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Untamed Reviews 12,555

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,864 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the food, noting that it looks and smells appealing, even to humans. Many report that their cats love the food, often finishing their bowls completely and showing improved health, including better coats and digestion. The ordering process is described as easy and flexible, allowing for simple adjustments to orders and delivery dates. Reviewers also highlight the excellent customer service, with staff being helpful, knowledgeable, and quick to resolve any issues. However, some people experienced issues with delivery services, citing delays, missing orders, or problems with courier handling. A few customers also mentioned that their cats did not like the food, leading to waste, or experienced adverse reactions like sickness. There were also comments about the difficulty of opening the tins completely and rigid rules regarding order quantities.

What people talk about most

Product

People report positive experiences with the product, with many reviewers stating their cats love the food and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of the... See more

Order

Users describe positive interactions with order, highlighting the ease of placing and managing orders,... See more

Delivery service

Consumers find delivery service to be positive, with many praising its reliability, promptness, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was loyal to another brand with my 18 year old plus cat, but now with two kittens it just took up too much freezer space, but so far (although probably being a little protein rich for our 2 x British... See more

Rated 5 out of 5 stars

Cats love the food, plates are always completely licked clean which I've never seen before! After an initial order mistake which was rectified almost immediately finally received our taster box. Foo... See more

Rated 5 out of 5 stars

Our cat is now 19 and was an incredibly fussy eater (or so it seemed). Having tried lots of different cat foods (pouches), we found most unfinished, but he cried for more food and was constantly sick!... See more

Rated 5 out of 5 stars

I've been using Untamed for 2 months now and my 10 month old ragdoll kitten just absolutely loves it. He loves every flavour but his favourite is Tuna with shrimps. Otis really loves the Lickable tr... See more


Company details

About Untamed

Written by the company

Food they'll go wild for

Untamed Cat Food

Your cat's a sofa-loaf by day, a little carnivore by nature. Nine thousand years of evolution doesn't disappear just because they're sleeping on your jumper.

Built for meat. Born to be fed well.

Untamed makes food that respects what cats actually are: obligate carnivores built to thrive on real meat and wild fish, not grain, not filler, not ingredients that exist to pad a profit margin. Every recipe uses human-quality meat and fish, nothing artificial, nothing your cat doesn't need.

Our mission

To delight cats with food that respects their untamed heritage. We won't stop until every cat owner knows what goes into their cat's bowl and why it matters. Clean ingredients. Clean bowls. Simple.

We put the planet first

We are Certified B-Corp. All of our cardboard packaging is 100% recyclable. Our meats are ethically-reared and our fish sustainably caught and dolphin-safe.

Curious to see what a clean bowl looks like? Grab a trial for just £7.

  Try now for just £7

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13k reviews

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Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Untamed cat food is the best I've come across!

Untamed cat food is, in my opinion, the best cat food on the market. You can actually see the ocean fish, shrimp, chicken, tuna, etc in the can, and it smells very tasty. Furthermore, my cat loves it, and that's really all that matters!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

outstanding quality and value

When I decided to get Daphne, I knew from previous experience that the right food was crucial for her health, so was really clear that I wanted a good quality cat food and also needed the convenience of a subscription! Untamed has been fantastic for convenience and for quality, Daphne loves every flavour and the quality is so good my whole family have commented on how we feel like we could eat it straight from the tin ourselves!! Daphnes fur is beautifully soft and shiny and her energy levels seem limitless. I strongly believe that this is down to the nutrition that she’s getting from her Untamed food!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the only cat food my cats eat

This is the only cat food my cats eat. I ran out last week and bought a few packs of a well named brand, only for it to sit in the bowl untouched. They particularly like the chicken and tuna variety. It is always delivered on time.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable…

Very helpful and knowledgeable especially when I enquired about taurine levels. My cat prefers everything tuna gravy jelly or pate, clear her bowl every time. Great to see her appetite improved, coat glossy & a happy kitty

1 May 2026
Unprompted review
Rated 5 out of 5 stars

brilliant company. Well impressed!

My first order was a disappointment for my cat, the majority of what I ordered she wouldn't eat. I contacted untamed who organised collection and a replaced the lot with a different lot of food which I knew the fuss pot would eat.

Very satisfied cat and customer.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Cat loves this food

Our cat is very picky but loves this food. It actually looks nice and the subscription option is really helpful. It just turns up every month.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

My cat was 19 and getting very frail

My cat was 19 and getting very frail, struggling to walk and to be honest she appeared to be approaching EOL, so I thought I'd get her some nicer food for her last few months - well 18 months later she is still going strong, she gained strength and mobility on this food, her coat is in better condition, she will even try to play and she even was stalking my free ranging guinea pig the other day - not that she presented any risk to him of course. I am sure this food has definitely improved her quality of life, thank you.

27 May 2026
Unprompted review
Rated 2 out of 5 stars

cat wont eat any of your products

you must have changed the recipe for the chicken biscuits as she loved them before, she won't touch the new pkt.

8 May 2026
Unprompted review
Untamed logo

Reply from Untamed

Hi Mary,

Thank you for your honest feedback.

We did update and improve our dry food recipes back in January, with the main change being the addition of a freeze-dried coating to help improve palatability. Since then, there have been no further recipe changes.

We’d really appreciate the opportunity to look into this further and help from our side, so we have requested further details via Trustpilot to get in touch directly.

We hope to hear from you soon.

Warm regards,
Ana

Rated 5 out of 5 stars

Looks good enough for me to eat!

The food looks good enough for me to eat! My cat is fully satisfied. He doesn’t search around for food between meals and his coat is glossy. He also seems calmer and more content. I would highly recommend for any cat owner passionate about their pet’s long-term health and wellbeing. Furthermore, the fact all the packaging is fully recyclable is a huge benefit. Thank you, Untamed!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent food

Excellent food! Healthy and happy Cats! Jelly Fish and Gravy Chicken only as Gravy Fish is too rich and jelly chicken too dry for my boys. Took a bit of trail and error with flavours they liked. But the new Broth and pate flavours they love too so that adds more variety. The dry food has massively improved now, they never used to like it much and the new version they Love!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

After being in touch with the team review has changed for the better

After speaking with Joel and the customer service team we have resolved the issue and I can now safely update the review to a.more positive one. Can't fault the quality of the food. Both my two cats love the food the vet and even the shelter were we rescued the cats from have said their furs are so silky and soft since we changed to untamed. Its worth the monthly subscription aswell as it gets delivered allways on time apart from thus slight hiccup which has been resolved

25 May 2026
Unprompted review
Untamed logo

Reply from Untamed

Hi Miss Ford,

Thank you for taking the time to leave us a review, we’re sorry to hear about the stress and frustration this delivery situation has caused.

We’d genuinely appreciate the opportunity to look into this properly and help from our side, as well as to discuss alternative delivery options moving forward.

We have requested further details via Trustpilot so we can get in touch directly and support you further.

Thanks again for bringing this to our attention.

Warm regards,
Ana

Rated 2 out of 5 stars

Pretty much everything is wrong

Pretty much everything is wrong. Dry, two much in one can. No gravy!!! When it clearly states in gravy. Cats hate it. And it's on subscription??? Thank God I don't fall for subscription. Don't buy.

26 May 2026
Unprompted review
Untamed logo

Reply from Untamed

Hi Elsa,

Thank you for sharing your experience.

We’re very sorry to hear that both you and your cats were disappointed after giving us a try.

We completely understand that texture preferences can vary, and our gravy recipes don’t contain added thickeners or artificial gravy sauces, so the texture can sometimes feel quite different from other brands.

We have requested further details via Trustpilot so we can get in touch directly and look into this properly for you.

Warm regards,
Ana

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