UpCircle Reviews 

2,635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting improved skin hydration, texture, and appearance, often leaving it smooth, radiant, and soft. Many appreciate the natural feel and pleasant scents. People frequently highlight the excellent customer service, efficient ordering, and quick delivery. However, some customers noted occasional delivery issues, with items not arriving or being significantly delayed. A few people found certain products unsuitable for their skin or ineffective, sometimes causing adverse reactions like soreness or dryness. Additionally, some reviewers were unhappy with customer service responses, citing unhelpful interactions or unexpected return costs.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the effectiveness and... See more

Quality

People report positive experiences with quality, consistently praising the superb nature of the products and... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers describing it as... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quickness of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more

Rated 5 out of 5 stars

I ordered the Face Scrub with Coffee + Rosehip Oil and wow I am OBSESSED! Firstly, it smells amazing and I don’t even like coffee 🤣 and my skin is the most hydrated it has been in months! I suffer wi... See more

Rated 5 out of 5 stars

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just b... See more

Rated 5 out of 5 stars

A chance encounter with Caudalie in California allowed me to try the product as a sample pot. I knew from day one this was the first moisturiser I had ever used in nearly 5 decades that actually worke... See more


Company details

  1. #34 of 63 best companies in Skin care clinic

Written by the company

Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,635)

593 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a returning customer and use their…

I am a returning customer and use their moisturisers, eye cream, peptide, face balm, spf (which is a pot of wonder), body scrub and the shampoo and conditioner. I return because I like their ethos and the products are amazing. The sample box is a great way to try before you buy and I would highly recommend

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Sent for the sample box good value with…

Sent for the sample box good value with the £20 gift voucher off your next purchase loving the eye cream face oil and the body oil will definitely be ordering again want to try the face serum have recommended to my family and friends excellent products would highly recommended

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Shampoo and conditioner bundle

Ordered the hair shampoo and conditioner set as it was on offer, i wouldnt normally pay that much for haircare . The items are quite small and i was a but shocked, however you only need small amounts and the shampoo smells amazing and lathers really well. My hair is definately less frizzy- even in this humid heat . Give it a try

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Tried out their Tester Kit and loved…

Tried out their Tester Kit and loved the products. Had to order several products after that. Impressed with shampoo + conditioner. I can now go 3 days without washing it. (previously extremely greasy). Also love the Face Cleanser, Toner and Night Cream. Im still baffled how little shampoo is needed to lather the hair. Well done you all.

26 June 2026
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, if a bit expensive for what you get although a little does go a long way. Not suitable for faces as it leaves a greasy film and made my face a bit spotty. Nice on arms though.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

mineral sun cream spf25

I wanted a mineral sun cream as I believe it’s better for your skin and general health. The upcircle one has the perfect texture-- is easy to apply and has fresh mild lavender scent.
I love it , and will definitely be buying more.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Loved all my upcircle items

Loved all my upcircle items, the eye cream,r roller and coffee extract type face oil. Very good products, really hydrated, and not hype. I am.buying again .

17 November 2025
Rated 5 out of 5 stars

I have been using the face scrub ever…

I have been using the face scrub ever since I had one in my glow mama box many years ago , I have expanded to the rest of the range over the years they make my skin so silky soft .I love everything they do and what they stand for . I can't fault the products or delivery service. I might make one suggestion if I may can you do refills , it seems a waste to throw the containers in the bin .

9 July 2026
Unprompted review
Rated 5 out of 5 stars

After trying out the sample sizes i…

After trying out the sample sizes i decided to try some bath products and can say i am not disappointed
Not only do they give a beautiful smell, great cleansing, but also kind to the planet, i will be buying more for sure

8 July 2026
Unprompted review

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