I received very good service today, with the agent, Storm, at customers service. It was quick response and understanding to my problem. It was solved in a satisfying way. Thank you
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I got answer the day after, and a nice mail with answer. I even got his name (Victor H.), with a message to write it in my new order so that my boy could get a nice surprise together with the new shoe... See more
Happy to report that Unisport replaced my purchase, which was broken in the post, within a week.......no hassle and without any further costs. :-)
Far under 24h after i sent my reclamation, i’ve already gotten an answer and the help i needed. Very fast and easy help i received from Storm. Great service!
Company details
Written by the company
Unisport har eksistert siden 1995 og er i dag Skandinavias største fotballbutikk på nett. Unisportstore.no ble lansert i 2012, da vi opplevde en stor etterspørsel fra norske forbrukere. I dag finner du alt av det nyeste og de mest populære fotballskoene, fotballdrakter og fotballutstyret fra utallige merker. Det store utvalget av alt innen fotballverdenen gjør at du stort sett alltid vil finne det du er ute etter, og ofte litt til. Hvis du registrerer deg til å få nyhetsbrevene våre, så er du blant de første til å få beskjed når det skjer noe spennende innenfor fotballverdenen, i tillegg til å få spesielle tilbud og rabatter i innboksen din.
Contact info
Bådehavnsgade 38, 2450, København SV, Denmark
- support@unisportstore.no
- unisportstore.no
4.5
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Away Shirt Norway WC 2026
The shirt was to big. Hard to find the chart where to see jersey size. Had to send the jersey in return.
30 April 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We’re sorry to hear that the size did not fit as expected and that the size chart was difficult to find.
We will take your feedback into account regarding our product information and improvements to our size guides to make it easier for customers in the future.
Kind regards,
Unisport
Same manufacturer - vastly different sizes
Really dissapointing, a 3XL Bodø/Glimt home kit and winter jacket from Puma fits me just fine, but the rain jacket i had no chance in hell with. Why is it like this? Really dissapointing because i needed and wanted a Glimt rain jacket
4 May 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We’re sorry to hear about your experience with sizing.
We understand your frustration, as fit can vary between different products even from the same manufacturer. We will take your feedback into account in our ongoing work with product information and size guidance.
Kind regards,
Unisport
Easy and quick shopping.
29 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
You guys used very much time to send…
You guys used very much time to send the package, because it said that it would take about 2-4 days, but I got it like 9 days after.
30 April 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We’re sorry to hear that the delivery took longer than expected.
There was an issue with the first shipping label, and the package was returned to us, after which we immediately resent it.
We will take your feedback into account regarding our delivery process.
Kind regards,
Unisport
Sent an email about a refund for a pair…
Sent an email about a refund for a pair of football shoes that had split in the front. I got a quick reply and good help along the way. It only took one day from when I sent the mail to the money was refunded. Thank you Rasmus for good service.
1 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Very good quality and fast delivery
Very good quality and fast delivery
28 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Great service
Great service
Super duper clothes.
Arms an size 152 base layer a bit short, but we keep…
22 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good communication between ordering and…
Good communication between ordering and delivery. Quick delivery, within 4 days.
17 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
I did get help very quick
I did get help very quick. Marie helped me. Unisport is the best place to buy shoes👍🏼⚽️
20 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Late delivery
Satisfied with the most, but the time from the order was confirmed until the order was packed and sent was way too long
16 April 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We’re sorry for the longer than expected delivery time and appreciate your feedback.
Kind regards,
Unisport
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good customer service
Good customer service, responded quickly and was very helpful.
15 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Got it after 2 days and it was perfect
Got it after 2 days and it was perfect
4 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Refund
Rasmus was very helpful with my refund of shoes that didnt meet its criteria
10 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
The custom text on my shirt was wrong…
The custom text on my shirt was wrong and not made as per the order!
10 April 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We’re sorry to hear about the issue with the custom printing.
We have followed up on your case directly and will assist you further from there.
Kind regards,
Unisport
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Fast delivery
Fast delivery, good quality products for reasonable prices👍
7 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
I loved the service with fast delivery…
I loved the service with fast delivery and good service
10 April 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
It was a personalised birtdaygift for my fiance
I ordered a lot from your website for my fiance birthday and the most important was the real madrid jersey with the personalised print of his favourite players. He didn't know how much or what else i was ordering, but, he told me this was the most important and gave me specific description of what he wanted on the jersey. When I put in my order I choose the personalised option and purchased two jerseys with personalised name, numbers and tags, and a lot else.
First I got an email that the tags where out of stocks, fair enough. I asked to continue with the order without them and get a refund for the tags.
Next I got an email that the personalised name and number where out if stock on both and if I wanted to be refunded the jerseys. I asked when it would be back in stock and got no specific answer, just that it would take a while. I asked if the order could be changed to one shirt instead of two so he could at least have one jersey and I could order some with personalised letters later, but after that the order was sent and there where no more communication.
So yesterday I got the order and I'm sad that he will be very disappointed as he is very much looking forward to his birthday to get his two "personalised" jerseys that is all white on the back. And I know that he will say it's fine, cause he is very kind. But deep down he will be disappointed.
The shipping was fast after the order finally was sent. Tracking ok. And the refund came in at an appropriate timeframe.
So overall experience was ok÷. Very disappointed with the personalised jersey, but the rest was fine.
And some criticism: don't have the option to personalise the jersey if you in reality can't. Or at least have some "warning" or expected wait time for prints if they're out of stock.
23 March 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review. We are very sorry to hear about your experience, especially as this was a personalised birthday gift.
We apologise for the situation and the disappointment caused. We will take this further internally with the relevant teams responsible for stock availability and printing inventory, to ensure this is looked into properly.
Kind regards,
Unisport
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