United Vehicle Leasing Reviews 

100
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brad was great at sorting a deal for me and was very efficient at keeping me updated all the way through. After a poor experience with a different operator I was a little skeptical but they really did... See more

Rated 5 out of 5 stars

I carried out a fair amount of research into various companies and was very glad that United Vehicle had the vehicle was after and with a shorter delivery date. I dealt with Brad mainly who's enthusia... See more

Rated 5 out of 5 stars

Requested a quote from United Vehicle Leasing and Brad Darby contacted me straight away and managed to find me a car & deliver it within a months time!! Very speedy services with competitors stating O... See more

Company replied

Rated 5 out of 5 stars

I have nothing but praise for Smart Leasing Solutions. I have been dealing with Brad Darby for years now and have leased both cars and vans. I wouldn't even consider going elsewhere for a car/van de... See more

Company replied

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Vehicle Contract Hire and Leasing


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4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

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(100)

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Rated 5 out of 5 stars

Excellent Customer Service

This is the second time I have used United ( formerly Smart) on both occasions they have provided me with the vehicle of my choice with the best price available. Brad Derby dealt with my latest lease and he kept me updated throughout and saw the deal through being very efficient and professional in every aspect. I have no hesitation in recommending United for your next lease and I will certainly be using them again in a couple of years

2 December 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good afternoon Stuart, thank you very much for your review. We strive at being the best at what we do, it makes me proud to see that Brad was able to assist you with your second lease. I hope the team continues to support your leasing needs in the future, if you have any questions regarding your contract, do not hesitate to contact us. Thanks, Phil.

Rated 5 out of 5 stars

Outstanding service by Brad Darby from…

Outstanding service by Brad Darby from United Vehicle leasing. He was very professional, informative, genuine, and down to earth, from Start to Finish. Nothing was too much trouble. I now have my brand new all electric Mercedes, and received it earlier than expected, and I am delighted! If you are looking to lease a car for a very good price, you have come to the right place.

24 November 2020
Unprompted review
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Reply from United Vehicle Leasing

Good morning Mrs Patel, thank you for your review. I am very happy to hear that Brad was able to source you a brand new electric Mercedes-Benz, I hope you enjoy the new car! Thanks, Phil.

Rated 5 out of 5 stars

3 Cars and counting

Really good service, have had 3 vehicles from them to date. Emails responded to out of hours by Andrew, and have more than matched a deal on my current Grandland X Hybrid4

19 November 2020
Unprompted review
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Reply from United Vehicle Leasing

Good morning Russell, thank you for your review. I am very glad to hear that Andrew was able to help you with your third vehicle. It's always great to hear about the positive experience you continue to have with our team! Thanks, Phil.

Rated 5 out of 5 stars

Excellent from United Veh Leasing

Excellent service from United Vehicle Leasing who provided me the car I wanted at the best price available (& I did shop around). Brad Darby in particular was very informative and personable. He kept me fully updated throughout the process and even a nice courtesy call after delivery to make sure I was happy. ⭐️⭐️⭐️⭐️⭐️

19 November 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Kev, thank you for your review. I am glad to hear that Brad was able to assist you and I hope our team continues to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

***** Five Star Service *****

Amazing service. Andi was absolutely brilliant. So so helpful, and sorted out all the problems with the car company..including them sending the wrong colour car! Andi fixed it all. I can’t recommend him and the rest of the team enough! Thanks so much xx

14 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service - really helpful and provided all the information without delay - definitely recommend them !

12 November 2020
Unprompted review
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Reply from United Vehicle Leasing

Hi Am, thank you very much for your review. I am glad to hear that our team was able to assist you and I hope we continue to do so in the future. Enjoy your new Volvo! Thanks, Phil.

Rated 5 out of 5 stars

Effiicient and friendly service with…

Effiicient and friendly service with good advice from Brad to achieve a good deal. Very happy with the service and the car so have no heisitation in recommending UVL and Brad. Thanks.

6 November 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Dan, thank you for your review! I am glad to hear that Brad was able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, helpful from start to finish!
Kept me updated throughout the process of leasing my car. Andrew is always so helpful and replies straight away with any queries I had.
Also, the delivery was easy and I can’t remember the name of the delivery driver who brought my car but he was so friendly, helpful and a throughly lovely man.
A great experience with this company and I love my new car!

6 November 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Catherine, thank you very much for your review! I am happy to hear that Andrew was able to assist you and I hope we continue to do so in the future. Enjoy the new car, you know where we are if you have any questions. Thanks, Phil.

Rated 5 out of 5 stars

It was all so wonderfully simple...

It was all so wonderfully simple. Easy to use website with a huge range of vehicles, transparent pricing, great customer service from Brad and quick/easy delivery.

30 October 2020
Unprompted review
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Reply from United Vehicle Leasing

Good afternoon Patrick, thank you for your review. I am very glad to hear that Brad was able to assist you with your lease! If you require anything throughout your contract, do not hesitate to contact us. Thanks, Phil.

Rated 5 out of 5 stars

Fantastic communication and friendly…

Fantastic communication and friendly people. A great company to work with. Would give 6 stars if possible.

23 October 2020
Unprompted review
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Reply from United Vehicle Leasing

Hi Keir, thank you for your review. It really does go a long way for a relatively young business like ours! If you need anything from our team you know where we are. Thanks, Phil.

Rated 5 out of 5 stars

Dave was brilliant

From start to finish dave was excellent, was able to answer question very promptly.any thing I needed to know dave got me the answers, his attention to detail regarding the customers in my opinion is world class and will be using and recommending him in the future,

5 October 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Tom, thank you very much for your review. I am pleased to hear that Dave was able to assist you and help you find your perfect lease. If you have any questions throughout your lease, don't hesitate to contact us! Thanks, Phil.

Rated 5 out of 5 stars

Excellent service and attention

I found the process very straightforward from start to finish and Brad was always keen to provide a good experience. Things could not have gone smoother - thanks very much.

1 October 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Julian, thank you very much for your review. I am glad that Brad was able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

Highly recommended

I dealt with Brad and Lydia from Smart Leasing who were very professional in everything they did for me regarding the purchase of my new car.
There was no pressure selling and any questions I had were answered promptly.
I highly recommend them for their professionalism in a crowded marketplace, which truly set them apart from the masses.

25 September 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Geoffrey, thank you very much for your review. I am glad that the team was able to assist you! We look forward to hearing from you in the future. Thanks, Phil

Rated 5 out of 5 stars

Brad provided excellent client service…

Brad provided excellent client service from start to finish- a personable and genuinely friendly manner combined with a professional, enjoyable and commercially beneficial client experience. I was also impressed by the attention to detail and the personal ownership of managing the process of delivery of the vehicle. Not just helping me get value for money on the deal but also in appreciating that client service is still important. Highly recommended.

24 September 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Mike, thank you for your review. I am very grateful that our team had the opportunity to help you out. I am glad to hear that your experience was a positive one and that Brad was able to assist you. We rely heavily on word of mouth so thank you very much. If you have any questions regarding your lease, don't hesitate to contact us. Thanks, Phil.

Rated 5 out of 5 stars

Great customer service from Brad Darby

Great customer service from Brad Darby, kept in touch throughout with updates. More than happy to recommend Brad to family and friends looking for a lease with no fuss and really clear explanations. Car arrived as expected and appreciated the courtesy call from Brad checking everything was OK.

23 September 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good afternoon Steve, thank you for your review. I am glad to hear that Brad was able to assist you and I hope our team continues to do so in the future. We are very grateful for the oppotunity to help you out! Thanks, Phil.

Rated 5 out of 5 stars

Quick, easy process

Quick, easy process. Good updates on progress and always available when any questions needed answers.

17 September 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Andy, thank you for your review. I am glad that our team was able to assist you and I hope that we continue to do so in the future!

Rated 1 out of 5 stars

Smart Leasing Solutions or Manchester?

4 Directors of Smart Leasing Solutions Ltd started another company, Smart Leasing Solutions (Manchester) Ltd, in October 2019 and used the same mainline phone number. They entered into a contract with me to supply a car and charged me a fee in February 20. Three of their Directors resigned from Smart Leasing Solutions in May and since the company has not returned any enquiries of the car supposed to be supplied. On the same mainline number the Directors, including the one signed my contract, continue business in the new company, Smart Leasing Solutions (Manchester) Ltd, and claim I am not their customer.

9 September 2020
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Mr Tekin, I am really sorry to hear that you have had a bad experience with your other leasing broker. I understand the confusion you may have due to the similarity in company names, however we are a completely seperate entity to the other broker. If you are in the market for a new vehicle, our team will be more than happy to look into this for you. Unfortunately, we can't advise you on your issues with one of our competitors. Thanks, Phil.

Rated 5 out of 5 stars

Excellent service with a very personal…

Excellent service with a very personal touch. Assistance with my credit brokering was very welcome.

25 August 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Amr, thank you very much for your review. I am very glad our team was able to assist you and I hope we continue to do so in the future! Thanks, Phil.

Rated 5 out of 5 stars

Thanks to Brad at Smart leasing

Thanks to Brad at Smart leasing, he definitely goes that extra mile for customers.
First class service all the way.

24 August 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Steve, thank you very much for your review. I am happy to hear that Brad was able to assist you and I hope we continue to do so. Thanks, Phil.

Rated 5 out of 5 stars

Great service from Smart Leasing 😀

7 August 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Katie, thank you for your review. I am glad that our team was able to assist you and I hope we continue to do so in the future! Thanks, Phil.

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