I never received at note or an email, to let me know that the driver came by to deliver my package and when the sender called to get informations about the package he was told that they would destroy... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Giving UPS one star is honestly far too generous. If I could give 0 stars, or even negative stars, I can hardly imagine any other company being more deserving of that honor. A month ago,... See more
Paid to get the packet delivered within 2 days. Unfortunately the shipper had chosen UPS and advised they would come during a working day. Tried to change the address online - not possible. Got throug... See more
UPS is the most irresponsible carrier I have ever dealt with. They had my package in Glostrup, took my payment for customs/VAT (460dkk), and then proceeded to ship the package back to Italy by mistake... See more
Company details
Written by the company
UPS® er en global leder inden for logistik og tilbyder en bred vifte af logistikløsninger, herunder pakke- og fragttransport, værktøjer til international handel og teknologiløsninger til virksomheder. UPS er til stede i mere end 220 lande og territorier verden over.
Contact info
Naverland 7-9, 2600 Glostrup, Denmark
- 35 25 80 80
- ups.com/dk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company is a joke
This company is a joke. Whenever I’m supposed to receive a package via UPS, I arrange my meeting etc accordingly and stay home, and they always claim that no one is home. Same thing happened yesterday as well, I was home all day and they claimed that no one was home.
If you are not delivering, then just don't get the money, and don't give a delivery date!!! How on earth this company can survive and don't bankrupt.
Not on time and according to agreement
The company did not deliver on time, wasting a lot of my day.
Secondly, they did not make sure I was home although the delivery specified a signature was required.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
