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Untamed Reviews 12,555

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,864 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the food, noting that it looks and smells appealing, even to humans. Many report that their cats love the food, often finishing their bowls completely and showing improved health, including better coats and digestion. The ordering process is described as easy and flexible, allowing for simple adjustments to orders and delivery dates. Reviewers also highlight the excellent customer service, with staff being helpful, knowledgeable, and quick to resolve any issues. However, some people experienced issues with delivery services, citing delays, missing orders, or problems with courier handling. A few customers also mentioned that their cats did not like the food, leading to waste, or experienced adverse reactions like sickness. There were also comments about the difficulty of opening the tins completely and rigid rules regarding order quantities.

What people talk about most

Product

People report positive experiences with the product, with many reviewers stating their cats love the food and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of the... See more

Order

Users describe positive interactions with order, highlighting the ease of placing and managing orders,... See more

Delivery service

Consumers find delivery service to be positive, with many praising its reliability, promptness, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was loyal to another brand with my 18 year old plus cat, but now with two kittens it just took up too much freezer space, but so far (although probably being a little protein rich for our 2 x British... See more

Rated 5 out of 5 stars

Cats love the food, plates are always completely licked clean which I've never seen before! After an initial order mistake which was rectified almost immediately finally received our taster box. Foo... See more

Rated 5 out of 5 stars

Our cat is now 19 and was an incredibly fussy eater (or so it seemed). Having tried lots of different cat foods (pouches), we found most unfinished, but he cried for more food and was constantly sick!... See more

Rated 5 out of 5 stars

I've been using Untamed for 2 months now and my 10 month old ragdoll kitten just absolutely loves it. He loves every flavour but his favourite is Tuna with shrimps. Otis really loves the Lickable tr... See more


Company details

About Untamed

Written by the company

Food they'll go wild for

Untamed Cat Food

Your cat's a sofa-loaf by day, a little carnivore by nature. Nine thousand years of evolution doesn't disappear just because they're sleeping on your jumper.

Built for meat. Born to be fed well.

Untamed makes food that respects what cats actually are: obligate carnivores built to thrive on real meat and wild fish, not grain, not filler, not ingredients that exist to pad a profit margin. Every recipe uses human-quality meat and fish, nothing artificial, nothing your cat doesn't need.

Our mission

To delight cats with food that respects their untamed heritage. We won't stop until every cat owner knows what goes into their cat's bowl and why it matters. Clean ingredients. Clean bowls. Simple.

We put the planet first

We are Certified B-Corp. All of our cardboard packaging is 100% recyclable. Our meats are ethically-reared and our fish sustainably caught and dolphin-safe.

Curious to see what a clean bowl looks like? Grab a trial for just £7.

  Try now for just £7

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13k reviews

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Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Both my cats have shown an improvement in their health since been on untamed

Both my cats are doing well on the food. They are picky eaters at times and prefer the chicken meals but I think they get fed up with them so I offer the fish which they like on occasions. The fish can sometimes be a bit rich for one of my cats I did try the kibbles but one of my cat found them too hard to digest but that is the same with some other makes of kibbles. Like other customers we can only trust what the companies tell us that the food is made of best ingredients. However, there has been a noticeable improvement in their condition since they’ve been on untamed. They certainly seem healthier and coats are in good condition. One of my of cats had an operation and lost his appetite. He would only eat the chicken licks which were a good alternative with the dried treats until he got his appetite back. The service is excellent always replying at least within two days sometimes within an hour of receiving my email.I wouldn’t dream of feeding them with the types of cat foods that I have fed my cats in the past. I think we have come along way and learn a lot about what we should give our animals. So far, I had nothing bad to say about untamed the company or the food.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My cat loves Untamed

My cat loves Untamed. Well worth it for the difference in her coat and general health. It's the only cat product I have ever recommended and will continue to do so.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb cat food!

I've been feeding my Ragdoll cat Untamed for quite some time now, and I couldn't be happier with the results. She absolutely loves every meal and, unlike with previous foods, she has never gone off it or become fussy. Mealtimes are always something she looks forward to.

One of the biggest benefits I've noticed is the condition of her coat. Ragdolls are known for their beautiful fur, and Untamed has helped keep hers looking incredibly soft, shiny, and healthy. In fact, every time we visit the vet, they comment on what a lovely coat she has and how well she looks overall.

It's reassuring to know she's enjoying her food while also getting the nutrition she needs. I would highly recommend Untamed to any cat owner looking for a high-quality food that their cat will genuinely enjoy.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy cat

This is the first cat food we have used that I can guarantee my cat will eat every mouthful of.

Delivery is always timely. Overall a very happy cat and owner, thank you.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

This cat food is the 'Real Deal'

This is high quality cat food, my 14 year old cat loves it and since she has been on it her weight has been the same for the last 3years (previously she was losing weight which can happen in older cats) The regular on time deliveries and flexibility to change the order selection month on month works well. The customer service team are genuine and helpful, this cat food is the real deal.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. My 3 cats all refuse to eat any of the fish untamed tins. They really enjoy the chicken untamed.

Of the 58 tins that I had delivered they only ate 14 of them. I kept trying every day for a week but they just refused to eat it!

23 May 2026
Unprompted review
Untamed logo

Reply from Untamed

Hi Maria,

Thank you so much for sharing your experience.

We're so sorry to hear that all three of your cats refused the fish recipes, and we completely understand how disappointing that must be.

We'd love the opportunity to look into this further and see how we can help. We've requested some additional details via Trustpilot so we can get in touch directly by email and make sure they are only getting the chicken recipes they love.

Thank you again for your feedback. We look forward to speaking with you and finding the best way forward.

Warm regards,
Ana

Rated 5 out of 5 stars

We have become Untamed!!!

Our Untamed journey has been truly enjoyable in every way! We were introduced to the company many months ago by our daughter whose two cats had been fans for quite a while. We were very impressed by the quality, the freshness, the huge variety of products, and the fact that our 14yo fusspot rarely left a morsel. Apart from that, though, Untamed probably has the highest level of customer service I have ever encountered. They are quick to respond, courteous, efficient and in my experience nothing ever seems to be too much trouble for them; it’s a real pleasure to recommend them to anyone who might be interested. We are definitely one very satisfied family of Untamed converts!!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My cats love the fish in jelly variety…

My cats love the fish in jelly variety pack. I give them half a tin at each meal mixed with half a sachet of another wet cat food and they wolf it down. At a recent check-up for one of them the vet remarked on her healthy coat. You save money by subscribing to regular deliveries too. Highly recommended.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My older cat thrives on Untamed

My older cat thrives on this wonderful, healthy food. Even the vet remarked how healthy she is and what good shape for her age (16).
Most of my cat parent friends use it too after my recommendation. I urge all cat owners to at least try it! Your cat will love you for it!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Keeping the kitties cool 😻

Our cats love untamed but I was delighted to find that freezing Naturelicks was a real hit during the recent hot weather. It was the perfect way to help keep the cats cool while also encouraging them to eat!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Product.

The ordering experience is great and the quality of the food looks excellent with plenty of choices. The ordering is straightforward too with oportunities to edit the choices. But our cat is not eating very well, which is why we switched from supermarket cat food. He just walks away from the food. The only way we can tempt him is to feed him very small amounts and when he's eaten that, feed him a little more until he's eaten most of it. He is 12 years old.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Let down by Amazon delivery courier

My cat loves untamed and the servuce and communication ia great. The issue is with the change of delivery courier Amazon, i have complained directly to them. My order was delivered as promised on saturday, just to the wrong address. Even thou clearly labeled with my address 19 they delivr to 24 and left outside in plain sight? Luckily i was in and able to retrieve, if i hadn't knowing my neighbourhood i would not have received my package. They don't have a option either to divert to a locker unlike the previous courier. Amazon have let you down with delivery.
You guys are great thou and sprinkles still loves his food

30 May 2026
Unprompted review
Rated 5 out of 5 stars

My cat is a chocolate Burmese and 16yrs…

My cat is a chocolate Burmese and 16yrs old & diabetic,
He absolutely loves this food particularly the fishy flavours, he looks in mint condition for his age and you would think he was 6yrs old! The food has given him a new lease of life, he hated the diabetic prescription food but this is all meat so ideal for him. Easy to order and update, very helpful staff too

31 May 2026
Unprompted review
Rated 5 out of 5 stars

No regrets about switching to Untamed

After trying a few different combinations of tinned food, I have found the flavours that Luna likes best. She particularly enjoys the chicken/tuna versions introduced recently. I have also switched to the dry food. Both wet and dry food seem to suit her well.
I can easily adjust delivery times when logging onto my account.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had to UP my cat food order

I’d Previously been Worrying about my cat not eating and throwing food away everyday.
After 5 years of jelly licking, going from one brand to the next every 2 weeks, I know longer need to worry about my fur baby not eating.
Ive had to UP my cat food order from one tin to two tins per day as he actually loves it. The process was so very easy. Sent a little email to customer service not really expecting much.
BUT….
I can not praise the team enough.
Everybody from the people who produce, package and deliver your core ingredients.
The persons who came up with the recipe - Absolute genius.
The customer service team are unbelievably knowledgeable, helpful & friendly.
😺 A Genuinely worry free cat lady! 😺

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Firstly my feline companions love their…

Firstly my feline companions love their untamed dinners- all the flavours I’ve offered them.
Secondly, delivery arrives promptly and a bonus with no excessive packaging!
In this day and age when items are packaged in a tough cardboard box, why do some companies still insist on more packaging?

24 May 2026
Unprompted review

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