Upshift Reviews 

162
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Purchased the R-Max rig, what a behemoth the rig is, delivered in 48hrs. Unfortunately didnt come with instructions but can be had from Jonathan but was pretty self explanatory to assemble without. Al... See more

Rated 5 out of 5 stars

Brilliant service. I'm new to sim racing but I was given ample expert, non judgemental and non pressurised advice by Jonathan @ Upshift. Once I had decided on the sim rig, they turned around delivery... See more

Rated 5 out of 5 stars

Don’t normally write reviews like this but I had to. The customer service is top notch any questions u have Johnathan is always going above and beyond to and giving you the right advice u need. Couldn... See more

Rated 5 out of 5 stars

If you're looking for a new race rig then look no further. Superbly made, extremely strong and really looks the part. Straightforward to put together thanks to detailed instructions supplied by Jonath... See more

Company details

  1. Gaming services

Written by the company

Upshift is the Sim Racing Store, run By Sim Racers, For Sim Racers! Upshift's Sim Racing Experts have loads of experience using all the sim racing products we sell. We want to share our knowledge with you - we offer the best advice, support and reviews. Get in touch and speak to an expert sim racer, who can answer all your questions and help you find your perfect product. We select the best sim racing products, and give you all the advice you need to ensure you get the right product for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

162 reviews

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No recent history of asking for reviews

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4.8

All reviews

(162)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent store 10/10

An excellent store with very helpful and knowledgeable staff. From ordering to delivery everything went like clock work and I was kept in the loop all the way. I even got emails after the delivery to check everything was working and the set up went ok. Honestly what more can you ask for, I very rarely write reviews but these guys really do deserve one. If I ever need anything else I will defiantly look them up.

23 January 2020
Unprompted review
Rated 5 out of 5 stars

Extremely Helpful and Generous

Ordered my rig the other day. Had an email from the director Jonathan who told me that one of his suppliers sent in an out-of-date stock sheet and one of my items ordered was actually out of stock. He was very helpful in finding an alternative item for me and the one I picked out was an extra £25, which he happily covered the cost of due to the inconvenience, even though I was more than willing to pay the extra fee. I will definitely be using the company again for any future purposes, thanks guys!

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Great company and owner.

Jonathan was attentive with the web chat and the subsequent email regarding the setup of the product before I placed the order with him. He couldn’t do enough on the Friday mid-morning to help expedite the product for a Saturday delivery. All arrived well packaged and in time for a Saturday afternoon sim flying session.

14 January 2020
Unprompted review
Rated 5 out of 5 stars

We Bought the Sim_lab P1 x for my son…

We Bought the Sim_lab P1 x for my son and it is a great bit of kit.
Jonathan at Upshift was a great help during the order process and the after sales at Upshift has being first class with any questions.
I would recommend Upshift to anyone who is interested in these products.

3 January 2020
Unprompted review
Rated 5 out of 5 stars

Definitely will use again

Can’t fault the service provided. Top level customer service from Jonny,
He was super helpful throughout the whole process of selecting the right rig, and was willing to answer any questions I had about delivery and chasing suppliers to make sure I got my delivery on time, definitely will use again 👍

24 December 2019
Unprompted review
Rated 5 out of 5 stars

absolutely fantastic company to deal with

after speaking with jonathon, he knew exactly what my needs were and was quick on the ball and got them ordered for me. I cannot recommend this company enough there is nothing they will not do to try and get you what you need and at a reasonable cost too. anything i need from now on my first call will be to upshift store. be sure to give them a call and see what they can do for you

5 November 2019
Unprompted review
Rated 5 out of 5 stars

Great Service!

Can’t fault UpshiftStore at all. My order came quicker than expected and communication around my order was exceptional. Will definitely be using them again in the future!

30 October 2019
Unprompted review
Rated 5 out of 5 stars

Really pleased with my rig

Really pleased with my rig. Customer service was good - had some questions before buying and got the help I needed straight away. Have recommended to others and will do again.

25 October 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast delivery and helped me when I had questions about setup, very pleased. 5*

24 October 2019
Unprompted review
Rated 5 out of 5 stars

Great experience with the team at…

Great experience with the team at Upshift.

Jonny was super helpful with all the different options prior to order and checking that I had the right mounts etc. Delivery was faster than I expected and the rig is amazing!

24 September 2019
Unprompted review
Rated 5 out of 5 stars

honestly couldnt ask for a better…

honestly couldnt ask for a better buying experience. ended up having a very long chat with Jonny who helped me go in the right direction with my Racing Sim. delivery was earlier than expected and he kept me up to date threw the whole process. if youre looking to buy or even looking to get some help then give Jonny a shout

26 August 2019
Unprompted review

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