UpCircle Reviews 

2,631
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 659 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in skin hydration, texture, and appearance, alongside positive results for hair. Many appreciate the high quality, natural feel, and pleasant scents, often finding that a small amount goes a long way. The ordering process is easy, with prompt delivery and well-packaged items, and customer service is consistently highlighted as fantastic and responsive. However, some customers also noted occasional issues with delivery, experiencing delays or items not being dispatched promptly. A few other people also felt that certain products did not suit their skin, leading to dryness, irritation, or a lack of hydration. Additionally, some reviewers were not happy with aspects of customer service regarding unresolved issues or unexpected costs for returns.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with how the... See more

Quality

Customers consistently note positive experiences with quality, praising products for leaving skin feeling... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the quick delivery of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, polite, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more

Rated 5 out of 5 stars

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just b... See more

Rated 5 out of 5 stars

I ordered the Face Scrub with Coffee + Rosehip Oil and wow I am OBSESSED! Firstly, it smells amazing and I don’t even like coffee 🤣 and my skin is the most hydrated it has been in months! I suffer wi... See more

Rated 5 out of 5 stars

I am a returning customer and use their moisturisers, eye cream, peptide, face balm, spf (which is a pot of wonder), body scrub and the shampoo and conditioner. I return because I like their ethos and... See more


Company details

  1. #41 of 63 best companies in Skin care clinic

Written by the company

Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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Replied to 47% of negative reviews

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4.7

All reviews

(2,631)

588 reviews in the last 12 months

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Rated 5 out of 5 stars

Keep up the good work

The ordering process was very easy. Orders arriving really quickly after only a couple of days at most. Orders packaged well. I ordered the peptide serum ( after I had tried the original brilliant sample pack). Its lovely to use melts into the skin really quickly while massaging gently. My skin is starting to feel and look better. Just ordered eye cream....will start that very soon. Keep up the good work.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing for very sensitive skin with rosacea

I've been using the upcircle products for about a year or so now. I have purchased everything that they sell and they are very few of their products that I either can't use or don't like! I love the sustainability and eco approach to the company. So many of the ingredients are recycled and repurposed. Even the packaging is plastic free. But to find a sustainable skin care product that actually works is rare. Some of my favourites are

Eye cream - so far this has reduced my dark circles and got rid of the puffiness by eliminating the water retention under my eyes.
Peptide serum - can't believe how fast this is actually worked! I've been applying it to damp skin which helps it to absorb better. It has helped with hydration tenfold. Absolutely unbelievable product.
Face moisturiser - most moisturizers burn my skin so much that I have to remove it straight away. I have rosacea and very sensitive skin and this has worked wonders.
Cleansing balm - The only cleansing balm that is both gentle on my skin and removes waterproof makeup. I absolutely love it, especially when you pair it with the milk cleanser afterwards.
Bath salts - these bath salts have petals in them. They float on the water and the bath salts smell gorgeous.
Body cream - I've tried both the body cream and the body lotion and I find that the body cream is more for me. It soaks well into the skin and leaves a beautiful scent.
Shampoo & Conditioner duo - by far the best shampoo and conditioner I have ever used. You only need to use a tiny amount as there is no water in the ingredients. Massage it into your scalp and roots and rinse the rest of it through to the ends. It lasts five times longer than any shampoo you buy at the store. The new formula conditioner is very good, but I do prefer the older formula. Nonetheless, it leaves my hair clean, soft and manageable. I won't be switching back to my previous brand.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

My skin is very dry and has…

My skin is very dry and has pigmentation. I have used many expensive creams, but after using them for a few days, my skin becomes even drier and irritation starts.

However, since I started using UpCircle night cream, it has been about two weeks now, and I haven’t experienced any side effects.

I will know how effective this cream really is after continued use, but so far, based on what I’ve used, I am satisfied.☺️

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The products are lovely are smell…

The products are lovely are smell delicious, my only suggestion would be put the conditioner in a different colour glass jar so its easier to tell the difference when you are in the shower without glasses!! My hair feels lovely and I cant get over how small amount you need.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

RE-VITALISING SHAMPOO

I bought the shampoo and the conditioner for dry, curly hair, with coconut and grapefruit oil. Both products smell good, are easy to use and you don't need much. Left my hair feeling far less dry. Very impressed by packaging, all non-plastic. Order was quickly processed and no problems with delivery.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

After deliberating over whether this…

After deliberating over whether this was another hyped up cosmetic wonder cream i decided to give it a go. The whole ethos won me over but I have to say the products I have tried so far have been exceptional particularly the eye cream which works amazingly well. I can't say whether it would work for everyone but just give it a go and hopefully you will be as pleased as I am that I took that decision.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I had to look for a new skincare…

I had to look for a new skincare routine as being 8 months pregnant my skin wasn’t responding the same to my usual products. So pleased I came across UpCricle. The under eye caffeine pot is amazing and so is the face oil. My skin looks dewy and plump.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Great facial products for sensitive…

Great facial products for sensitive skin that I’ve actually reordered a few times, & unlike other acne or facial regimes, it’s something I consistently use and do easily. I’ve noticed a dramatic change in my skin with less breakouts and a softer more overall glow. I’ll be excited to try out their other products when i can.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Lovely products and excellent customer service

I recently discovered Upcircle and I am really loving their face moisturisers (night and day), eye cream, SPF protection cream and lip balm. The oat cleanser and soap bars are also really good. The products I'm using feel clean and nourishing and my skin is definitely reacting well to them. Interestingly, I've been wanting to wear less make-up since I've been using Upcircle skincare; the SPF in particular is gorgeous to use and seems to even out my skin tone to the extent that I don't feel the need for much make up once that's been applied! I tend to try different products but have found myself re-ordering from Upcircle and finishing every last drop of each of the products. I also want to compliment them on their excellent customer service; my orders arrive so quickly the next day. I'm really impressed!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products that actually do…

Excellent products that actually do work I have ordered many items from this company all arrive very quickly All products feel very natural on your skin and the hair oil had not only put my hair in beautiful condition but also mais it shine amazing results

1 May 2026
Unprompted review
Rated 4 out of 5 stars

LOVE their skincare products!

I love their skincare products and their service is wonderful. Quick delivery, thank you notes and discount coupons; don't need more. Bit pricey but it's worth it to me :)

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m not someone who usually writes…

I’m not someone who usually writes reviews and I’ve always been a bit skeptical, often assuming many are paid promotions, but this eye cream genuinely surprised me.

I’ve been using it for just two weeks, and the difference is remarkable. I’ve had dark circles my entire life and have tried countless products with no real results. When I say dark, I mean the kind where I wouldn’t leave the house without concealer.

Now, after only two weeks, I’ve noticed a significant improvement. I actually reach for this eye cream instead of concealer and that’s something I never thought I’d say.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I’m totally in love with UpCircle products

I’m totally in love with UpCircle’s products! I started with the Peptide Serum, which turned out to be a complete game changer - easy to apply and ridiculously effective. Next was the eye cream - seriously soothing and calming. Recently bought the Kaolin clay face mask - without a doubt, this is the best face mask I’ve ever used. It does exactly what it says it’ll do and my oversized pores are shrinking very nicely. Safe to say, I’m a total fan and will be a very loyal customer. 100% recommended!

3 May 2026
Unprompted review
Rated 4 out of 5 stars

Easy site to navigate

Easy site to navigate. Great ethical use of products that would otherwise be wasted.
Products arrived without delay.
Products appear lovely but only been using for a week so too early to give an honest opinion

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great brand

Great brand and really enjoying the products, great aromas, great to apply and good value. Upcycling perfectly good waste products has got to be the way forward! Well done Upcircle

30 April 2026
Unprompted review

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