Unihousing Reviews 44

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing company, everyone is so friendly. They helped me with last minute changes to my renting situation as an estranged student and are very respectful of my identity throughout, even before documen... See more

Rated 5 out of 5 stars

I rented with Unihousing in Selly Oak for my first year as a post-graduate student in Birmingham. Staff were extremely friendly and helpful. Any issues I had were dealt with in a very timely manner. M... See more

Company replied

Rated 5 out of 5 stars

Fantastic, kind and helpful service. Felt no pressure at all, but were supported through the process. Emails were responded to quickly, no question was too silly or concern too small. Would heartily r... See more

Company replied

Rated 5 out of 5 stars

Excellent letting agency, best I have dealt with whilst at University. Always prompt to reply to emails and maintenance requests. All staff are friendly and polite. Would not hesitate to recommend the... See more

Company details

  1. Estate Agents

Written by the company

Unihousing is a landlord that is committed to letting quality student accommodation for students at the University of Birmingham. Unihousing understands the importance for students to be near to the University and Selly Oak's amenities, such as restaurants, pubs, shops, and public transport. Unihousing.co offers a varied selection of accommodation across the student village of Selly Oak, Bournbrook and close to Harborne. Our student studios in Birmingham can suit a wide range of student needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
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Rated 5 out of 5 stars

Highly Recommended

Amazing company, everyone is so friendly. They helped me with last minute changes to my renting situation as an estranged student and are very respectful of my identity throughout, even before document changes. Helped me with a lost key situation very fast too - just all round amazing and so quick and professional with everything. Thank you Unihousing

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Had a great stay.

Had a great stay with Unihousing. The team were friendly and helpful, rooms were clean on entry and were conveniently placed. No issues here. Cheers.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant Company!

Absolutely Brilliant Company. We have been with them for nearly 14 years. The owners were great. Admin was great. Maintenance was spot on. Very friendly and helpful. Thank you Unihousing for treating us like family.

5 November 2021
Unprompted review
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Reply from Unihousing

Thank you S for your 5-star review. We're so glad that you enjoyed our friendly and helpful service. We wish you all the best for the future.

Rated 5 out of 5 stars

Very happy

Very happy with our stay so far. We're in a very spacious student house. Haven't had any issues on the admin side. 5/5

4 May 2021
Unprompted review
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Reply from Unihousing

Thank you Tomás for your 5-star review. We're happy to hear that you are enjoying your stay currently. We wish you the best for the future.

Rated 5 out of 5 stars

A nice cosy place.

I moved into one of their Student Studios last year & the place is nice. Cosy, feels safe, I've had no issues.
I've made a few good friends during my stay too.

1 March 2021
Unprompted review
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Reply from Unihousing

Thank you Terry for your great 5-star review. We're happy to hear that you've had no issues with your accommodation. We wish you the best for the future.

Rated 5 out of 5 stars

No problems.

They provided a great student house for me and my mates. Can't fault them. 10/10 would stay again.

29 December 2020
Unprompted review
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Reply from Unihousing

Thank you Todd for your kind 5-star review. We're glad that you and your mates were happy with the student house. We wish you the best for the future.

Rated 5 out of 5 stars

A fantastic stay.

Had a fantastic stay with Unihousing. The room was clean and prestine, and the team were friendly and helpful. I can't fault them. 5/5.

2 November 2020
Unprompted review
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Reply from Unihousing

Thank you Neelam for your wonderful 5-star review. We're happy to hear that you were happy with our teams service. We wish you the best for the future.

Rated 5 out of 5 stars

Overwhelmingly positive experience

I rented with Unihousing in Selly Oak for my first year as a post-graduate student in Birmingham. Staff were extremely friendly and helpful. Any issues I had were dealt with in a very timely manner. My studio was perfect, great location, and I had a great experience there overall.

21 July 2020
Unprompted review
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Reply from Unihousing

Thank you, Charles, for your 5 star review. We're glad that you were happy with our helpful and friendly service. We wish you all the best for the future.

Rated 5 out of 5 stars

Highly recommend!

Really great service on the whole!
I used Unihousing in my final year of study to rent a studio with an ensuite bathroom and kitchen. The viewings were carried out really well, I didn't feel pressured at all and they helped to weigh up the pros and cons of each property. I was really lucky and managed to secure a shorter contract which was perfect for what I needed. The paperwork wasn't rushed through either, which was nice as it gave me time to read through everything without feeling too stressed.
There were a few issues when I initially moved in, but these were dealt with quickly and effectively once reported. They seemed genuinely apologetic for these issues and were grateful for my patience.
The property I was in was very well maintained, which meant I never actually needed to report any maintenance issues during my tenancy! From my experience with student lets this is extremely rare so it was nice not to have to constantly report issues. My full deposit was returned very swiftly once my contract had ended too.
Over my three years at uni I was in three different accommodation types but Unihousing was definitely the best service out of all three. I can't fault them at all for their service. Their housing is a bit pricier than others, I definitely could not have afforded a 12 month contract with my student loan, but the shorter contract was definitely worth the money. Especially if you get your own kitchen and bathroom as it was so much better than a sharing!
Would highly recommend, I only wish that I had found them sooner!

16 July 2020
Unprompted review
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Reply from Unihousing

Thank you for your lovely 5 star review and for recommending us. We're overjoyed that you were happy with the studio let and with our service. We're glad we could help accommodate you, and find you a tenancy that suited your requirements. We wish you all the best for the future.

Rated 5 out of 5 stars

A very professional and friendly…

A very professional and friendly service provided, and nothing was too much trouble. They took their time to explain all the properties which suited me the best.

9 July 2020
Unprompted review
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Reply from Unihousing

Thank you for your 5 star review. We're glad that you were happy with our professional and friendly service. We wish you all the best for the future.

Rated 4 out of 5 stars

My first experience with unihousing …

This is my first experience with unihousing. I just started dealing with unihousing team. I put 4 stars because of their speed, clarity, assistance and patience in dealing with potential tenants.

29 June 2020
Unprompted review
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Reply from Unihousing

Thank you, Sourour, for your positive review. We're glad to hear that you've had a good first experience with our helpful reception team. Please do let us know what we can improve to receive 5 stars in the future.

Rated 5 out of 5 stars

A brilliant agency - thank you!

Unihousing is a brilliant agency! They have ensured that the flat is always well-maintained. They have recently renovated our entire bathroom; and as students, we are very pleased with their generous work and support.

25 June 2020
Unprompted review
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Reply from Unihousing

Thank you Rubab, for your 5 star review. We're glad that you enjoyed your stay in one of our flats, and that you are pleased with the renovated bathroom. We wish you all the best for the future.

Rated 5 out of 5 stars

Friendly

Friendly, fast and understading

20 June 2020
Unprompted review
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Reply from Unihousing

Thank you Sam for your 5 star review. We're glad that you enjoyed interacting with our friendly reception team. We wish you all the best for the future.

Rated 5 out of 5 stars

Best estate agents you could deal with

Best estate agents you could deal with. So simple but perfect.

11 June 2020
Unprompted review
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Reply from Unihousing

Thank you Latifah for your 5 star review. We're glad that you had a good experience dealing with our reception team. We wish you all the best for the future.

Rated 4 out of 5 stars

Very friendly and pleasant to deal…

Very friendly and pleasant to deal with.😁

9 June 2020
Unprompted review
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Reply from Unihousing

Hello Laura, and thank you for your positive review. Happy to hear that you found our reception team friendly and pleasant to deal with, please let us know what we can do to receive 5 stars in the future.

Rated 5 out of 5 stars

Excellent

Excellent service

5 June 2020
Unprompted review
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Reply from Unihousing

Thank you for your positive review. We're glad that you enjoyed our service. We wish you all the best for the future.

Rated 5 out of 5 stars

Great student experience

We came as a group, but suprisingly we found a place the very next day. The house was clean and well maintained. Perfect for what we needed it for. And it being near the University was a huge bonus. Thanks again for the great stay.

2 June 2020
Unprompted review
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Reply from Unihousing

Thank you Danoma for your lovely review. We're glad that we were able to help you and your group find somewhere that suited your requirements. We wish you all the best for the future.

Rated 4 out of 5 stars

Really good staff

I really like the staff that work here, they are a mix of personalities that work really well. They are also quick in fixing issues reported.

24 February 2020
Unprompted review
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Reply from Unihousing

Hello, thank you for your review. We're glad to hear that you enjoyed interacting with our reception team, and that you were happy with our maintenance team. We wish you all the best for the future.

Rated 1 out of 5 stars

Don't know why your sending me a…

Don't know why your sending me a survey when you still haven't got back to me

11 February 2020
Unprompted review
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Reply from Unihousing

Hi there
I’m sorry you haven’t received our response. These surveys are automatically generated when we send a reply. Please could you check our message hasn’t gone into your junk or Spam folder? Please do give me a call if you need to.

Rated 5 out of 5 stars

Fantastic

Fantastic, kind and helpful service. Felt no pressure at all, but were supported through the process. Emails were responded to quickly, no question was too silly or concern too small. Would heartily recommend :)

10 February 2020
Unprompted review
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Reply from Unihousing

Thank you, Jen, for your review and recommending us. We're glad that you enjoyed our helpful service, We wish you all the best for the future.

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