Unity Insurance Services Reviews 579

Kirsten went above and beyond to help with our request for a combined policy for our Charity. Her knowledge and understanding were exceptional. She had a lot of patience and helped us tremendously. Thank you Kirsten.

Lindsey the member of staff made the execution simple and answered all my questions without hesitation. She phoned me back at agreed time and was very patient with me.

Great company to deal with.
Prompt reply by email.
Friendly customer services if need to phone.11/02/2025

Excellent customer care easy renewal and not a high a jump in cost as others

Easy to deal with efficient and looked at various requirements for our Insurance
Renewal info submitted early but was then followed up with emails, bit too regularly before renewal dates, all sorted and agreed renewal 2 weeks before due and payment will be made a week before
Good overall service

Very clear and concise advice from Bradley. Understands the issues and 'market'. Swift responses to questions. Competitive premium.

This is the second year we are using Unity and they have been an extremely helpful and knowledgeable and went through all our requirements for our camera club. Very glad we found this company, a pleasure to deal with them.

Helped our new organisation find competitive insurance to cover our needs.

Polite, positive action and clear guidance

Worked well with to help us support our Scout Group. Really focussed on making a difference.

Great customer service , made the job of sorting insurance a lot easier

The company was very helpful when we approached them for our insurance. All dealt with very quickly, agent very polite, suitable cover for what we needed.

Excellent service from the team to renew my Scout Hut Insurance. Thanks you to Natalie for her support.

Lucy was very patient with us as we instigated a comprehensive review of our insurance needs and added these perils to our policy.
Thanks to her fantastic customer service, we have better insurance cover.
9th Ash Scout Group

Great, personalised service - with just the right balance between formal process/governance and flexibility to find the right solution all round.

The process was extremely protracted and took a VERY long time just for the travel elements.
Things that we had in the policy last time we travelled have changed but only when we specifically questioned.
Still waiting on other information that was promised 2 weeks ago.
Still waiting (3 months later) for a separate equipment cover quotation again having had exactly the same thing 2 years ago and noone has even come back to me despite 4 follow up requests direct and indirect.

Great help to ensure that we had the right level of cover for our equipment. Service was fast, and the reminders are always useful. Thank you

Once again Unity, you have reminded us, scheduled us and satisfactorily full filled our Scout building/contents and PAME insurance for us.
Little fuss, little effort on our part and very helpful in the process.

Asked for a quote for a Scout ski trip. I asked some questions about what was covered, however agent could not answer them. I suggested they could refer to the insurance company, as it was obviously imperative we have the right level of cover. They declined to refer to insurer.

Very helpful and managed to get the Guide House insurance cheaper than the previous year