I've made many purchases on this site over the years of both Windows and Office products and have never had any issues with their licenses. I come back here for every new PC I build. Links to down... See more
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See what reviewers are saying
I do businness with Uniq since years and it's always been an awesome service and 100% working products. Customer service is top-notch and it's very to get this quality somewhere else these days. Thank... See more
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The two customer service representatives that helped me (Kevin and John), are very patient, kind and extremely helpful. They helped ironed-out all our concerns regarding the product. They are also qui... See more
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I always purchase my Windows versions from these guy, and have never had a problem. Always get the keys and downloads right after the payments go through, which are always right away. They were ou... See more
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Company details
- #19 of 131 best companies in Software company
Written by the company
Welcome to Uniq (UNIQ is a trading name used by Always Software Ltd), your trusted gateway to all things Microsoft! Our website is dedicated to providing genuine Microsoft licences at prices that will leave you smiling. With an array of products ready for immediate download, your favourite software is literally a click away. Worried about compatibility or need assistance with installation? Fear not, our multilingual technical support team is on hand 24/7, ready to assist you every step of the way. Whether you need help in English, Spanish, French or any other language, you'll always find a friendly hand ready to assist. At UNIQ (Always Software), we believe in quality, accessibility, and customer satisfaction. We take pride in offering legitimate licences at unparalleled prices, with a hassle-free purchasing process and a customer experience that exceeds all expectations. Don't delay, explore our offers today and discover why we are the preferred choice for tech enthusiasts across the globe. Your Microsoft solution awaits, and we're here to make it happen!
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- +44 (20) 3868 0630
- hello@uniq.software
- uniq.software
4.8
Excellent
7K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
John was very helpful in rectifying my…
John was very helpful in rectifying my issue with being unable to pay through credit card.
9 February 2024
Unprompted review
Reply from UNIQ (by Always Software Ltd)
Thank you for sharing your experience! We're glad to hear that the process of acquiring our software was straightforward and that you're already working at full capacity with your new license. If you need any further assistance or have any queries, please don't hesitate to contact us. We're here to help with whatever you need.
good experience
24 January 2024
Reply from UNIQ (by Always Software Ltd)
Thank you for sharing your experience! We're glad to hear that the process of acquiring our software was straightforward and that you're already working at full capacity with your new license. If you need any further assistance or have any queries, please don't hesitate to contact us. We're here to help with whatever you need.
Sorted out my login problem👍
Great help from Richard V a simple mistake I made trying to log on with my email instead of username all sorted out very professionally done and great customer service Thank You
6 February 2024
Unprompted review
Reply from UNIQ (by Always Software Ltd)
Thank you for sharing your experience! We're glad to hear that the process of acquiring our software was straightforward and that you're already working at full capacity with your new license. If you need any further assistance or have any queries, please don't hesitate to contact us. We're here to help with whatever you need.
Just placed order #9
Just placed order #9. I've been a customer of Uniq since 2019 and continue to be impressed by their pricing and service.
5 February 2024
Unprompted review
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate you sharing your positive experience with us. We are pleased to hear that you found the purchasing process straightforward and received excellent support from our technical assistance team.
We continually strive to provide our customers with a seamless shopping experience and exceptional technical support service. Your satisfaction is our priority, and feedback like yours motivates us to continue improving and maintaining the high standards that define us.
If you ever have further questions or require additional assistance, please feel free to reach out to us. We are here to help.
We appreciate the trust you've placed in us and look forward to being your choice in the future.
Was cheap and fast
23 January 2024
Reply from UNIQ (by Always Software Ltd)
Your satisfaction is our utmost priority, and we are pleased to learn that our pricing policies have met your approval. We will continue working diligently to uphold high standards and provide you with the best possible experience.
We appreciate the trust you have placed in us and look forward to remaining your preferred choice for licensing needs in the future.
Reply from UNIQ (by Always Software Ltd)
Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you encountered no issues during the installation of both licenses.
Our team is committed to providing a seamless and hassle-free experience for our users, and it's gratifying to know that we were able to meet your expectations in this regard. If you ever have further questions or need assistance, please don't hesitate to reach out to our support team. We are here to help.
quick and helpful support
25 January 2024
Unprompted review
Reply from UNIQ (by Always Software Ltd)
Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you encountered no issues during the installation of both licenses.
Our team is committed to providing a seamless and hassle-free experience for our users, and it's gratifying to know that we were able to meet your expectations in this regard. If you ever have further questions or need assistance, please don't hesitate to reach out to our support team. We are here to help.
Reply from UNIQ (by Always Software Ltd)
Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you encountered no issues during the installation of both licenses.
Our team is committed to providing a seamless and hassle-free experience for our users, and it's gratifying to know that we were able to meet your expectations in this regard. If you ever have further questions or need assistance, please don't hesitate to reach out to our support team. We are here to help.
It took 3 days to deliver the new…
It took 3 days to deliver the new password.
The advisor on chat was fast in his response.
3 January 2024
Reply from UNIQ (by Always Software Ltd)
Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that our chat advisor responded promptly. We apologize for any inconvenience caused by the delay in delivering the new password. We understand the importance of timely service and are committed to improving our processes to ensure a more efficient experience for our customers.
If you have any further concerns or require additional assistance, please feel free to reach out. We value your input and strive to enhance our services based on customer feedback.
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate your positive feedback and are pleased to learn that you were satisfied with our assistance. We strive consistently to provide efficient and reliable service to our customers. Your trust is essential to us, and we are delighted to know that we have met your expectations.
We remain at your disposal for any further inquiries or assistance you may require. We value your trust in us and look forward to continuing to be of help in the future.
I am satisfied with the service
16 December 2023
Unprompted review
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate your positive feedback and are pleased to learn that you were satisfied with our assistance. We strive consistently to provide efficient and reliable service to our customers. Your trust is essential to us, and we are delighted to know that we have met your expectations.
We remain at your disposal for any further inquiries or assistance you may require. We value your trust in us and look forward to continuing to be of help in the future.
Very prompt reply to questions late on…
Very prompt reply to questions late on a Sunday evening. Courteous, friendly and helpful. I understand some folks have had some confusion on where / how to enter a licence key (I haven't had any trouble myself) but I'm sure they would be helpful with things like this.
8 January 2024
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate your positive feedback and are pleased to learn that you were satisfied with our assistance. We strive consistently to provide efficient and reliable service to our customers. Your trust is essential to us, and we are delighted to know that we have met your expectations.
We remain at your disposal for any further inquiries or assistance you may require. We value your trust in us and look forward to continuing to be of help in the future.
Excellent service
30 December 2023
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate you taking the time to share your experience with us on Trustpilot. We are pleased to hear that you had a positive experience with our products and customer service.
We continuously strive to provide prompt and efficient service, as well as offer products of the highest quality to our customers. Your positive feedback is invaluable and motivates us to continue improving to meet your expectations.
We are grateful for your trust in us and look forward to remaining your choice in the future. If there is anything else we can assist you with, please feel free to reach out to our customer service team.
We appreciate your support and hope to have the opportunity to serve you again in the future.
customer service
My experience is better every day. Today I had problems reflecting my office password that I had just purchased. They could easily help me solve the problem. Kevin was very kind and quick to solve it.
13 January 2024
Unprompted review
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate you taking the time to share your experience with us on Trustpilot. We are pleased to hear that you had a positive experience with our products and customer service.
We continuously strive to provide prompt and efficient service, as well as offer products of the highest quality to our customers. Your positive feedback is invaluable and motivates us to continue improving to meet your expectations.
We are grateful for your trust in us and look forward to remaining your choice in the future. If there is anything else we can assist you with, please feel free to reach out to our customer service team.
We appreciate your support and hope to have the opportunity to serve you again in the future.
Good service and easy to activate the licence
Good price, good Service, easy to download, easy to activate the licence.
12 December 2023
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate you taking the time to share your experience with us on Trustpilot. We are pleased to hear that you had a positive experience with our products and customer service.
We continuously strive to provide prompt and efficient service, as well as offer products of the highest quality to our customers. Your positive feedback is invaluable and motivates us to continue improving to meet your expectations.
We are grateful for your trust in us and look forward to remaining your choice in the future. If there is anything else we can assist you with, please feel free to reach out to our customer service team.
We appreciate your support and hope to have the opportunity to serve you again in the future.
Great interaction with UNIQ in…
Great interaction with UNIQ in purchasing the product. Never a had problem with the items i purchase. i would recommend UNIQ to many of my co-workers.
27 December 2023
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate your time and effort in leaving your review on Trustpilot. Your feedback is highly valuable to us, and we are delighted to learn that you have had a positive experience with our services/products.
We continuously strive to provide the best quality and service to our customers, and your kind words serve as a testament to our commitment. If there is any specific area where we can improve or if you have any additional suggestions, we would be more than happy to receive them.
Thank you once again for choosing us and for taking the time to share your experience. We are here for any questions or assistance you may need in the future.
Best support ever
I had problems installing the software. The level of support I received to fix the problem was amazing. Even more so when you consider it was the holiday season. A very well done... Thank you.
31 December 2023
Reply from UNIQ (by Always Software Ltd)
We sincerely appreciate your comment about your experience with our service. We deeply regret the issues you encountered while installing the software, but we are pleased to know that our support team was able to provide you with a satisfactory solution.
We strive to offer exceptional customer service at all times, even during high-demand periods such as the holidays. I will relay your kind words to our team as they motivate and drive our ongoing commitment to excellence in support.
Thank you once again for your feedback and for trusting us. If you need further assistance or have any other inquiries, please do not hesitate to contact us.
Reply from UNIQ (by Always Software Ltd)
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our website easy to use! Providing a seamless and user-friendly experience is something we prioritize, and we're delighted it reflected in your experience.
We appreciate your support and hope to continue exceeding your expectations. If you ever have suggestions for further improvements or need assistance, please don't hesitate to reach out.
Reply from UNIQ (by Always Software Ltd)
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our website easy to use! Providing a seamless and user-friendly experience is something we prioritize, and we're delighted it reflected in your experience.
We appreciate your support and hope to continue exceeding your expectations. If you ever have suggestions for further improvements or need assistance, please don't hesitate to reach out.
Office 2016 license reactivation
David spent almost an hour giving me instructions on how to reactivate my Office 2016. I really appreciate his patience and kindness to a software system ignoramus like me. Excellent client service
5 January 2024
Unprompted review
Reply from UNIQ (by Always Software Ltd)
Thank you for sharing your experience with us. We're delighted to hear that our team member was able to assist you with reactivating your Office 2016. Providing patient and helpful guidance is a priority for us, and we're thrilled that it made a positive impact on your experience.
We greatly value your kind words about our client service. Should you have any further queries or need assistance in the future, please don't hesitate to contact us. We're here to help.
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