UNIQ (by Always Software Ltd) Reviews 7,403

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've made many purchases on this site over the years of both Windows and Office products and have never had any issues with their licenses. I come back here for every new PC I build. Links to down... See more

Company replied

Rated 5 out of 5 stars

I do businness with Uniq since years and it's always been an awesome service and 100% working products. Customer service is top-notch and it's very to get this quality somewhere else these days. Thank... See more

Company replied

Rated 5 out of 5 stars

The two customer service representatives that helped me (Kevin and John), are very patient, kind and extremely helpful. They helped ironed-out all our concerns regarding the product. They are also qui... See more

Company replied

Rated 5 out of 5 stars

I always purchase my Windows versions from these guy, and have never had a problem. Always get the keys and downloads right after the payments go through, which are always right away. They were ou... See more

Company replied

Company details

  1. #19 of 131 best companies in Software company

Written by the company

Welcome to Uniq (UNIQ is a trading name used by Always Software Ltd), your trusted gateway to all things Microsoft! Our website is dedicated to providing genuine Microsoft licences at prices that will leave you smiling. With an array of products ready for immediate download, your favourite software is literally a click away. Worried about compatibility or need assistance with installation? Fear not, our multilingual technical support team is on hand 24/7, ready to assist you every step of the way. Whether you need help in English, Spanish, French or any other language, you'll always find a friendly hand ready to assist. At UNIQ (Always Software), we believe in quality, accessibility, and customer satisfaction. We take pride in offering legitimate licences at unparalleled prices, with a hassle-free purchasing process and a customer experience that exceeds all expectations. Don't delay, explore our offers today and discover why we are the preferred choice for tech enthusiasts across the globe. Your Microsoft solution awaits, and we're here to make it happen!


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cuidado con el soporte que brinda Unique Software es pésimo y se lavan las manos

Deseo dejar esta reseña para que otro comprador no sufra las misma experiencias negativas que tuve yo.
He adquirido en varias oportunidades paquetes de 10 licencias de Office 2019, no las activo todas en el momento, a medida que voy necesitando las activo, pueden pasar algunos meses entre la compra y las activaciones.
Las licencia que activo inmediatamente no tengo problema, pero las que dejo para mas adelante dan el error "Producto no valido" y no puedo utilizarlas mas.
Al hacer el reclamo el soporte me realiza varias preguntas y termina diciéndome en todos los casos que lamentablemente no pueden ayudarme por haber pasado el mes de garantía.
Tengo mis serias dudas de la procedencia de estas licencias, pero eso lo dejo librado a la imaginación de cada usuario.
Tengan cuidado "no todo lo que brilla es oro"

I want to leave this review so that another buyer does not go through the same negative experiences I had.
I have purchased packages of 10 Office 2019 licenses on several occasions. I don't activate all of them immediately; I activate them as needed, and there can be several months between the purchase and the activations.
The licenses I activate immediately pose no problem, but those I leave for later display the error "Product not valid," and I cannot use them anymore. When I file a complaint, the support team asks me several questions and ends up telling me in all cases that, unfortunately, they cannot assist me because the warranty period has passed.
I have serious doubts about the origin of these licenses, but I leave that to the imagination of each user.
Be careful, "not everything that glitters is gold."

28 December 2023
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Lamentamos profundamente las dificultades que has experimentado con nuestras licencias de Office 2019. Apreciamos tu tiempo al compartir tus preocupaciones, y entendemos la frustración que puede surgir al encontrarse con problemas de activación.

Es importante para nosotros investigar a fondo estos casos para garantizar la calidad y autenticidad de nuestras licencias. Lamentamos cualquier inconveniente que esto haya causado. En cuanto al plazo de garantía, comprendemos tu decepción y, aunque no podamos brindar asistencia después de este período, valoramos tus comentarios y buscaremos mejorar nuestros procesos internos para evitar situaciones similares en el futuro.

Queremos asegurarte que la legitimidad de nuestras licencias es una prioridad, y nos tomamos muy en serio cualquier duda sobre su procedencia. Agradeceríamos la oportunidad de abordar esta situación más a fondo contigo. Por favor, contáctanos directamente para que podamos investigar y resolver este problema de manera adecuada.

Lamentamos sinceramente cualquier malestar causado y agradecemos tu paciencia y comprensión.

Rated 5 out of 5 stars

excellent service

excellent service

I'm happy with my new license

28 December 2023
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Reply from UNIQ (by Always Software Ltd)

Thank you for taking the time to share your experience with us. We are thrilled to hear that you are satisfied with our service and your new license. Providing excellent service is our top priority, and we're delighted that it has met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is paramount to us, and we're here to help.

Rated 5 out of 5 stars

Excellent Customer Service

This company offers exceptional service, the best that I've experienced so far! I've purchased Windows 10 Education, Windows Vista Ultimate, and Office 2021. I have never been more satisfied with any products than I have been with those purchases.

I highly recommend UniqSoftware to anyone looking for genuine product keys.

26 December 2023
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Reply from UNIQ (by Always Software Ltd)

We greatly appreciate your words! We're delighted to have been able to provide you with significant support. We always strive to offer the best assistance possible, and it's wonderful to know that we've managed to make a difference for you. Thank you for trusting us and for your review!

Rated 5 out of 5 stars

John was very attentive and always…

John was very attentive and always willing to help. Highly recommended.

2 January 2024
Unprompted review
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Reply from UNIQ (by Always Software Ltd)

Hello! We greatly appreciate your feedback. Our goal is to provide the best possible experience. If any issue arises in the future, please don't hesitate to contact us. We value your trust in us and hope to continue offering you exceptional service. Thank you for your support!

Rated 5 out of 5 stars

Good job!

Good job!

It was nice and easy the way you let me adquire software I'd been lookin' for.

You're the best around! Never change, please!

18 December 2023
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Reply from UNIQ (by Always Software Ltd)

Hello! We greatly appreciate your feedback. Our aim is to provide the best possible experience, and we're pleased to hear that we were able to resolve the situation satisfactorily. If any other issue arises in the future, please don't hesitate to contact us. We value your trust in us and look forward to continuing to provide you with exceptional service. Thank you for your support!





Rated 5 out of 5 stars
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Hello! We greatly appreciate your feedback. Our aim is to provide the best possible experience, and we're pleased to hear that we were able to resolve the situation satisfactorily. If any other issue arises in the future, please don't hesitate to contact us. We value your trust in us and look forward to continuing to provide you with exceptional service. Thank you for your support!





Rated 5 out of 5 stars

State of the art corporation

I do businness with Uniq since years and it's always been an awesome service and 100% working products. Customer service is top-notch and it's very to get this quality somewhere else these days. Thanks a lot to Kevin who solved a billing issue within 15 minutes and no worries! Wonderful!!!

24 December 2023
Unprompted review
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you ever so much for taking the time to share your experience with us on Trustpilot. We're thrilled to learn that our commitment to delivering authentic products and reliable service resonated with you. Your trust in us is invaluable and fuels our determination to maintain the highest standards of quality in everything we do.

We'll always be here to meet your needs and hope to continue being your trusted choice in the future.

Rated 5 out of 5 stars

Perfect

Excellent software and customer service

13 December 2023
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Reply from UNIQ (by Always Software Ltd)

Thank you for sharing your experience! We're glad to hear that the software acquisition process was straightforward, and you're already working at full capacity with your new license. If you need any further assistance or have any questions, feel free to reach out. We're here to help with anything you need.

Rated 5 out of 5 stars

Reasonable prices and very prepared…

Reasonables prices and very helpful staff

10 December 2023
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you for sharing your experience! We're glad to hear that the software acquisition process was straightforward, and you're already working at full capacity with your new license. If you need any further assistance or have any questions, feel free to reach out. We're here to help with anything you need.

Rated 5 out of 5 stars

Quick and Easy

2 December 2023
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Reply from UNIQ (by Always Software Ltd)

Thank you very much for your review. We're thrilled to hear that you noticed our speed and efficiency in service. We're committed to maintaining that standard to consistently provide you with the best experience. Thank you for your trust and support!

Rated 5 out of 5 stars
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you very much for taking the time to leave us your feedback. We sincerely appreciate your choice of our services. If there's anything we can assist you with or improve upon, please don't hesitate to contact us. Thanks again for your trust in us!

Rated 5 out of 5 stars

It was great

14 December 2023
Unprompted review
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you very much for taking the time to leave us your feedback. We sincerely appreciate your choice of our services. If there's anything we can assist you with or improve upon, please don't hesitate to contact us. Thanks again for your trust in us!

Rated 5 out of 5 stars

Fast accurate no-problems service

12 December 2023
Unprompted review
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you for your positive review! We're delighted to hear that you received excellent service while installing our software at an affordable price. We always strive to provide quality assistance.

Rated 5 out of 5 stars

Kevin assited me in my problem I had…

Kevin assited me in my problem I had installing office 2016, I received a profesional help , very fast and acurrate. Problem solved in a couple of minutes.

10 December 2023
Unprompted review
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you for sharing your experience with us. We're delighted to know that you enjoyed our friendly and prompt attention. We strive to provide quality service and satisfaction to each of our customers, and it's gratifying to learn that we met your expectations.

Rated 5 out of 5 stars

David was most charming and helpful!

9 December 2023
Unprompted review
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

We sincerely appreciate your trust in us and hope to continue providing you with the same quality in the future. If you need anything else, feel free to contact us.

Rated 5 out of 5 stars

Excellence service

Excellence service
Softwares are not expensive and I got an excellence service by chat to help me for the installation.

1 December 2023
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you for your kind words! We're thrilled to hear that you found our service excellent and that our software prices met your expectations. Providing exceptional service, especially during installations, is something we strive for.

If you ever need further assistance or have any questions in the future, feel free to reach out. We're here to help!

Rated 1 out of 5 stars

No guarantee "life time" license

When one "life time" license is not working because you had to reinstall the program they refuse to answer for it, is the same program, same license but not working, in top of that some of them ask you to give them a 5 stars review in order to "try" to help you with your problem... Not buying here anymore

1 December 2023
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

We're truly sorry to hear about your experience. We understand the frustration of encountering issues with a "lifetime" license upon program reinstallation. That's definitely not the standard we aim for in terms of customer support.

We take your feedback seriously and assure you that our team is committed to resolving issues promptly and efficiently. Asking for a 5-star review in exchange for assistance is not our practice, and we apologize if this was conveyed to you. We value genuine feedback, whether positive or negative, as it helps us improve.

Rated 5 out of 5 stars

Excelent service of Robert

Excelent service of Robert, thank you by your support.

7 December 2023
Unprompted review
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you for your kind words! We're thrilled to hear that you found our service excellent and that our software prices met your expectations. Providing exceptional service, especially during installations, is something we strive for.

If you ever need further assistance or have any questions in the future, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Richard V

Richard V, un agente genial. en dos minutos todo arreglado. Educado, fiable y resolutivo...

7 December 2023
Unprompted review
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Reply from UNIQ (by Always Software Ltd)

¡Hola! Agradecemos enormemente tu reseña y tus amables palabras sobre nuestro servicio. Nos llena de alegría saber que has tenido una experiencia excelente con nosotros. Si hay algo más en lo que podamos ayudarte o mejorar, no dudes en hacérnoslo saber. ¡Gracias por tu confianza y apoyo!

Rated 5 out of 5 stars

good service

good service, good product, I buy on 2018 and still work 2023

22 November 2023
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Hello! We greatly appreciate your review and your kind words about our service. We're thrilled to know that you've had an excellent experience with us. If there's anything else we can assist you with or improve upon, please don't hesitate to let us know. Thank you for your trust and support!

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