UpCircle Reviews 

2,635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting improved skin hydration, texture, and appearance, often leaving it smooth, radiant, and soft. Many appreciate the natural feel and pleasant scents. People frequently highlight the excellent customer service, efficient ordering, and quick delivery. However, some customers noted occasional delivery issues, with items not arriving or being significantly delayed. A few people found certain products unsuitable for their skin or ineffective, sometimes causing adverse reactions like soreness or dryness. Additionally, some reviewers were unhappy with customer service responses, citing unhelpful interactions or unexpected return costs.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the effectiveness and... See more

Quality

People report positive experiences with quality, consistently praising the superb nature of the products and... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers describing it as... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quickness of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more

Rated 5 out of 5 stars

I ordered the Face Scrub with Coffee + Rosehip Oil and wow I am OBSESSED! Firstly, it smells amazing and I don’t even like coffee 🤣 and my skin is the most hydrated it has been in months! I suffer wi... See more

Rated 5 out of 5 stars

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just b... See more

Rated 5 out of 5 stars

A chance encounter with Caudalie in California allowed me to try the product as a sample pot. I knew from day one this was the first moisturiser I had ever used in nearly 5 decades that actually worke... See more


Company details

  1. #34 of 63 best companies in Skin care clinic

Written by the company

Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,635)

593 reviews in the last 12 months

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Rated 5 out of 5 stars

Coffee scrub smells better than my actual coffee

Bought the coffee scrub mostly out of curiosity since it's made from reused coffee grounds instead of new stuff, liked the idea behind it. Texture's coarse enough to actually do something but doesn't tear up my skin after like some scrubs do. Smell is incredible, proper coffee shop not that fake candle version of coffee scent. Packaging is minimal which fits the whole point of the brand I guess. Nothing arrived cracked, shipping was quicker than expected too. Added another product to my basket for next time already.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordering is easy and shipping is quick

Ordering is easy and shipping is quick. I love that you can get tester products. This is really handy for people like me with sensitive skin. The eye cream is the first I’ve found to not irritate my eyes! Skin is feeling good with the products.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Bought the powder to foam face wash to…

Bought the powder to foam face wash to bring on holiday .One week in, im loving it .First a little goes a long way,itmakes a lovely creamy foam which leaves my skin clean,soft and glowing.This is definitely a product I'll use all year .

23 July 2026
Unprompted review
Rated 5 out of 5 stars

5 star ++++++

Products: Eye cream, Face scrub and cleansing face milk - Free mini sash face toner.
1st comment for amazing service...Ordered 21st July 11:18 and product arrived 22nd July 12:01. 2nd I have just tried all these products. As a woman just reached 40 WOW!!!! My face feels smooth, revived, fresh and the eye cream is nothing short of a miracle.
3rd all items smell AMAZING.

Think I have found my new best product. Can't wait to order and sample the others.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Evri failure to deliver. Upcircle class act.

Evri delivered my Upcircle parcel to a completely different address and it was then lost.
I really appreciate everything Upcircle did to sort out Evri’s error. The company helped immediately through answering emails and sent me replacement order.
You are such a great, caring company with an excellent, high quality product I love using.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, clean fresh products

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural...
Only using now for the first time, I took the time to research and can honestly say I am not disappointed, wish I had taken the plunge sooner! Looking forward to building up my collection 😊 Thank you so much!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, I ordered my latest products and they were delivered the next day. You also get help and advice if you need it.
The products are lovely to use and my skin feels lovely for using them.
Would definitely recommend.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

First came across this company a few months ago. Very happy with their eye cream and night cream. Needed to contact them yesterday, received a quick response to my email and my query was dealt with very quickly. Thank you for excellent service.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous products

Fabulous products. Makes your skin feel smooth. Fine lines reduced & its taken me a long time to find product as good as these. From the serum, the oil the eye cream & the moisturising cream, they are fabulous

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous samples !

Fabulous samples ! So far all great , no reactions on my face to anything . Just makes my skin feel great . Just need to decide now which prifuct to spend my money on ! 😄

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Shampoo and conditioner

I ordered the shampoo and conditioner because I have seborrheic dermatitis. I’ve used medicated shampoos and leave in liquid. I’ve used coal tar and pine tar shampoo. The whole range of head and shoulder products and nothing worked. So far I’ve used up circle three times over the last week.There has been a huge improvement. My scalp doesn’t itch anymore. Massive reduction in dandruff and the large scaly flakes are at least 50% gone. I highly recommend this product, it’s amazing. Well worth the money.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

UpCircle: Great products, exceptional service.

I had an issue as my UpCircle parcel failed to arrive. I emailed them to ask for an update and the speed with which they handled this is impressive. 24 hrs after I sent my email my parcel is here. This company has really great products which I love using and their customer service is nothing short of exceptional. A lot of companies could learn from how they handle issues. Many thanks UpCircle 🙏

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I am new to UpCircle and so far I am very impressed with their customer service. They respond immediately to any query you may have and are very helpful in resolving the issue. I have placed my first order and will review the products after using them. So far I very much like what I have experienced!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Love love love!

I love all of the products I have tried, and that's most of them!

I have been using UpCircle for years. I have a subscription to the shampoo and conditioner. I use the eye cream, night cream, peptide serum, coffee oil, cleansing balm daily. They all smell so delicious as well as leaving my skin in tip-top condition!

A little goes a long way of all products. Everything is cruelty free, vegan and sustainable. I just love the ethos of the brand and if you can find a local refill store that stocks it like I have then nothing can be better than that. Even if you can't refill the packaging is easily recycled as glass.

15 July 2026
Unprompted review

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