Undetectable AI Reviews 856

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the customer service, highlighting the staff's professionalism, helpfulness, and quick response times. People frequently mention that the support team is efficient, friendly, and genuinely cares about assisting users, often going above and beyond to resolve issues. However, some people were dissatisfied with the subscription and payment processes. Several customers reported being charged unexpectedly, sometimes for full yearly subscriptions or after canceling free trials, without clear warnings. There are also mentions of issues with credit limits and difficulties in canceling subscriptions, leading to billing discrepancies and frustration for some users.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the promptness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being misled by free trials,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and prompt responses from... See more

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

I signed up for the free trial without reading the details carefully and was charged. However, the development team was very kind and refunded me. Both the service and customer support are excelle... See more


Company details

  1. Software company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The interface is easy to use

The interface is easy to use, and the rewriting options are flexible.
It works well for improving flow and sentence variation, especially when used on smaller sections of text.

However, results still require manual editing, particularly for academic writing, as no tool fully guarantees human detection.
Overall, it is useful as a writing support tool when combined with personal review and editing.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Very poor and be careful of poor…

Very poor and be careful of poor subscription control.

Updated

Maggie - Undetectable AI maggie@undetectable>
Jan 12, 2026, 12:53 PM
to me

Hi Charles,

Thank you for reaching out.

We are sorry to hear that you want to cancel your subscription.

Upon checking, the account linked to charlespeartbusiness is still active, and this is the reason why you are still being charged.

Your cancellation request has been successfully processed, and no further charges will be made.

As stated in our Terms of Service, all purchases are non-refundable. However, we truly value you as our client. As a courtesy, we are happy to roll over your unused words and convert them into non-expiring words.

Please let us know if you would like to proceed with this arrangement.

Kind regards,

Maggie

Yet they are still taking money from my account. Very corrupt.

Hi CHARLES C,
There was an authorization made outside of the country for $2,966.42 JMD at UNDETECTABLE on your Scotiabank Credit Card ***2600 at 12:21 pm EST.

If you didn’t do this, call the number on the back of your card.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional Support and Fair Resolution

I had a positive experience with Undetectable AI’s support team. Although their policy states that subscriptions are non-refundable, they took the time to review my situation after an unexpected renewal and handled it professionally.

Support was prompt, clear, and respectful, and they ultimately processed a one-time refund and confirmed my cancellation. I appreciated the transparency and the way the issue was resolved without pressure.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Very accommodating

Very accommodating! Bianca was very sweet and understanding. If you ever have a problem, reach out!! They want to resolve any problems you have and WILL solve them!!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and Trust-Building Support Experience

The support experience was excellent. The team was responsive, clear, and genuinely helpful. They handled a subscription issue fairly by converting unused words into non-expiring credits, which felt very customer-focused. Communication was professional and reassuring throughout.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Cannot unsubscribe

I took the free trail and unsubscribed twice but they charged me 20 USD for no reason.
They still do not reply to my emails.

Avoid it as much as possible !

6 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS APP

DO NOT USE THIS APP. I used this awful app to help reword a piece of text. I signed up for the 3 day free trial using my email and the website was still horrible to use. Absolutely no help at all. I tried to cancel it straight away which apparently proved the hardest thing in the world to do. I had to send an email to them however i couldn’t find the email in my inbox which they had just sent me. almost as if it had been deleted by not of my own accord. I have just seen three days later that i have been charged £53.47 which is $70. I am so angry and i want my money back.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Robbed me for $123

I chose to accept the 3 day free trial for undetectable ai expecting for it to give me full access just so I could plug in a whole essay at once instead of in parts. After I was done I was planning on ending the subscription, but instead of a free 3 day trial it was a free 2 minutes and after I had used up my "points" my card was instantly tapped for $123 dollars it did not mention this to me and as you would expect I freaked out and sent three individual emails to get this resolved, but of course because this is just a shady money scheme and they didn’t respond and it’s looking like I won’t get my money back. don’t use it but if you do definitely don’t buy the free 3 day trial.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

CHARGED $2000 CAD WITH NO WARNING!!!

CHARGED $2000 CAD WITH NO WARNING!!!! -- DO NOT USE THIS SERVICE.

I signed up for Undetectable AI's 3 day free trial, and on my first use of the service, I was charged $2000 CAD to my Amex. The live chat agents are of no help, telling me to consistently wait for a response from their billing department. At one point, she even threatened to take a $19 charge for the refund. After mentioning that I will dispute the claim with my card issuer, she then said that it will take 30-60 days extra to go through this process. This service is a scam. DO NOT SIGN UP. Still have not gotten my money back and it has been nearly 48 hours.

3 January 2026
Unprompted review
Rated 4 out of 5 stars

Everything was overall great..

Everything was great... usability, functionality and ease of access. Then, why did I deduct 1 star?– It was because to cancel a subscription, you need to mail them, which is quite tedious and an extra step. The rest of everything is working the way I wanted to, and it provided me with damn good results, except that I used two websites to get my job done. Would use it again, and would definitely recommend it to people.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

Scam scam scam. Stay away. I’ve cancelled my account months ago, yet I continue to get charged. Support was less than helpful. No support number to call, have to wait days just to get anything out of them.

2 January 2026
Unprompted review

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