Undetectable AI Reviews 856

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the customer service, highlighting the staff's professionalism, helpfulness, and quick response times. People frequently mention that the support team is efficient, friendly, and genuinely cares about assisting users, often going above and beyond to resolve issues. However, some people were dissatisfied with the subscription and payment processes. Several customers reported being charged unexpectedly, sometimes for full yearly subscriptions or after canceling free trials, without clear warnings. There are also mentions of issues with credit limits and difficulties in canceling subscriptions, leading to billing discrepancies and frustration for some users.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the promptness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being misled by free trials,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and prompt responses from... See more

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

I signed up for the free trial without reading the details carefully and was charged. However, the development team was very kind and refunded me. Both the service and customer support are excelle... See more


Company details

  1. Software company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

856 reviews

5-star
4-star
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1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My Experience Using AI as a Writing Support

I’ve explored AI tools to help with brainstorming, drafting, and improving clarity in my writing. I focus on using AI as a support tool, not to replace my own ideas, and I always review and edit the output so it reflects my own voice and understanding.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

It's a great app

It's a great app, I love it. Got my work half done but got stuck because I am unable to upgrade immediately. Please let me upgrade; I can't wait to finish my work and go sleep after.
Thank you.

30 December 2025
Unprompted review
Undetectable AI logo

Reply from Undetectable AI

Please reach out to contact@undetectable.ai for your request and our team would be more than happy to assist you.

Rated 1 out of 5 stars

20 free usage Fraud

Signed up to get 20 free usage, however while trying one time, Undetactable AI wants me to pay for subscription and now cannot access my free 19 usage. How does this attract consumers really

29 December 2025
Unprompted review
Rated 5 out of 5 stars

clear, kind, and professional communication

I had an issue with an accidental subscription renewal and reached out to support. Venice responded quickly and was very understanding. Even though the subscription renews automatically, they still helped me with a refund and cancelled my plan right away. The communication was clear, kind, and professional. I really appreciate how smoothly everything was handled. Great customer service.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Game changer

Undetectable.ai has honestly been a game changer for me. It really helps transform AI-generated content into writing that feels genuinely human and natural. I’ve tested it on several pieces of content, and the results were impressive—up to 100% humanized.
What I like most is how easy it is to use. You just paste your content, choose a tone, and the output comes back sounding smooth, readable, and far less “AI-like.” The language feels relaxed and authentic, which makes it suitable for academic writing, professional documents, and even casual content.
Overall, Undetectable.ai saves a lot of time and removes the stress of rewriting AI-generated text manually. If you’re using generative AI regularly and want your content to sound more natural and human, this tool is definitely worth trying.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

I subscribed by mistake

Even though I subscribed by mistake, they refunded my money. They responded to my email very quickly and were genuinely helpful. I haven't had much opportunity to use the site, but it seems useful, and they said they would give me 5000 credits for free. I'd like to thank them here as well.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience receiving…

I had a great experience receiving assistance from Bianca on returning money that I had been charged with, even though I did not use the subscription at all. The replies to my emails were quick and informative. Thank You

21 December 2025
Unprompted review
Rated 1 out of 5 stars

This is the second time this company…

This is the second time this company has charged me after I canceled within the free trial period. I canceled on the first day, well before the trial ended, and still received a charge once the trial expired.

When I contacted support, I was initially told I would receive a full refund. Later, they changed their position and said they would deduct $10 for a “first month,” which makes no sense since the subscription was canceled during the free trial. After pushing back, I was again told the refund was processed in full, but the communication has been inconsistent and unclear.

This feels misleading and has happened to me more than once, which raises serious concerns about their billing practices. Customers should be very cautious and closely monitor their charges if they use this service.

22 December 2025
Unprompted review

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