I was charged for an order on the 20th March (it’s now 16th April), it never arrived. I’ve emailed customer services on several occasions and not had a response. No refund, no reply. Avoid!
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See what reviewers are saying
Easy to register and order the product after completing online health checks. Efficient delivery and resupply. Happy with results after 6 months of use. Hair has grown back thicker and no noticeable p... See more
Company replied
I noticed my hair beginning to thin around the front of my head, so I started using Unthin. Within just a few weeks, I could visibly see my hair looking thicker and healthier. I highly recommen... See more
Unthin has been effective in promoting hair regrowth and distinctly more so than other products containing only minoxidil. While I still have some noticeable thin hair at the front, i have seen new ha... See more
Company replied
Company details
Written by the company
Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.
Contact info
United Kingdom
- help@unthinhair.com
- unthin.co.uk
4.1
Great
238 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic
Fantastic, massive difference. My family have really noticed, as have I. Great product. Easy to use.
21 February 2024
Unprompted review
Reply from Unthin
Thank you so much for your enthusiastic feedback! We're absolutely thrilled to hear about the massive difference you've noticed in your hair and that both you and your family have observed the positive changes. It's incredibly rewarding to know that our product has made such a noticeable impact on your hair health and overall satisfaction.
We're delighted that you find our product easy to use, and we're committed to providing convenient solutions for our customers' hair care needs.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your hair care journey and ensure you continue to have a great experience with our product.
Thank you for choosing our product, and here's to continued success and happiness with your hair! 🌟
Best regards,
Unthin Customer Support Team
Been using for over a year
Been using for over a year. Working great, hair is noticeably thicker and fuller.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your long-term experience with us! We're thrilled to hear that you've been using our product for over a year and that it's been working great for you. It's incredibly rewarding to know that you've noticed significant improvements in the thickness and fullness of your hair over this time.
Consistent use over a year is a testament to your dedication to your hair care routine, and we're honored to have been a part of your journey to healthier hair.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and ensure you continue to have a great experience with our product.
Thank you for choosing our product, and here's to continued success and happiness with your thicker, fuller hair! 🌟
Best regards,
Unthin Customer Support Team
Very slick website
Very slick website, product easy to apply and non sticky/ smelly. Used consistently for 6 months and have genuinely noted hair regrowth in area needed
Would recommend
21 February 2024
Unprompted review
Reply from Unthin
Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that you found our website slick and our product easy to apply, with no stickiness or unpleasant odors.
Moreover, we're absolutely delighted to hear that after consistent use for six months, you've genuinely noticed hair regrowth in the areas where you needed it most. Your recommendation means the world to us, and we're grateful for your trust and support.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your hair care journey and ensure you continue to have a great experience with our product.
Thank you for choosing our product, and here's to continued success and satisfaction with your hair regrowth! 🌟
Best regards,
Unthin Customer Support Team
Reasonable Success
The service is good with the package arriving promptly every month. I was also easily able to pause the subscription for a month as I had an excess of product.
I would say overall that I have experienced thicker hair where I already had hair but no real change in areas where hair had already gone.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with our subscription service, and we're thrilled to hear that you've found it convenient and reliable! We strive to provide excellent service, and it's great to know that you've had positive experiences with the prompt delivery and the flexibility to pause your subscription when needed.
Regarding your experience with the product itself, we're glad to hear that you've noticed thicker hair in areas where you already had hair. While it's common for hair regrowth to be more noticeable in areas where there is existing hair, we understand that seeing no significant change in areas where hair has already gone can be disappointing. Consistency is key in maintaining these positive changes, so we encourage you to continue using the product as directed for continued benefits.
If you have any further questions or concerns, or if you'd like to discuss your experience in more detail, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey. Thank you for choosing our product, and we look forward to continuing to serve you!
Best regards,
Unthin Customer Support Team
A really positive experience
A really positive experience. I started using Unthin in Feb 2022, not only have I noticed significant hair re growth, so have others. Unthin have really improved my confidence.
Initially I noticed regrowth within 3 months, and although regrowth has slowed of late, I am not losing any hair and the hair I have regained and not resided.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your incredibly positive experience with us! We're thrilled to hear about the significant hair regrowth you've noticed since starting with Unthin in February 2022. It's wonderful to know that not only you but others have also observed the positive changes, and we're honored to have played a part in boosting your confidence.
It's not uncommon for hair regrowth to initially progress quickly and then slow down, before picking up again. This is part of the hair cycle. Consistency is key, and we're here to support you every step of the way.
If you have any questions or need further assistance, please don't hesitate to reach out. We're committed to ensuring you continue to have a positive experience with Unthin and enjoy the benefits of healthier, fuller hair.
Thank you for choosing Unthin, and here's to continued success and confidence in your hair journey! 🌟
Best regards,
Unthin Customer Support Team
I have noticed significant reduction in…
I have noticed significant reduction in hair loss and there has been gradual growth of new hair as well.
21 February 2024
Unprompted review
Reply from Unthin
That's wonderful to hear! We're thrilled that you've noticed a significant reduction in hair loss and gradual growth of new hair since using our product. Witnessing such positive changes is incredibly rewarding for us, and we're honored to have been a part of your hair care journey.
Consistency is key, and it's fantastic to know that our product has been effective in addressing your hair concerns. If you have any further feedback or questions as you continue to see improvements, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing our product, and here's to continued success and healthier, fuller hair! 🌟
Best regards,
Unthin Customer Support Team
A last chance saloon turned into…
A last chance saloon turned into noticeable crown regrowth
I have been pleasantly surprised by the growth I am now at the exact 6 month stage having applied to solution topically for the entire period only missing a few days I can vouch on dark hair crown regrowth.
21 February 2024
Unprompted review
Reply from Unthin
What an incredible transformation! We're thrilled to hear about the noticeable regrowth in your crown area and the positive impact our product has had on your hair journey. It's truly inspiring to know that what started as a "last chance saloon" has turned into such significant progress.
Consistency is key, and your dedication to applying the solution topically for the entire six-month period has clearly paid off. Witnessing regrowth on dark hair in the crown area is a testament to the effectiveness of our product, and we're honored to have been a part of your hair care journey.
If you have any further feedback or questions as you continue to see improvements, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing our product, and here's to continued success and confidence in your hair regrowth! 🌟
Best regards,
Unthin Customer Support Team
Be patient
I’ve been using the product for just over a year now, and have just recently started to experience a more positive re-growth. I did notice changes beforehand, but nothing major. It’s easy to apply, and does not take much time so easy to fit in to your regime. I’ve tried a couple of other available options ( other than transplant), Unthin has yielded the best results.
Based on my experience, I would say being patient pays off. I would recommend this
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're thrilled to hear that after using our product for just over a year, you've recently started to experience more positive regrowth. It's incredibly rewarding to know that our product has yielded the best results for you compared to other options you've tried.
Patience is indeed key when it comes to hair regrowth, and we're glad to hear that it has paid off for you. We appreciate your recommendation and are delighted that you find our product easy to apply and integrate into your routine.
If you have any further feedback or questions as you continue to see improvements, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing our product, and here's to continued success and confidence in your hair regrowth journey! 🌟
Best regards,
Unthin Customer Support Team
Always arrive on time and good customer…
Always arrive on time and good customer support.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for your positive feedback! We're delighted to hear that you've had a great experience with our timely deliveries and customer support. Ensuring a seamless and convenient experience for our customers is a top priority, and we're glad that we've met your expectations in this regard.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and ensure you continue to have a great experience with our product and services.
Thank you for choosing our product, and here's to your continued satisfaction and success! 🌟
Best regards,
Unthin Customer Support Team
Hair Regrowth in 4 months
Have been applying now for 6 months and hair is noticeably thicker. My hairline which has been receding for years has now come forward and is fuller. Took about 4 months to show. Excellent customer service. Monthly information about status of the order and delivery dates. Rapid response to questions. Excellent
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your incredible progress with us! We're absolutely thrilled to hear about the noticeable thickening of your hair and the significant improvement in your receding hairline after just six months of using our product. It's incredibly rewarding to know that we've played a part in helping you achieve fuller and healthier hair.
We're also delighted that you've had a positive experience with our customer service, including our monthly order updates and rapid responses to your questions. Providing excellent customer service is a priority for us, and we're glad that we've met your expectations.
If you have any further feedback or questions as you continue to see improvements, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing our product, and here's to continued success and confidence in your hair journey! 🌟
Best regards,
Unthin Customer Support Team
I feel like I haven’t lost any further…
I feel like I haven’t lost any further hair. However I still have patches in the same places after a year of using the product.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us. We're glad to hear that you haven't noticed any further hair loss. Consistency is indeed key when it comes to achieving optimal results in hair care.
While it's positive that you've maintained your current hair status, we understand your desire to see further improvements, especially in the persistent patches. It's important to stay committed to your hair care routine and continue using the product as directed.
Consistent use of the product can help support the health of your scalp and hair follicles over time, potentially leading to more noticeable results. We encourage you to stay patient and persistent in your efforts, as hair regrowth can often be a gradual process.
If you have any questions or need further guidance on how to maximize the effectiveness of our product, please don't hesitate to reach out. We're here to support you on your hair care journey and help you achieve your goals. Thank you for your continued trust in our product, and we look forward to seeing your progress with consistent use.
Best regards,
Unthin Customer Support Team
Reply from Unthin
We're thrilled to hear that you've had a great experience with our delivery service! Ensuring timely and hassle-free deliveries is a priority for us, and we're glad to know that we've met your expectations in this regard.
If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you and ensure you continue to have a positive experience with our product and services.
Thank you for choosing our product, and here's to your continued satisfaction! 🌟
Best regards,
Unthin Customer Support Team
Unthin has been effective at hair regrowth
Unthin has been effective in promoting hair regrowth and distinctly more so than other products containing only minoxidil. While I still have some noticeable thin hair at the front, i have seen new hairs growing throughout my scalp and hairline, and at my temples. Overall my hair is thicker and has more body, results I'm very happy with.
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're delighted to hear that Unthin has been effective for promoting hair regrowth and has surpassed other products containing only minoxidil. It's fantastic to know that you've seen new hairs growing throughout your scalp, hairline, and temples, leading to thicker hair with more body.
Your satisfaction and positive results are incredibly rewarding for us, and we're thrilled to have played a part in your hair care journey. If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing Unthin, and here's to continued success and confidence in your hair regrowth journey! 🌟
Best regards,
Unthin Customer Support Team
Great product
Great product, my hair is thicker, fuller, I’ve had regrowth and my hairdresser has now started thinning my hair out.
Excellent service, keep up the good work!
21 February 2024
Unprompted review
Reply from Unthin
Thank you so much for your kind words and feedback! We're thrilled to hear that our product has delivered such fantastic results for you, including thicker, fuller hair, regrowth, and even prompting your hairdresser to thin out your hair—a clear sign of progress!
Providing excellent service and helping our customers achieve their hair goals is our top priority, and we're delighted that we've met your expectations in this regard.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing our product, and here's to continued success and confidence in your hair journey! 🌟
Best regards,
Unthin Customer Support Team
Hair seems thicker and less has been…
Hair seems thicker and less has been falling out
21 February 2024
Unprompted review
Reply from Unthin
That's fantastic news! We're thrilled to hear that you've noticed your hair appearing thicker and experiencing less shedding since using our product. These are promising signs of progress and indicate that our product may be effectively supporting your hair health. Consistency is key in maintaining these positive changes, so we encourage you to continue using the product as directed for continued benefits. If you have any further questions or feedback, please don't hesitate to reach out. We're here to support you on your hair care journey, and we're excited to hear about your ongoing success!
Best regards,
Unthin Customer Support Team
Works a treat
Works a treat. Have directed friends and colleagues to use it after they've noticed the regrowth.
21 February 2024
Unprompted review
Reply from Unthin
That's fantastic to hear! We're thrilled that our product has worked so well for you and that you've been able to share your positive experience with friends and colleagues. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support in spreading the word.
If your friends or colleagues have any questions or need assistance with their hair care journey, please don't hesitate to direct them to us. We're here to support them and ensure they have a great experience like you have.
Thank you for choosing our product and for recommending us to others. Here's to continued success and more happy hair days ahead for everyone! 🌟
Best regards,
Unthin Customer Support Team
Excellent product
Excellent product. Much better results than minoxidil alone
21 February 2024
Unprompted review
Reply from Unthin
Thank you for your feedback! We're thrilled to hear that you've had an excellent experience with our product and that it has provided much better results than minoxidil alone. Your satisfaction and positive results are our top priorities, and we're delighted that our product has exceeded your expectations.
If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey.
Thank you for choosing our product, and here's to continued success and healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
This product actually works
This product actually works. I was losing hair at a worrying rate and it's now returned. It took a few months but well worth it.
21 February 2024
Unprompted review
Reply from Unthin
We're thrilled to hear about your positive experience! It's incredibly rewarding to know that our product has been effective in addressing your hair loss concerns and that you've noticed a significant return of your hair. Your patience and dedication have certainly paid off, and we're delighted that you found it well worth the wait.
If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey.
Thank you for choosing our product, and here's to continued success and healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
Definitely works
Definitely works, I started using after hair loss due to taking creatine! 6 months later my hair is back to normal 👍
21 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your success story with us! We're thrilled to hear that our product has been effective in helping your hair recover after experiencing hair loss due to taking creatine. It's fantastic to know that after six months of use, your hair is back to normal.
Your feedback is incredibly valuable, and we're grateful for your trust in our product. If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey.
Thank you for choosing our product, and here's to continued success and healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
Reply from Unthin
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a superb experience with our product. Your satisfaction and recommendation mean the world to us, and we're grateful for your support.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey.
Thank you for choosing our product, and here's to continued success and healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
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