I was charged for an order on the 20th March (it’s now 16th April), it never arrived. I’ve emailed customer services on several occasions and not had a response. No refund, no reply. Avoid!
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See what reviewers are saying
Easy to register and order the product after completing online health checks. Efficient delivery and resupply. Happy with results after 6 months of use. Hair has grown back thicker and no noticeable p... See more
Company replied
I noticed my hair beginning to thin around the front of my head, so I started using Unthin. Within just a few weeks, I could visibly see my hair looking thicker and healthier. I highly recommen... See more
Unthin has been effective in promoting hair regrowth and distinctly more so than other products containing only minoxidil. While I still have some noticeable thin hair at the front, i have seen new ha... See more
Company replied
Company details
Written by the company
Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.
Contact info
United Kingdom
- help@unthinhair.com
- unthin.co.uk
4.1
Great
238 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Working well
Working well, the crown has improved significantly and my front of head is better than it previously was.
The best I'm getting out of this so far is retention rather than full regrowth but I'm happy with that so far.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're thrilled to hear that our product has helped improve the crown significantly and has also made a noticeable difference in the front of your head.
Hair retention is a crucial step in the hair care journey, and we're glad to hear that our product has been effective in this aspect for you. While full regrowth may take time and varies from person to person, we're delighted that you're satisfied with the progress you've made so far.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey.
Thank you for choosing our product, and here's to continued progress and healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
It definitely helps with the barnet.
21 February 2024
Unprompted review
Reply from Unthin
We're thrilled to hear that our product is making a positive difference in your hair care routine! Helping you achieve a healthy and happy "barnet" is exactly what we aim for, and we're delighted that our product is delivering the results you're looking for.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you on your hair care journey and ensure you continue to have a great experience.
Thank you for choosing our product, and here's to many more good hair days ahead! 🌟
Best regards,
Unthin Customer Support Team
Really works great results !
Easy to apply, noticed my hair is a lot thicker and my confidence has improved.
21 February 2024
Unprompted review
Reply from Unthin
We're thrilled to hear about your positive experience! Making our product easy to apply and effective in thickening your hair are top priorities for us. It's incredibly rewarding to know that we've not only helped improve the thickness of your hair but also boosted your confidence along the way.
Your satisfaction and increased confidence mean the world to us, and we're grateful for the opportunity to be a part of your hair care journey. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and ensure you continue to have a great experience.
Thank you for choosing our product, and here's to continued success and confidence in your hair! 🌟
Best regards,
Unthin Customer Support Team
Good results after 6 months
Easy to register and order the product after completing online health checks. Efficient delivery and resupply. Happy with results after 6 months of use. Hair has grown back thicker and no noticeable progression in male pattern baldness since using product. The only negative is the spray liquid makes hair appear greasy. It absorbs better into the scalp with shorter hair.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your comprehensive feedback with us! We're delighted to hear about your positive experience with our product and the ease of the registration and ordering process. It's fantastic to know that you've found our delivery and resupply service efficient.
We're thrilled that you're happy with the results you've achieved after six months of use, including thicker hair and no noticeable progression in male pattern baldness. Your satisfaction and the positive impact on your hair health are our top priorities.
We appreciate your feedback about the spray liquid making hair appear greasy. We have taken this feedback into account, and worked to deliver a solution with the slightly greasy appearance removed. You should receive this new and improved solution in your next delivery, and we'd love to hear your feedback on it.
If you have any further questions or feedback, please don't hesitate to reach out. We're here to support you on your hair care journey and ensure you continue to have a great experience.
Thank you for choosing our product, and here's to continued success and satisfaction with your hair health! 🌟
Best regards,
Unthin Customer Support Team
Unthin works. Period
The regular monthly deliveries are great. The product works. Period. I'm delighted with the results.
20 February 2024
Unprompted review
Reply from Unthin
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're delighted with the results of our product and that our regular monthly deliveries have been convenient for you.
Customer satisfaction is our top priority, and we're ecstatic that our product has worked effectively for you. Your success story is what motivates us to continue delivering high-quality solutions for hair health.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your hair care journey and ensure you continue to have a great experience.
Thank you for choosing our product, and here's to your continued delight and satisfaction with your hair health! 🌟
Best regards,
Unthin Customer Support Team
Definitely works
Definitely works , if slowly . You also notice that you don’t lose hair when washing and combing and hair looks healthier .
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're thrilled to hear that our product is working effectively for you, even if the progress may be gradual. It's incredibly rewarding to know that you've noticed positive changes such as reduced hair loss during washing and combing, as well as healthier-looking hair overall.
Hair health is a journey, and we're glad to be a part of yours. If you have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to support you and ensure you continue to have a great experience with our product.
Thank you for choosing our product, and here's to continued success and healthier hair! 🌟
Best regards,
Unthin Customer Support Team
This product really works,noticed…
This product really works,noticed significant improvement,been using for a couple of years now and never had results as good as this with other products.Would recommend.
21 February 2024
Unprompted review
Reply from Unthin
Thank you so much for your glowing review! We're absolutely thrilled to hear that our product has made a significant improvement in your hair health over the past couple of years. Your satisfaction and positive results are what we strive for, and we're delighted to have exceeded your expectations.
Recommendations like yours mean the world to us, and we truly appreciate your support. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your hair care journey and ensure you continue to enjoy the benefits of our product.
Thank you for choosing our product, and here's to many more years of healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
I didn't think it would work
I didn't think it would work - but it has.
Everyone is saying my hair looks thicker, friends, family, my barber. Previously, my hair was, how I would describe it - well past saving.
21 February 2024
Unprompted review
Reply from Unthin
We're thrilled to hear about your incredible transformation! It's truly heartening to know that our product has exceeded your expectations and made such a noticeable difference in the thickness and overall appearance of your hair. Your journey from skepticism to satisfaction is exactly what we aim for with our product.
Receiving positive feedback from friends, family, and even your barber further confirms the effectiveness of our product, and we couldn't be happier for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and ensure you continue to enjoy your newfound confidence in your hair.
Thank you for choosing our product, and here's to many more days of healthy, vibrant hair! 🌟
Best regards,
Unthin Customer Support Team
Took a while to get going but…
Took a while to get going but noticeable change in thickness of hair.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're delighted to hear that you've noticed a significant change in the thickness of your hair, even if it took some time to see results. Hair regrowth and improvement often require patience and consistency, so we're glad to hear that your dedication has paid off.
If you have any questions or need further assistance as you continue your hair care journey, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing our product, and here's to continued success and healthier, thicker hair! 🌟
Best regards,
Unthin Customer Support Team
Timely arrival and great customer…
Timely arrival and great customer service
21 February 2024
Unprompted review
Reply from Unthin
We're thrilled to hear that you had a positive experience with both the timely arrival of your order and our customer service team! Ensuring prompt delivery and providing excellent customer service are top priorities for us, and it's wonderful to know that we've met your expectations. If you ever need assistance in the future or have any feedback to share, please don't hesitate to get in touch. We're here to make your experience with us as smooth and enjoyable as possible. Thank you for choosing us!
Best regards,
Unthin Customer Support Team
Reply from Unthin
That's fantastic to hear! We're thrilled that you've noticed a significant change, and we appreciate you sharing your positive experience with us. Your satisfaction and the results you're experiencing are incredibly rewarding for us.
If you have any further feedback or questions about your hair care journey, please feel free to reach out. We're here to support you and ensure you continue to see great results.
Thank you for choosing our product, and here's to continued success and positive changes in your hair! 🌟
Best regards,
Unthin Customer Support Team
Three weeks in - this is a winner
Three weeks in, and I can see significant changes. I have previously used Regaine (for around 10 years - 21 to 31) and then Scandinavian Biolabs for about a year.
Regaine didn't do much after about 5 years, and by the end of that period I swore off Minoxidil. Scandinavian Biolabs initially showed some serious improvements, but then plateaued at a point that was adequate but frustrating.
So far, in really not much time at all, Unthin is beating the other two... I'm almost baffled by the fact that I have hair returning.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your remarkable journey with us! We're absolutely thrilled to hear about the significant changes you're experiencing after just three weeks of using Unthin. It's incredibly rewarding to know that our product is surpassing your previous experiences with other hair care solutions.
Your story underscores the importance of finding the right product that truly works for you, and we're honored to have earned your trust. Witnessing hair returning in such a short time is truly exciting, and we're grateful to be a part of your hair care journey.
If you ever have any questions or need further assistance as you continue to see improvements, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing Unthin, and here's to continued success and newfound confidence in your hair! 🌟
Best regards,
Unthin Customer Support Team
Definitely noticed the regrowth of…
Definitely noticed the regrowth of hairs on my crown
21 February 2024
Unprompted review
Reply from Unthin
That's fantastic news! We're thrilled to hear about the noticeable regrowth of hairs on your crown. Witnessing such positive changes is incredibly gratifying, and we're delighted that our product is making a difference for you.
If you have any further feedback or questions about your hair care journey, please don't hesitate to reach out. We're here to support you and ensure you continue to see great results.
Thank you for choosing our product, and here's to continued success and healthy hair growth! 🌟
Best regards,
Unthin Customer Support Team
Good product
Good product I have noticed that my hair loss has stopped with this product and will be continuing with the treatment
21 February 2024
Unprompted review
Reply from Unthin
We're thrilled to hear that our product has made a positive impact on your hair loss journey and that you've noticed a significant improvement! It's wonderful to know that you've found success with our treatment, and we're honored to be a part of your journey towards healthier hair. Consistency is key, so continuing with the treatment as recommended will likely yield even more promising results over time. If you ever have any questions or need further assistance along the way, please don't hesitate to reach out. Thank you for choosing our product, and here's to continued success and healthy hair!
Best regards,
Unthin Customer Support Team
Been using now for 2 years
Been using now for 2 years , very happy with how it’s maintaining my hair.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for your continued support and loyalty! We're thrilled to hear that you've been using our product for two years and that you're happy with how it's maintaining your hair. Consistent use over time is key to maintaining and improving hair health, and we're delighted that our product has been effective for you.
If you ever have any questions or need further assistance along your hair care journey, please don't hesitate to reach out. We're here to support you and ensure you continue to have a great experience with our product.
Thank you for choosing our product, and here's to many more years of healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
Some regrowth
I’ve definitely noticed a bit of hair regrowth after a few months and it’s certainly made it a lot less noticeable to others in terms of y bald patch!
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your incredible progress with us! We're thrilled to hear that you've noticed significant hair regrowth and that our product has helped reduce the visibility of your bald patch. It's truly rewarding to know that we've been able to make a positive difference in your life. Consistency and patience are key in any hair regrowth journey, and it sounds like your dedication is paying off beautifully. If there's anything else we can do to support you or if you have any questions moving forward, please don't hesitate to reach out. We're here to help every step of the way. Here's to continued success and newfound confidence!
Best regards,
Unthin Customer Support Team
Hair growth
Noticed hair growth after 3 months and all my friends/family commented. It has made my hair thicker with a small amount of regrowth but nothing drastic. Easy to use, only thing is it makes hair oily so I use before bed then half an hour before I have a shower in the morning.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with our product! We're thrilled to hear that you've noticed hair growth after three months of use and that your friends and family have also noticed the positive changes. It's fantastic that you're seeing thicker hair and some regrowth, even if it's not drastic.
We appreciate your feedback about the product making your hair oily. This is something that we have taken onboard, and have enhanced our formula to remove the oily feeling. You should receive our new improved product in your next delivery. If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you on your hair care journey, and we're delighted that our product has been a positive addition to your routine!
Best regards,
Unthin Customer Support Team
Working well
After not noticing much regrowth to start with, I’m very pleased with how things are progressing and people have commented that my hair looks fuller.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your journey with us! We're delighted to hear that despite not noticing much regrowth initially, you're now experiencing positive progress with fuller-looking hair. It's wonderful that people have commented on the improvement, as external validation can be a great indicator of the effectiveness of our product. Consistency is key, and we're thrilled to see that your dedication is paying off. If you have any further questions or feedback along the way, please don't hesitate to reach out. We're here to support you on your hair care journey, and we're excited to see continued positive results!
Best regards,
Unthin Customer Support Team
Good product and excellent service
Really easy to start using, quick turnaround, and really easy customer service. Only a couple of months in but so far no side effects and my hair already feels stronger.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your positive experience with us! We're thrilled to hear that you found it easy to start using our product and that you've had a quick turnaround with noticeable results. Your satisfaction and the improvement in the strength of your hair are incredibly rewarding for us.
Ensuring a seamless and hassle-free experience for our customers is a top priority, so we're delighted to hear that you've found our customer service to be easy and convenient.
If you have any further feedback or questions as you continue your hair care journey, please don't hesitate to reach out. We're here to support you and ensure you continue to have a great experience with our product.
Thank you for choosing our product, and here's to continued success and stronger, healthier hair! 🌟
Best regards,
Unthin Customer Support Team
I have noticed some regrowth since…
I have noticed some regrowth since using the product with improvement in hairline and less loss at the crown
Hoping for further improvement
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your progress with us! We're thrilled to hear that you've noticed some regrowth since using our product, especially with improvements in your hairline and less loss at the crown. It's fantastic to hear that you're seeing positive changes, and we're hopeful that you'll continue to experience further improvement over time. Consistency is key, so we encourage you to continue using the product as directed for the best results. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your hair care journey, and we're excited to see your continued progress!
Best regards,
Unthin Customer Support Team
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