I received very good service today, with the agent, Storm, at customers service. It was quick response and understanding to my problem. It was solved in a satisfying way. Thank you
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I got answer the day after, and a nice mail with answer. I even got his name (Victor H.), with a message to write it in my new order so that my boy could get a nice surprise together with the new shoe... See more
Happy to report that Unisport replaced my purchase, which was broken in the post, within a week.......no hassle and without any further costs. :-)
Far under 24h after i sent my reclamation, i’ve already gotten an answer and the help i needed. Very fast and easy help i received from Storm. Great service!
Company details
Written by the company
Unisport har eksistert siden 1995 og er i dag Skandinavias største fotballbutikk på nett. Unisportstore.no ble lansert i 2012, da vi opplevde en stor etterspørsel fra norske forbrukere. I dag finner du alt av det nyeste og de mest populære fotballskoene, fotballdrakter og fotballutstyret fra utallige merker. Det store utvalget av alt innen fotballverdenen gjør at du stort sett alltid vil finne det du er ute etter, og ofte litt til. Hvis du registrerer deg til å få nyhetsbrevene våre, så er du blant de første til å få beskjed når det skjer noe spennende innenfor fotballverdenen, i tillegg til å få spesielle tilbud og rabatter i innboksen din.
Contact info
Bådehavnsgade 38, 2450, København SV, Denmark
- support@unisportstore.no
- unisportstore.no
4.5
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
15 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
It all went like it should
20 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Great gym shoes for a very comfortable…
Great gym shoes for a very comfortable price!
22 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Quick and great service
22 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Fair resolution after a complicated warranty case
Experienced a warranty claim that was initially complicated, but which was ultimately resolved after a new review by Unisport, where the claim was approved and the full amount was refunded.
Customer service agent Albert was constructive and solution-oriented throughout the process.
In the end, a fair and satisfactory resolution to a challenging case.
21 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 4-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
The showes looks very nice but it was…
The showes looks very nice but it was to small for me size
15 May 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We’re happy to hear that you like the shoes, but sorry that the size was too small for you.
You are of course welcome to contact our customer service if you need help with an exchange or return.
Kind regards,
Unisport
I got the package in less than four…
I got the package in less than four days! And my shoes feels so good. Recommended!
15 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Product faults with no warranty
I ordered top model of Adidas football shoes. After one practice the leather started to peel off. I contacted the costumer support and the denied my request for any form of complains. There was clearly a production fault and I got no compensation.
15 May 2026
Unprompted review
Reply from Unisportstore.no
Hei,
Takk for din anmeldelse.
Det er vi lei for å høre.
Vi kan dessverre ikke finne ordren din ut fra informasjonen du har skrevet her, så vi ber deg kontakte vår kundeservice med ordrenummer, slik at vi kan se nærmere på saken og hjelpe deg videre.
Med vennlig hilsen
Unisport
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Superb service
Superb service! Had an issue with a football jersey bought 8-9 months ago. Quick response and full refund, no silly questions asked.
Will definitely use Unisport for future purchases.
11 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Bought a pair of football boots and…
Bought a pair of football boots and sent in a complaint. Got a quick response and my money back, thanks to Leon at Unisport.
13 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Very disappointing experience overall.
Very disappointing experience overall.
I originally ordered 2 women’s World Cup jerseys, but then received an email saying they were sold out and that my order had been cancelled. The email did not specify that only one of the women’s jerseys was unavailable, so I assumed the entire order was cancelled.
Because of this, I placed a new order for 2 men’s jerseys instead. However, one women’s jersey still arrived anyway, which created unnecessary confusion due to the unclear communication.
I then ordered another women’s jersey and a children’s jersey. Unfortunately, both of these arrived stretched and misshapen around the printed logo area. The fabric is visibly pulled out of shape because of the print quality, especially considering these are expensive official products.
The ordering process, communication, and product quality have all been far below expectations. Customer service says that personally they agree that the shirt is deformed, but they are not willing to due anything about it.
Oppdatering: Tatt kontakt med kundeservice for andre gang som anbefalt i kommentar fra Unisport. De nekter fremdeles for at det er noe galt med produktet. Dårlig kundeservice.
7 May 2026
Unprompted review
Reply from Unisportstore.no
Hei,
Takk for din anmeldelse.
Det er vi lei for å høre.
Vi kan dessverre ikke finne ordren din ut fra informasjonen du har skrevet her, så vi ber deg kontakte vår kundeservice med ordrenummer, slik at vi kan se nærmere på saken og hjelpe deg videre.
Med vennlig hilsen
Unisport
Very good
Very good, efficient and service minded. We received a football kit that had a small error, but Unisportstore very quickly replied and solved that problem in the absolute best way.
I will for sure buy our new Norway World Cup kit in that store. Absolutely to recommend.
6 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
I think it’s important for people to know that the company provides efficient support and makes the reclamation process smooth and stress-free.
My made experience great was how fast and easy the entire process was. The customer service team responded quickly, handled my case professionally, and kept the communication simple and clear throughout. I also appreciated that Unisport treated the complaint fairly and resolved it without unnecessary delays. It gave me confidence that they care about their customers and stand behind the products they sell.
6 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei,
Takk for din anmeldelse.
Det er vi lei for å høre.
Vi kan dessverre ikke finne ordren din ut fra informasjonen du har skrevet her, så vi ber deg kontakte vår kundeservice med ordrenummer, slik at vi kan se nærmere på saken og hjelpe deg videre.
Med vennlig hilsen
Unisport
A bit frustrated that the shoes I…
A bit frustrated that the shoes I ordered was way to big. Ordered the same shoe I had from before and in the same dice, but these are a Lot bigger. Can't return it since I put them on and used them outside. Will not order again.
6 May 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We’re sorry to hear about your experience with the sizing of your shoes.
We understand your frustration, especially when the same model can feel different in fit. We will take your feedback into account in our work with size information and product descriptions.
Kind regards,
Unisport
Delivery came quickly and promptly but…
Delivery came quickly and promptly but the only problem I had was the pakkeboks was too far when there was a Posten pakkeboks really close to me. No idea why the only option was the one far from me and not the one closer to me
5 May 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review and feedback.
We’re happy to hear that the delivery was fast, but sorry that the pickup location was not convenient for you. The choice of parcel locker depends on available delivery options in the area at the time of shipment, but we understand your frustration.
We will take your feedback into account in our ongoing work to improve delivery options and flexibility.
Kind regards,
Unisport
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