UniWigs Reviews 324

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the hair is soft, natural-looking, and well-made, often blending seamlessly with their own hair. Many appreciate the realistic appearance of the wigs and toppers, highlighting features like undetectable hairlines and comfortable caps. The customer service is frequently described as excellent, with people finding the support team helpful and responsive. However, some people were dissatisfied with the product quality, reporting issues like itchy wigs, detached wefts, or hair that became terrible after washing. Others experienced problems with color accuracy, finding that the received product did not match the advertised images or descriptions, and faced difficulties with returns due to customs fees or restocking charges.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the natural... See more

Quality

Customers consistently note positive experiences with quality, often praising the natural appearance and... See more

User experience

Consumers find the user experience to be positive, highlighting the natural look and comfortable wear of the... See more

Price

People report ambiguous experiences with price, with many customers expressing satisfaction, stating that the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing the team as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 4 pieces from Uniwigs, The hairline topper, The closed lace breeze, the closed lace airy elegance and the Leslie ponytail wig. All of these pieces are great and serve different purposes on my... See more

Rated 5 out of 5 stars

I had doubts initially because I have purchased so many wigs and toppers and I have encountered many issues. This Topper from UniWigs is well made, true human hair and probably the best topper I ever... See more

Rated 5 out of 5 stars

I’ve been really impressed with the Camille wig by UniWigs. It’s a soft blonde lob made with 100% Remy human hair, and it looks incredibly natural. The hairline is beautifully done with tiny knots,... See more

Rated 5 out of 5 stars

I have tried many pieces from Uniwigs and I am always incredibly pleased with the quality. The hair colors are consistent each time (ie. i have multiple pieces in “truffle brown” and they’re all ident... See more


Company details

  1. Headwear shop
  2. Hair product shop

Written by the company

UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

324 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Don't waste your time or money on UNiwigs!

I started my nightmare experience with Uniwigs in Sept when I ordered the Airy Elegance in Icy Blonde Melt. The first picture shows what they sent me. I think the "melt" is horrible but they said it meets their quality standards. As a goodwill gesture they offered me a 10% refund on the piece or a 35% discount on another topper.
So after several conversations with them hoping to get a nicer blonde topper I settled on the Amber Silk in Vanilla Butter Blonde. They told me it was a bright blonde with cool and warm blonde highlights. They sent me the bottom picture showing the lovely shading in the topper. But what they sent me was this mousy blonde topper with yellow highlights. When I said this was nothing like the picture and videos they sent they told me their studio lighting can cause a piece to look brighter than it actually is. Then they said I had to pay return shipping ($15) and a $50 restocking fee. Oh! And no I can no longer have the original offer of a 10% refund. So I gave them a second chance and now I have no topper and am out another $65!!
I ended up ordering the Rachel Welch Top Billing in Shaded Biscuit. I ordered it from Amazon because their return policy is much better. No return shipping cost and no restocking fee. It is gorgeous!!! It is everything I hoped the Uniwigs topper would be. I can not believe how much better it is. Do yourself a favor and don't gamble with Uniwigs. Apparently you might get something nice. But you might not. Since going through this process I have seen several other people complaining that they ordered more than one piece and each one looks different. I wish I saw those reviews before I spent my money and time on Uniwigs.
Oh! And I tried to post reviews on their website but they are never approved. They only approve 5 star reviews.

5 November 2025
Unprompted review
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Reply from UniWigs

Hi Tiffany,

Thanks for sharing your experience. Finding the right blonde shade can honestly be a whole journey, and it usually takes trying a few different colors before landing on the one that feels “right.” We are really sorry your orders with us didn’t match what you were hoping for — that’s definitely not the experience we want anyone to have.

Just to clarify a bit on our side: after you reached out, we did process a full refund for the Amber Silk topper, and we also issued the 10% refund on your first order as originally promised. Those were both completed after our conversations.

As for color variation, it can happen with any human-hair piece, no matter the brand. Lighting, screens, and even natural hair variation can make a shade look different in photos or videos. But honestly, I’m genuinely happy you found a topper you love, even if it wasn’t from us. Feeling confident in your hair is what really matters.

We’re also continuing to work on new blonde shades, and hopefully one day we’ll have something that matches exactly what you’re looking for. You’re always welcome to give us another try down the road.

And about the reviews — we definitely do approve all kinds of feedback, not just 5-star ones. If your review didn’t show up, it was likely just a temporary system glitch, not intentional.

If you ever want help figuring out color matches in the future, we’re always here to help.

Sincerely,
UniWigs Support

Rated 5 out of 5 stars

Celestine wig is wow!

Celestine wig is wow!
This heat-resistant synthetic wig really surprised me! The fibers feel very soft to the touch, and the natural brown color looks just like untreated hair.
I decided to slightly trim the bangs to make them straight across my lashes — just a small adjustment that’s easy to do if you’re comfortable with it.
It looks incredibly realistic, you’d never guess it’s synthetic!
I’ve styled it both straight with a flat iron and with soft waves, and it looks beautiful either way.

1 November 2025
Unprompted review
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Reply from UniWigs

Thank you so much, Trix! We’re thrilled to hear how much you’re enjoying the Celestine wig. It’s wonderful to know the fibers feel soft, the color looks natural, and that it styles beautifully both straight and wavy. We also love that you felt confident making a small bang adjustment—it’s great when a piece feels that customizable. Enjoy wearing her!

💗
UniWigs Support

Rated 5 out of 5 stars

So natural and resistent

The hair topper looks so natural and it's so resistent to heat

4 November 2025
Unprompted review
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Reply from UniWigs

Thank you, Lynette! We’re so happy to hear your topper looks natural and performs well with heat styling. Comfort and versatility are so important, and we’re glad this piece delivered for you.

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UniWigs Support

Rated 4 out of 5 stars

Ordering process was easy

Ordering process was easy. Needed to cancel my original order as I decided on a different topper. Cancelation was super easy. Ordered the correct topper and received earlier than expected.

15 October 2025
Unprompted review
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Reply from UniWigs

Thank you, C Price! We’re glad the ordering and cancellation process was smooth and stress-free, and that your correct topper arrived sooner than expected. We appreciate your trust and hope you enjoy wearing your new UniWigs piece!

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UniWigs Support

Rated 2 out of 5 stars

I purchased two toppers from them

I purchased two toppers from this company one in blonde and the other in brunette.
the quality of the brunette hair has been awful. what they advertised as REMY HUMAN HAIR!! turned out to be worse looking as synthetic hair, So disappointing don't waste your money guys.

23 October 2025
Unprompted review
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Reply from UniWigs

Hi Parvin,

Thank you for sharing your experience with us.

We’d love the chance to look into this and help. When you have a moment, please feel free to contact us at support@uniwigs.com with your order number and a bit more detail about what you’re seeing, so our team can better understand the situation.

We also wanted to gently mention that new human hair toppers can sometimes look or feel a bit unnatural straight out of the box. New pieces are deep-conditioned before shipping and may require some initial styling, light wear-in time, or a gentle wash to “wake up” and look more natural.

Your feedback is important to us, and we hope you’ll reach out so we can work through this together and find a solution.

💗
UniWigs Support

Rated 5 out of 5 stars

Uniwigs Airy Elegance

My New Favorite Summer Topper: Lightweight, Natural, and Breathable. I am absolutely thrilled with my new hair topper. The first thing I noticed is how incredibly lightweight it is. This feature is a huge plus for me because I don't require high density to achieve the volume and coverage I'm looking for. A lighter density is perfect for blending seamlessly with my own bio hair, giving me a very natural, undetectable look.The construction is also top-notch. The closed lace base (sometimes called a skin top or compact lace) lies exceptionally flat against my scalp. This allows the topper to integrate beautifully with my natural hair growth pattern, creating a smooth and unnoticeable transition line.
The color is truly gorgeous—it's rich, dimensional, and perfectly suits my complexion. The hair itself is Burmese hair, which is known for its remarkable softness and fine texture. It feels incredibly smooth and natural to the touch. Another great advantage of this type of hair is its versatility: it can be easily toned or even dyed if I decide to change the shade in the future, giving me peace of mind about long-term use. This is actually my third topper, and I can confidently say that this one is my favorite for the summer months. It is exceptionally comfortable and, most importantly, very breathable. When the weather gets hot and humid, having a lightweight, airy base makes a huge difference in comfort throughout the day. It never feels heavy or hot, making it the perfect everyday piece.
If you’re looking for a comfortable, natural-looking, and easily managed topper, especially for warm weather, I highly recommend this style!

6 June 2025
Unprompted review
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Reply from UniWigs

Thank you so much, Shazia, for such a thoughtful and detailed review. We’re truly happy to hear how well Airy Elegance has worked for you, especially for warmer months. Your explanation of the lightweight density, flat closed-lace base, and Burmese hair texture is incredibly helpful to other customers. Knowing it blends so naturally and keeps you comfortable all day really means a lot to us.

💗
UniWigs Support

Rated 5 out of 5 stars

Amazing…

I bought breeze lace front and couldn’t be happier. The hair is soft and silky even after washing. The hairline looks super realistic you can’t even tell I’m wearing a topper. The clips are comfortable and easy on my fragile bio hair.

20 October 2025
Unprompted review
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Reply from UniWigs

Thank you, Christina! We’re so glad to hear you’re happy with your Breeze lace front topper. A natural hairline and gentle clips are so important, especially for delicate bio hair. Enjoy wearing it with confidence!

💗
UniWigs Support

Rated 5 out of 5 stars

Brilliant all round

Always a bit worried about buying from abroad but was very pleased whole process was very easy and uniwigs were very helpful. I am really pleased with my hairline topper it is just what I have needed for years ,thank you so much uniwigs.

20 October 2025
Unprompted review
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Reply from UniWigs

Thank you, Bobbie! We completely understand the hesitation when ordering internationally, so we’re especially happy to hear the process felt smooth and reassuring for you. Knowing your hairline topper is something you’ve needed for years truly means a lot to us.

💗
UniWigs Support

Rated 5 out of 5 stars

This has made me so happy

This has made me so happy, easy to wear and maintain everyday!

16 September 2025
Unprompted review
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Reply from UniWigs

Thank you, Lisa! We love hearing that your piece has brought you happiness and fits easily into your everyday routine. That’s exactly what we hope for.

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UniWigs Support

Rated 5 out of 5 stars

My Dream Wig

Cute Topper!! The waves are perfect and you can style them more together for ringlets or looser for soft waves. I love the color and the hair is super soft. The coloring is exactly as shown and a super gorgeous and classy curly style. It's very lightweight and low density. The cap fits comfortable,The price of this topper is definitely great for the quality!

13 October 2025
Unprompted review
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Reply from UniWigs

Thank you so much, Scaglia! We’re thrilled you love the waves, softness, and lightweight feel of your topper. It’s wonderful to hear the color and density met your expectations—and that you feel it’s great value for the quality.

💗
UniWigs Support

Rated 5 out of 5 stars

Repeat Customer …

I’ve ordered from UniWigs twice and have yet to have issues with receiving my purchases. They also respond quickly if you contact them which is appreciated!

12 September 2025
Unprompted review
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Reply from UniWigs

Thank you, Elena! We truly appreciate you coming back to UniWigs and trusting us again. We’re glad everything arrived smoothly and that our team was able to assist quickly when needed.

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UniWigs Support

Rated 4 out of 5 stars

Upgraded Purefit cap

I received the Camille wig from their Upgraded Purefit Grip Cap collection. The cap is snug and cozy on my head. Cap comfort is always number one in my book so I appreciate all of the little details they put in this cap to make it comfortable and gives me confidence it will stay on my head!

1 October 2025
Unprompted review
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Reply from UniWigs

Thank you, Melissa! We’re so glad the upgraded PureFit Grip Cap stood out to you. Comfort and security are everything, and it means a lot to hear that the details gave you confidence while wearing your wig.

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UniWigs Support

Rated 5 out of 5 stars

One of my favorite wig vendors! A+

UniWigs has consistently provided beautiful, quality, low density wig options during my wig journey.

I just received the Camille wig & it's stunning. Perfect density, the PureFit Grip Cap 2.0 is so comfortable & the color is absolutely beautiful.

UniWigs is always creating new, beautiful alternative hair options for the hairloss community. Everyone I have interacted with has been very helpful and very nice. A+ on customer service!

30 September 2025
Unprompted review
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Reply from UniWigs

Thank you, Natalie! Your continued support and kind words truly mean so much to us. We’re thrilled you’re enjoying the Camille wig and that the PureFit Grip Cap 2.0 and density felt just right. Supporting the hair loss community is at the heart of what we do.

💗
UniWigs Support

Rated 4 out of 5 stars

Modern Luxe wig

I tried the Modern Luxe wig from UniWigs!
Pro's: this wig is great right out of the box, the colour is natural, the lace isn't bad, it has good adjustable straps for comfort. I really like the length and that the fibres don't tangle easily!
Con's: it is really quite thin at the back, so it's not going to be a long term wear option and you can see the mesh with any movement.

I do think it's a great option for summer, if you need something cute in a pinch!

29 September 2025
Unprompted review
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Reply from UniWigs

Hi Alophoenix,

Thank you for sharing such an honest and helpful review. We’re glad you enjoyed the color, length, and wearability of Modern Luxe, especially as a summer option. Your notes about density and long-term wear are truly appreciated and helpful to other customers.

💗
UniWigs Support

Rated 5 out of 5 stars

They are fulfilling a huge need in the wig community

I have owned quite a few wigs from Uniwigs over the years and have also reviewed a few for them. I love that they carry all types of wigs, and that their prices are generally affordable! I recently has Eisley from the, and absolutely LOVE this one!! Truly a fantastic wig at a great price!

I also hear from hundreds of women who wear wigs each year, and many of them share positive experiences with Uniwigs. Definitely one I recommend!

23 September 2025
Unprompted review
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Reply from UniWigs

Hi Denise,

Thank you so much for your thoughtful review and continued support over the years. We’re truly honored that you’ve trusted UniWigs and that Eisley has become a favorite for you. Your recognition of our variety, quality, and accessible pricing means a great deal to us.

Hearing that many women in the wig community share positive experiences with UniWigs is incredibly encouraging.

Thank you for recommending us and for being such a supportive voice—we truly appreciate it!

💗
UniWigs Support

Rated 1 out of 5 stars

Do not waste your money!

Terrible quality hair (Burmese), incredibly dry, with split ends, patches of bleach and highlights that are brassy, lace is very noticeable, the list goes on.

18 September 2025
Unprompted review
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Reply from UniWigs

Hi Bianca,

We’re really sorry to hear that you’re unhappy with your product – it will be our pleasure to help you. If you haven't already, please send us an email at support@uniwigs.com with your order number and a photo of all the hair laid out on a flat surface where we can clearly see it from top to bottom. Our team will keep an eye out for your email and assist you as quickly as possible.

We’d also like to share that Burmese hair has been loved by many of our customers for its natural texture and unique wave pattern. That said, we take your feedback seriously and would like to investigate this matter further to understand what may have happened in your case.

We look forward to helping you resolve this soon.

Warmly,
The UniWigs Team

Rated 5 out of 5 stars

I am a normal everyday person and I…

I am a normal everyday person and I recently started on my topper journey. I want it known I am not an influencer and I have a large amount of hair loss due to weight loss and hormonal changes. I did a lot of research and I wanted to purchase a uniwig product. I felt that the quality and price point was appropriate for where I was in my journey. I started with a Swiss lace breeze topper at 16 inches. To say that I was thrilled to receive this product is an understatement. It’s still new so I cannot speak to how well it lasts overtime but I can say that I am so happy that I started on this journey. I have already ordered a second topper. I went with the upgraded Courtney and truffle Brown at 18 inches and I absolutely love this product as well. I am now looking into getting a custom topper made that basically combines the two in different ways. I am already feeling more confident with my hair and I am having a blast learning and looking at all the different product options.

3 September 2025
Unprompted review
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Reply from UniWigs

Hi Maggie,

Thank you so much for sharing your topper journey with us. We feel so great that both the Swiss Lace Breeze and the Upgraded Courtney have brought you confidence and joy. This is really an inspiration for anyone just starting their topper journey.

We are always here to help you explore custom options to create something that feels perfectly “you.”

Thank you, Maggie!

Warm regards,
The UniWigs Team 💜

Rated 5 out of 5 stars

Clip in topper

I just got my first topper from uniwigs.I ABSOLUTELY love it! I got the Courtney in 12 inch, color is mousse brown. It’s perfect! Lightweight and SO natural looking! Great quality and it stays in place! I’m ordering another!

25 August 2025
Unprompted review
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Reply from UniWigs

Hi Jacky,

Thank you so much for sharing your excitement with us! Your kind words mean the world to us, and we’re so happy you’ve already decided to order another. We look forward to being part of your topper journey and helping you feel confident and beautiful every step of the way. 💖

Warmly,
The UniWigs Team

Rated 1 out of 5 stars

Poor hair quality…deceptive reviews

I bought a topper and the hair quality is really sub par. I posted a review and realised that they only post their five star reviews so of course it makes their products look great. Really deceptive.
I tried to return the topper as the hair is really bad and they said because I’d washed it I couldn’t return it. Don’t waste your money.

Update: I have not used this topper regularly as the reply suggests. I haven’t even worn it out of the house. It has been washed only twice to try and restyle it. Deep conditioned with a hair mask. The hair texture when I first received it before washing was lovely I agree but post wash it’s terrible. The solutions provided have all involved me keeping the topper that looks bad on me, continuing to try and cut and restyle it and not receiving any reimbursement so…yeah. Purchase at your own risk.

10 April 2025
Unprompted review
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Reply from UniWigs

Dear Natalie,

Thank you for sharing your feedback. We are truly sorry to hear about your disappointment, and we take your concerns very seriously.

We have actually received your feedback twice before. The first was in May, right after you received the topper, when you mentioned “The actual look of the hair is so close to what my own hair was and it would be flawless otherwise.” We were happy to hear this and, at the same time, noticed that the topper did not lay completely flat. This is sometimes due to the skin base material, which can be slightly stiff. At that time, we suggested that a mono lace topper might be a better option, as it lays flatter and could provide a more natural result.

During that same communication, you also requested a return. Please understand that because the topper had already been used and washed, we were unable to accept it for return. However, we did offer you an alternative solution, so that you would not feel your investment was wasted.

The second time was in August, when you raised a concern about the hair texture. We responded promptly and asked when you first noticed the dryness so that we could better assist you, but unfortunately we did not receive a reply.

Please note that your order was placed in April, and after 3–4 months of regular use, it is normal for hair toppers to look different from the photos of newly produced pieces that have not yet been washed or styled. Hair can gradually become drier with use, but we are always happy to provide tips to help restore softness, shine, and beauty.

We are still waiting for your response to our latest email so that we can learn more details and provide you with the most suitable support. Your satisfaction matters greatly to us, and we sincerely hope you can get back to us so we can assist further.

Sincerely,
UniWigs Support

Rated 3 out of 5 stars

The take FOREVER to ship Anna the…

The take FOREVER to ship Anna the customer service is rude. They told me it would take 4 to 6 weeks. It’s now been eight weeks and when I ask about the order the last couple weeks, they just tell me we’ve already told you we’ll ship it as soon as we can.Oof!! as much money as I spend with this company, you would think they would take the time to see where my order is an expedite it because it’s two weeks overdue.

17 August 2025
Unprompted review
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Reply from UniWigs

Hi sweetie,

We sincerely apologize again for the delay and the frustration it caused. Your order was shipped after receiving your approval, and we truly hope you’ve already received it and that it brings you the comfort and confidence you deserve.

Please rest assured that we are taking steps to improve our processing times and communication, so situations like this won’t happen again. We deeply appreciate your patience and continued trust in UniWigs. 💜

Warmly,
The UniWigs Team

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