unyoked.co Reviews 

495
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the beautifully secluded locations and stunning natural surroundings offer a genuinely peaceful escape to completely disconnect, relax, and reconnect with nature. Many people also deeply appreciate the thoughtfully designed, cozy cabins which come exceptionally well-equipped with everything required for a truly comfortable, memorable, and relaxing getaway. However, some customers also noted occasional maintenance or minor cleanliness challenges during their time at the properties. A few visitors specifically experienced a few minor inconveniences such as broken door latches, unexpected cleanliness issues, or temporary problems with heating and hot water availability.

What people talk about most

Location

People report overwhelmingly positive experiences with the stunning, peaceful nature locations and cosy... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that the cabins are generally well-equipped with... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as the best off-grid getaways... See more

Quality

Clients share positive opinions on quality, highlighting that the cabins are beautifully designed, incredibly... See more

User experience

Consumers find user experience to be exceptionally positive, describing their stays as a wonderful getaway... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing experience! This place is an absolute must-do escape for anyone looking to truly disconnect and reconnect with nature.The location is perfectly secluded, offering a simple setup that s... See more

Rated 5 out of 5 stars

Beautiful cozy cabin in a stunningly beautiful location. The large windows near the bed make you feel like you’re sleeping fully immersed in nature, but with total comfort and protection from the el... See more

Rated 5 out of 5 stars

I absolutely loved it. Such beautiful views, adorable stay-in. Loved the personalised unyoked towels and cups. So cute! We are planning it again! I would recommend a fitter person than us though. Lugg... See more

Rated 5 out of 5 stars

Amazing experience staying at Bonnie in the North Wessex Downs. Truly beautiful setting. We loved all the extra thoughtful touches - CDs for us to enjoy, lovely selection of coffee and tea and a very... See more


Company details

Written by the company

The original off grid cabin company. New to Trustpilot but operating since 2016, we have 22,451 5-star reviews, 150 cabins globally and are a lot more than just a place to stay. Nature helps us de-stress, think clearly and feel closer to those around us. We help you get there easily and impactfully, so you can do it when you need it most.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

495 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(495)

177 reviews in the last 12 months

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Rated 1 out of 5 stars

Last min cancellation by hosts with no refund and we were stranded in bushfires!!!

After travelling over 1000km across borders to stay, our accomodation was unfortunately cancelled on the day due to a very nearby bushfire. Unforeseen circumstances happen except we have since found out this bushfire has been ongoing for some time and Victoria, Australia has been under an active fire warning for over a month. There was plenty of time for the hosts to inform us of the ongoing situation and for us to assess the risk rather than waiting to cancel 4 hours before check-in. Worst of all, they refused to provide a refund. They only offered a credit note so we could reschedule. As we are not from the area, we refused and asked for a refund under Australian Consumer Law, they told us “I don’t understand”. We informed them we needed the refund so we could then book emergency accommodation for ourselves so we could be safe during the bushfires. They said they could not help us until the next day. Afterwards, I rang Airbnb and was very quickly informed that the host must provide a refund if they are cancelling and they were horrified that we were left on our own with no support to book last min accomodation. We were refunded within the hour and given a voucher to book alternative accomodation. They even found similar listings nearby in safe towns to help us and checked in afterwards. We are yet to hear back from Unyoked. We will never be booking again.

Editing post response from Unyoked:
- The area had active fires reported by Victorian authorities since 9th Jan. There had been an active fire warning in place across the state for over a month. Not once was this communicated to us in advance.
- The rep kept in touch with us throughout the day as we kept messaging to see if we were getting a refund. The rep would only respond that we weren’t eligible for refund under their T&Cs and would have to speak to their head office.
- Not once was it made clear to us that they needed to sort anything out with Airbnb. In fact, Airbnb policy makes it clear that if the host cancels, you are eligible for a refund. Why is that not easily actionable if you are a company listing on Airbnb?
- From the day of our cancellation, we have not received a follow up as promised nor any other communication other than a response to this review.
- Not once did any rep of Unyoked check in to make sure we were safe and found a place to sleep despite claiming that they care about guest safety. Airbnb, a multi-billion dollar international corp, called me twice to ensure we were safe.

26 January 2026
Unprompted review
unyoked.co logo

Reply from unyoked.co

Hey Andi,

We’re really sorry this experience felt so stressful. We do want to clarify a few important points straight away.

You were not sent into a bushfire affected area. A new fire emerged in the region on the morning of your scheduled check-in, and as soon as we became aware, we made the call to cancel the stay before arrival, along with all stays at the property for the rest of the week. We’ll never send guests out if there’s any level of risk. Safety always comes first for us. You were notified several hours before check-in once the risk became clear.

While the fire itself was around 20km away at the time, it wasn’t yet under control and, with conditions forecast to worsen the following day, we chose to act cautiously with safety front of mind. Guests weren’t asked to head out to the property once the risk became known.

We completely understand how upsetting it would’ve been to have plans change so suddenly, especially after travelling such a long distance and expecting to finally slow things down. At the same time, we’d also closed a number of other cabins across the region due to the rapidly changing conditions. Unfortunately, this meant we didn’t have any nearby cabins we could safely move you to.

Our team stayed in contact with you throughout the day via phone and messages, letting you know we were working through next steps and doing what we could to help. As the booking was made through Airbnb, a refund needed to be reviewed by our team and processed through their system. This was explained at the time, and communication remained open while it was being worked through. The refund was ultimately processed by Airbnb before we were able to confirm the final outcome directly on our end.

When safety is involved, we often go beyond our usual policy, including offering refunds where appropriate. In this situation, a reschedule was offered straight away while we worked with Airbnb to find the best path forward. We’ve since spoken directly with Airbnb and provided documentation to make sure the details are clear and aligned.

We’re genuinely sorry this experience felt so distressing and that it didn’t reflect the level of care we aim to provide at Unyoked. Guest safety is something we take extremely seriously, and we’ll always act quickly and cautiously when conditions change, even when that means making difficult calls at the last minute.

Thanks so much for taking the time to share how this felt on your end. We really hope we’re able to welcome you out to a cabin under calmer conditions in the future.

Rated 5 out of 5 stars

Truly Unyoked

The whole experience was amazing. The cabin was thoughtfully designed and very well equipped with everything one needed. An opportunity for the mind, body and surrounding to reconnect . The air was so fresh!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

It’s a must!

It’s a must!!
Had the most relaxing birthday.
I was worried about going in the middle of summer but it was fine and we didn’t even use the aircon!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful reset for mind and body.

A wonderful reset for mind and body.
I'm so glad to have found this company! Off I went on my own to Rex, not half an hour from where I live but could have been hours away. The cabin is cute and well-stocked, and the advice for how to unplug and unwind is welcome.
I would love to see the cabin at different times of the year to experience the seasons - I had sunshine, frost, rain, gloom, the lot - but I had my thermals and yellow wellies and was well-prepared for it!
Sadness on the final morning drinking coffee outside and watching the squirrels, ducks and deer and listening to the bird calls, realising that I did in fact have to re-emerge into civilisation.
The Unyoked team were also responsive and friendly when I needed to get in touch with them.
Highly recommend.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Stunning setting no matter the weather!

The Max cabin/location is simply stunning. The cabin itself is really well thought out and included everything you could think of needing. A couple of options for making fresh coffee, delicious teas, any pot/pan/utensil you may need, a picnic set up and some relaxing books/games if you need entertainment beyond watching the sheep, listening to the creek or just existing in nature. The setting itself is so special, I couldn’t have asked for more. A hammock in the shade next to a stream is the perfect place for reading and daydreaming, the native forest surrounding is stunning, the sheep and cows provide a comical opportunity to ‘people watch’, and the outdoor bath just tops it all off. I had a mixture of sunshine, overcast and thunder and lightning so I can safely vouch for Max no matter the weather! My only regret is not booking another night, I’ll be back one day to remedy this. My tip would be to read ‘The Consolations of Philosophy’ if it is there on your visit - I’m sure it was intentional, but it is the most perfect book to read in a setting such as this. Thank you for sharing this slice of heaven!

14 January 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful excluded getaway

This was probably one of the most beautiful places I’ve stayed at. I got this voucher for my boyfriend’s birthday and we finally booked it. It’s so cute and small in a comforting way. We spent each night in the hot tub and during the days we chilled out and relaxed, watched the sheep eating all around us. There was even two black alpacas or llamas around the area as well. Definitely worth it. There’s no microwave or anything using power though mainly just a stove and a kettle for the stove. But a really cute cassette player with tapes and you can connect Bluetooth! Can’t really fault this at all. It was a much needed mini holiday, we absolutely loved it, i’m with Telstra and I didn’t have any service at all but my boyfriend is with Vodafone and he got decent service! The walk up with the wheelbarrow was honestly very hard and even getting down without rolling away was difficult to but other than that I can’t really complain!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it. Amazing cabin in a great location. Attention to detail is incredible. While simplistic one the one hand, the amenities supplied were superb and we were blown away by how neat it was and the level of thought that has gone into all the little details. Cannot rate it highly enough.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Beyond any expectations

This was beyond any expectations. Everything was so smooth, the cabin was clean and had everything we needed + some. It was truly peaceful and restorative. We stayed at 'Nyssa' and the nature and views around it were insane. We also hiked down the hill to a river which was the highlight. This is a no brainer.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

A memorable night away with our beloved…

A memorable night away with our beloved dog. We appreciate the attention to detail - a tape player, board games and high quality bedding. My highlight was indulging in an outdoor shower under the stars. I will be recommending Unyoked to friends and family.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I had the best time in Gus

I had the best time in Gus. It was put first time and everything was so lovely. When we arrived there were no electricity and we couldn’t figure it out where the hot water was but didn’t matter. Put the fire on and we had a blast. Bed were super comfy, the cabin super cute and the views were stunning. And the all concept behind it , absolutely love it!

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Embrace Simplicity

If you are looking to go off grid, enjoy some peace and quiet this is the best place for it. It was perfect. the cabin is super well equipped, and while all easy accessible you feel isolated. Even in -3 Degrees it was very enjoyable. I will do it again :)

3 January 2026
Unprompted review
Rated 5 out of 5 stars

The best time

We had the best time during our unyoked stay in Chester, UK. The cabin (Ines) was just lovely, very comfy bed, all the provisions you need and we spent 3 very happy evenings bundled up with the fire. There is an amazing pub a few minutes walk away (the Pheasant) which we hada great NYE lunch in. We had a little technical hitch at one point so we contacted the Unyoked support who had it working in no time - thought their response time and customer service was top tier. Can't recommend highly enough and we're already looking forwards to our next stay with unyoked.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Stunning views

Stunning views, very peaceful, the tape deck and unyoked tapes were really nice as well. We are excited to try as many cabins as we can!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

The BEST!

Our Unyoked nature escapes have truly become a staple for us, we now book at least two weekends away every year, and after visiting four different cabins over the past two years, we can confidently say we are completely hooked!

My partner and I cannot recommend Unyoked enough. As a younger couple who love the idea of getting off-grid but don’t have the setup or gear for traditional camping, Unyoked offers the absolute perfect balance. The cabins are beautifully designed, incredibly comfortable, and thoughtfully equipped with everything you need - without taking away from the immersive nature experience.

Every stay feels effortless and stress-free, allowing us to truly switch off, slow down, and reconnect with nature (and each other). From the secluded locations to the small details inside the cabins, it’s clear how much care and intention goes into every Unyoked experience. It’s become our go-to way to reset, recharge, and escape the noise of everyday life. 💛

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous stay at Maynard

Wonderful experience staying in Maynard in Hampshire, UK. It was so peaceful, the cabin had everything I needed but nothing superfluous. Wish I could have stayed for longer. Unyoked were super responsive to my messages when I needed anything.

Only quibble is that after I had issues locking the lock box on the final night - no problem with that, things happen -
I contacted Unyoked. I found a solution to locking the door while I slept, but before that, the Unyoked staff member had suggested that I’d be fine sleeping with the door unlocked as the estate was ‘safe and secure’. This was despite me being a female travelling alone, and the estate being completely open, no fences around it, having a lot of other neighbouring residences around it, and having multiple public footpaths running through it.

I didn’t feel at all unsafe the whole time I was there, and I’m sure wouldn’t have faced any issues if it had been unlocked, but I still felt it wasn’t very responsible advice from the company to tell a single female traveller that the security situation was better than it was and suggest sleeping with the door unlocked.

But it was only a tiny thing, and found another solution (hence leaving 5 stars not 4) and everything else was great.

15 December 2025
Unprompted review
unyoked.co logo

Reply from unyoked.co

Hey Jo,

Thanks so much for taking the time to leave your feedback with us. Firstly, we're stoked to hear you had a great time soaking in the peaceful surroundings at Maynard. It's so easy to get immersed in nature there and wishing you could stay longer is exactly how we want all guests to feel when it's finally time to say goodbye!

That said, we're so sorry to hear you had some issues with the lockbox and really appreciate you flagging them with us. We take the comfort and safety of our guests seriously, and so we're gutted to hear our remarks left you feeling a bit uneasy, and you're right to call this out. We definitely take this on board, and your feedback will help us respond more thoughtfully going forward.

Thanks again for your feedback and lovely comments about Maynard. We'd love to welcome you back soon for another (maybe longer) escape!

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