I have 4 pieces from Uniwigs, The hairline topper, The closed lace breeze, the closed lace airy elegance and the Leslie ponytail wig. All of these pieces are great and serve different purposes on my... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had doubts initially because I have purchased so many wigs and toppers and I have encountered many issues. This Topper from UniWigs is well made, true human hair and probably the best topper I ever... See more
I’ve been really impressed with the Camille wig by UniWigs. It’s a soft blonde lob made with 100% Remy human hair, and it looks incredibly natural. The hairline is beautifully done with tiny knots,... See more
I have tried many pieces from Uniwigs and I am always incredibly pleased with the quality. The hair colors are consistent each time (ie. i have multiple pieces in “truffle brown” and they’re all ident... See more
Company details
Written by the company
UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.
Contact info
13840 Magnolia Ave Chino, CA 91710, United States
- 833-902-4156
- support@uniwigs.com
- uniwigs.com
4.4
Excellent
324 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Life-Changing topper
Dealing with hair loss at 40 has been tough, but my new topper from UniWigs is a game-changer! It looks so natural and blends in perfectly. I'm really happy with it!
22 February 2025
Reply from UniWigs
Dear Susan,
Thank you so much for sharing your experience!
We’re thrilled to hear that your new topper from UniWigs has made such a positive impact on your life! ✨ Our goal is to help every customer regain their confidence, and it’s wonderful to know you’re feeling that change.
If you have any questions or need further assistance, please don’t hesitate to reach out! Wishing you confidence and beauty every day! 💖
Best,
UniWigs Support
Best wig shopping experience ever！
Just got my first wig from UniWigs, and I'm loving it! The quality is fantastic, and it looks so natural.
25 February 2025
Reply from UniWigs
Dear Valued Customer
Thank you so much for your wonderful feedback! We're thrilled to hear that you had the best wig shopping experience ever with UniWigs. It's fantastic to know that you love your first wig and find the quality to be exceptional and natural-looking.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Warm regards
UniWigs Support
OUTSTANDING CUSTOMER SERVICE
I am changing my review due to the outstanding customer service I have received from Uniwigs.
They are sending me a brand new topper and I am excited to begin my topper journey once again
Thank you UNIWIGS!
9 February 2025
Unprompted review
Reply from UniWigs
Hi Jill,
Thank you for taking the time to share your experience. We’re truly sorry to hear that your topper didn’t meet your expectations, especially as your first one—it should have been a confidence-boosting experience, not a disappointment.
We completely understand how frustrating this must be for you, and we sincerely want to make things right. Our customer service team has already reached out to you via email with a professional solution—please take a moment to check your inbox. If you have any further questions or concerns, we’re more than happy to assist you.
Your satisfaction means a lot to us, and we truly appreciate the chance to make this right for you.
Best,
UniWigs Support
Amazing quality topper
Amazing quality topper, received exactly what I had ordered and in a very fast manner. I have 2 of the same Courtney upgraded mono toppers and they are both absolutely beautiful. I have a whole closet filled with other companies' toppers and wigs, I am talking thousands of dollars just sitting there because they were horrible and made me even more self-conscious about my hair loss as they looked extremely fake. Not UniWigs, I took it out of the box finger combed it and it looked like my own hair! I have never cried with such happiness as i did with my UniWig topper.
10 November 2024
Unprompted review
Reply from UniWigs
Hi Kami,
Thank you so much for your amazing feedback! We're thrilled to hear that you love your Courtney upgraded mono toppers! It warms our hearts to know that you received exactly what you ordered and that it arrived so quickly.
We understand how important it is to feel confident in your appearance, and we’re so glad our toppers have made such a positive impact on your life. It’s wonderful to hear that they blend seamlessly with your natural hair, giving you that beautiful, authentic look.
Your happiness means the world to us! If you ever need assistance or have any questions, please don’t hesitate to reach out. We’re here to support you!
Warmest regards,
UniWigs Support
FALSE advertisement
I highly DO NOT recommend this business. I first ordered a topper that was false advertised as far as density. I also did not recieve it in the time frame estimate. I then used store credit for a $600 wig that claimed it was "100% human hair". It is most definitely synthetic! The color and density was falsely advertised as well. Don't waste your money...
1 March 2025
Unprompted review
Reply from UniWigs
Dear Kelly,
We're truly sorry to hear about your experience and would love the opportunity to make things right. We take product quality and accurate representation very seriously, and we’d like to learn more so we can help. Unfortunately, we’re unable to locate your order without more details, but if you could reach out to our customer support team at support@uniwigs.com, we’d be happy to assist you.
We also want to provide some clarification—our styled photos on the website and social media are meant to showcase the potential of our toppers and wigs. However, achieving the best look often requires some initial styling and blending with your natural hair. With the right adjustments and techniques, your topper can absolutely resemble the transformation you saw in our images.
Please don’t feel discouraged—we’re here to support you every step of the way. We’d love to help you find a solution and ensure you’re happy with your purchase. Looking forward to hearing from you!
- The UniWigs Team
Good experience
I bought 7" x 8" Upgrade Courtney Mono Top Human Hair Topper | With Pre-cut Layers - Color : 672R Light Permafrost, Length : 16", Density : 130%
Good quality of hair and the way how topper was made. Comfortable, looks real. Beautiful color and highlights. Fast shipping.
Now I'm waiting for delivery of the wig, I ordered from UniWigs again.
4 January 2025
Unprompted review
Reply from UniWigs
Dear Tanya,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your 7” x 8” Upgrade Courtney Mono Topper, and it’s fantastic to know that you found the hair quality, comfort, and color to your liking. We’re also glad the shipping was fast!
Thank you again for choosing UniWigs, and we look forward to serving you again soon!
Sincerely,
UniWigs
Uniwig customer service support team
Uniwig toppers are great. I am amazed by their customer service. They promptly respond to their customers requests and questions. In fact Bella exceeded my expectations and she answered me even in Christmas day!. I understand that there are times when things get beyond their control, but they do everything they can to satisfying their customers.
25 December 2024
Unprompted review
Reply from UniWigs
Dear Maysa,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with UniWigs and our customer service. Bella is truly dedicated to going above and beyond for our customers, and it’s wonderful to know her efforts exceeded your expectations—even on Christmas Day!
We genuinely care about providing excellent service and resolving any challenges that come up. Your understanding and support mean the world to us, and we’re so glad to have customers like you who appreciate our commitment to ensuring your satisfaction.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We look forward to continuing to serve you!
Warmly,
UniWigs Support
Buyer BEWARE
Third topper I bought from them. It was supposed to be a "14 and it was considerably less the my "12 topper. This was my third topper and my first two were wonderful. Such a disappointment, they are not for their customers. Very misleading.
13 December 2024
Unprompted review
Reply from UniWigs
Dear Cari,
Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with the Noa topper did not meet your expectations. We fully understand your frustration regarding the length discrepancy and sincerely apologize for any confusion caused. While the Noa topper is confirmed to be 14" in length, we recognize that our previous topper advertised as 12" was actually longer, which has led to some misunderstanding.
We take full responsibility for this and are working to ensure that our product descriptions are clearer moving forward. Your satisfaction is incredibly important to us, and we would love the opportunity to make this right. If you’re open to it, we would be happy to assist with an exchange or any other solution that would meet your needs.
Please feel free to reach out to our customer service team directly so we can resolve this issue to your satisfaction. We value your trust and would love the chance to restore your confidence in our products.
Best regards,
UniWigs Support
Great Product and Customer Support
I placed my first order with Uniwigs a couple of weeks ago for a human hair topper (Courtney) and it arrived so quickly. It is exactly as described on their website. The hair is beautiful! It is soft and silky and the color was exactly what I thought it would be. I emailed them a number of times for advice on which topper and color to pick and they were very responsive and helpful. They even helped me once I received the topper on how to install it with tips and advice. I am very pleased with my order and will be ordering again. Recommended!
13 December 2024
Unprompted review
Reply from UniWigs
Dear Teresa,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your Courtney human hair topper and that it arrived quickly. We're glad we could assist you in choosing the perfect topper and color, and we're delighted you found our advice on installation helpful. Your satisfaction means the world to us, and we look forward to helping you again with your next order. Thank you for recommending UniWigs!
Sincerely,
UniWigs Support
I love my hair topper!
First, the customer service is REALLY good and that’s something I truly appreciate! Second, the hair topper I received was fantastic! The color is INCREDIBLE (upgrade Courtney in light permafrost) and it’s super easy to wear. After many years of hair loss I decided to pull the trigger and get a topper and let me tell you… it was an instant confidence boost! I will be buying another, maybe longer and darker? Or lighter? lol! Decisions decisions! My overall experience with this company thus far has exceeded expectations!
20 November 2024
Unprompted review
Reply from UniWigs
Dear Becky,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that you're loving your Upgrade Courtney topper in Light Permafrost! It’s amazing to know that it has given you such a confidence boost.
We’re so happy to have been part of your hair journey, and we can't wait to help you with your next topper purchase!
Sincerely,
UniWigs Support
Bad purchase
I recently purchased from Uniwig. The quality of hair seems to be good but the fit isn’t right. And it’s no use if it doesn’t fit right. It just doesn’t stay on. So I contacted customer case for return and they declined it saying this is final sale and that they cannot do anything about it. This isn’t $100-$200 worth stuff I paid over $700 their return policy states the product has to be in original packaging which it is I didn’t cut the lace or anything. I am very disappointed and will never order from them. I usually do order 2 to 3 wigs yearly .
29 November 2024
Unprompted review
Reply from UniWigs
Dear Smruti,
Thank you for sharing your experience with us. We deeply regret that your recent purchase did not meet your expectations, and we sincerely apologize for any frustration caused during this process.
We understand how important a proper fit is, especially when investing in a high-quality wig. While the product you selected was marked as a Final Sale due to its discounted pricing, we recognize that our policies may not have been clear enough for your particular situation, and we are committed to improving our communication to avoid such misunderstandings in the future.
To help with the fit, we’d like to suggest a wig grip as an option to secure the wig and ensure it stays in place. Many of our customers find this solution both affordable and effective. Additionally, if the product still does not work for you, we recommend our UniWigs on Sale Facebook group, where you can resell your item to others in the wig community.
Your feedback is incredibly valuable to us, and we’re taking it seriously to improve not only our product offerings but also our service. While we could not offer a return in this case due to our policy, we remain committed to assisting you in finding a solution. Please don’t hesitate to reach out if there’s anything further we can do to support you.
Thank you for giving us the opportunity to address your concerns, and we hope to provide you with a better experience in the future.
Sincerely,
UniWigs Team
I received the hair topper within a few…
I received the hair topper within a few days after ordering it came in a beautiful pink box. The hair was the right color exactly how I wanted it.The hair was the right color exactly how I wanted it. It was very soft and felt just like real hair. I am very pleased with my order.
14 November 2024
Unprompted review
Reply from UniWigs
Hi Karen,
Thank you for your wonderful feedback! We’re so glad to hear that the topper arrived quickly and that the color and quality were exactly what you were hoping for. We’re thrilled you're pleased with your order, and we look forward to serving you again in the future!
Best regards,
UniWigs
I just finished chemo last week
I just finished chemo last week. I had bought the Upgrade Aura Skin Top Human Hair Topper in Truffle Brown in early September and loved it. I just washed it last night and love it even more! I find the way it air dried overnight makes it look even more natural. I am excited to get another one a bit longer and in the light mousse brown. I miss my hair so much and am so happy I was able to find something that looks so natural.
Thank you Uniwigs. I am so glad I took a chance on this topper. I had thick, beautiful hair before chemo and cried a lot as it was falling out. I did do scalp cooling through my treatment for breast cancer to try and save my hair but was only able to keep about 10% (because my chemo was dense dose) Wearing this makes me feel beautiful again.
7 September 2024
Unprompted review
Reply from UniWigs
Hi Julie,
Thank you so much for sharing your heartfelt story with us. We’re truly honored that our Upgrade Aura Skin Topper could bring you some comfort and help you feel beautiful again. We're so glad to hear you love how it looks after washing, and we’re excited for you to try your new one in Light Mousse Brown!
Wishing you continued strength and beauty on your journey, and we’re here for you every step of the way.
Warmly,
UniWigs
The topper is of excellent quality and…
The topper is of excellent quality and I'm really pleased with it. It's took a week to have the courage to wear it as it's a very glam look.
Couldn't fault customer services, they went the extra mile any time I contacted them querying which topper to buy for my needs.
30 October 2024
Unprompted review
Reply from UniWigs
Hi Franceen,
Thank you so much for your kind words! We're thrilled to hear that you're pleased with your topper and that it exceeded your expectations in terms of quality. We totally understand how it can take some time to get the courage to rock a glam look, but it’s wonderful to know that you’re feeling confident in it now!
We're also so glad that our customer service team could assist you in finding the perfect topper. It’s our mission to ensure you have the best experience from start to finish.
If you ever need anything else or have more questions in the future, don’t hesitate to reach out. We’re here to help!
Sincerely,
UniWigs Support Team
Great products and customer service
I have ordered several hair toppers the past two years and have only had great experiences with them. I recently had a question and their customer service was superb! I just ordered my first wig Zara and I’m in love with it! Fantastic quality.
22 August 2024
Unprompted review
Reply from UniWigs
Hi Renee,
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you've had such great experiences with our hair toppers over the past couple of years and that our customer service was able to assist you with your recent question.
We’re especially thrilled to hear that you’re in love with your Zara wig! It’s always great to know that our products are making you feel fantastic.
If you ever need anything in the future, whether it’s for another wig or topper, don’t hesitate to reach out. We’re always here to help!
Sincerely,
UniWigs Support Team
Uniwigs help me to regain self…
Uniwigs help me to regain self confidence, more than this, I never had such beautifuls hairs, even naturally. I purchased 3 Courtney toppers, which I love very much. And recently asked for a custom order which was perfectly ready in no time. Perfect custom support, product and quality. Thank you.
25 October 2024
Unprompted review
Reply from UniWigs
Hi Valerie,
Thank you so much for your amazing review! We’re beyond thrilled to hear that UniWigs has helped you regain your confidence and that you’re loving your Courtney toppers. It’s wonderful to know that your custom order was perfectly crafted to your satisfaction as well!
Your kind words mean the world to us. Thank you for choosing UniWigs!
Sincerely,
UniWigs Support Team
I have been wearing wigs off and on for…
I have been wearing wigs off and on for 50+ years and have never worn a more perfect synthetic wig! It fits my hair color and style , is lightweight and so, so like human hair!
What bio hair I have left is very shiny and this wig Modern Luxe matches shine of bio hair without looking fake!
Also, there are short hairs on back bottom of wig so I can put it up on a warm day!!!!
Marvelous. Simply gorgeous!!!
28 October 2024
Unprompted review
Reply from UniWigs
Hi Lynne,
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that the Modern Luxe wig is the perfect fit for you and that it matches so seamlessly with your bio hair. It’s fantastic to know that you’re enjoying the lightweight feel and the natural shine!
We truly appreciate your kind words, and we’re so happy to be part of your wig journey!
Best regards,
UniWigs Support Team
Excellent customer service
Excellent customer service! I ordered a total of 3 toppers, had to return 2 due to color and length. The return process was easy and customer service was extremely helpful. The third topper is gorgeous, matches perfectly and amazing quality. I highly recommend uniwigs.
23 October 2024
Unprompted review
Reply from UniWigs
Dear Jamie,
Thank you so much for your kind words! We're thrilled to hear that your third topper is a perfect match and that you're happy with the quality. We truly appreciate your feedback and are always here to help with any future needs. Thank you for recommending Uniwigs – it means the world to us!
Warmly,
UniWigs Support
Upgrade Aura
I love the Upgrade Aura ,it has wonderfull waves after washing it and a great color .the quality is really good and it fits perfectly
21 October 2024
Unprompted review
Reply from UniWigs
Dear customer,
We're so happy to hear that you love your Upgrade Aura! The waves and color sound gorgeous, and we're thrilled the fit is perfect for you. Thank you for sharing your feedback!
Sincerely,
UniWigs Support Team
Terrible and the color changed after…
Terrible and the color changed after washing. It’s a disgusting color after washing and customer service is an absolute joke.
You get what you pay for and cheap is cheap.
21 October 2024
Unprompted review
Reply from UniWigs
Hi Lesley,
Thank you for taking the time to share your feedback. We truly appreciate you bringing this issue to our attention, and we understand your frustration.
We want to clarify that prior to shipment, the topper was carefully washed and conditioned, and we did not notice any changes in the color or quality at that time.
While we understand that you've used products that have worked for you in the past, please note that we cannot assume responsibility for how specific products might affect the topper, as different products can have varying effects on hair. We do recommend retouching or toning the topper to adjust the color back to your preference. Additionally, if you're looking for a darker, ashier tone, dyeing the topper could be an option to achieve that look.
In line with our return policy, unfortunately, the order does not meet the criteria for return or exchange. However, we did provide a solution in our previous email and would be happy to proceed with that if it works for you. We’re eager to help resolve this matter to the best of our ability.
Please let us know if you’d like to move forward with the proposed solution. We truly appreciate your patience and understanding as we work through this.
Sincerely,
UniWigs Support Team
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