Hammer later down the line. Our fees are completely transparent and we do not have hidden fees.
Any costs that are required at completion are costs to the seller and would have been in the contract in the Legal Pack. As per our Terms of Sale, we advise reading the Legal Pack in full and clarifying with a solicitor before bidding to ensure you have a full understanding of the contract before bidding.
In terms of mistakes and keys, without further information we cannot comment, however going forward our Terms of Sale is where to look for buyer best practices so you can have a positive auction experience and if you have further questions or need assistance before bidding in the future, our team is always here to support you.
Best regards,
Under The Hammer Team
A very exemplary service throughout
A very exemplary service throughout. Professional and understanding individuals, accommodating our needs every step of the way. I would highly recommend their services.
Without Asifa there would be no under the hammer!!
2 October 2024
Unprompted review
Excellent customer service
Excellent customer service. Specially Emily is very helpful.
30 September 2024
Unprompted review
Reply from Under The Hammer
Thanks Syed, we appreciate the feedback.
Highly Satisfied
I dealt with Dan and Emily for the sale of my 2 plots of land they were both first class in every way I would and will recommend Dan and Under the Hammer to all of my friends
I look forward to selling more land in the future with yourselves
29 August 2024
Unprompted review
Dan was great
Dan was great, he clearly explained how the auction process worked and guided me every step of the way. Sold my property at more than I expected.
19 July 2024
Unprompted review
Emily B was so lovely with helping…
Emily B was so lovely with helping myself and my sister to register an account and explaining how the auction works!
14 August 2024
Unprompted review
Emily was amazing!
Emily was amazing, she answered all of my questions with ease and nothing was ever too much for her! Thank you so much, an asset to the team that’s for sure! X
15 August 2024
Unprompted review
Amazing company these guys especially…
Amazing company these guys especially Dan go that extra mile to give you advice on how to sell and purchase properties.
Dan has been excellent he keeps you updated on a regular basis on the amount of interest your property is showing and more importantly helps any issues or concerns you may have
19 July 2024
Unprompted review
Great company
Been working with the team and under the hammer for a number of years and dan has always been very helpful when ever I need anything he always comes back to me
16 August 2024
Unprompted review
A special review for Dan the man
A special review for Dan the man
Extremely professional,reliable and a pleasure to work with
We have completed on a sale
Will definitely work with Dan and u see the hammer again …
1 August 2024
Unprompted review
Great service from property experts.
Great service from property experts.. we’ve worked with Under the Hammer for nearly 5 years and always get great service from them. The team are knowledgeable, friendly and go the extra mile to look after us and our clients. Here’s to many more years of great teamwork! Thanks guys..
16 August 2024
Unprompted review
Great customer service!
Had a very positive experience with under the hammer. Dealing with Emily who is very professional and could answer all my questions!
12 August 2024
Unprompted review
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