Upside Reviews 577

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I've had this app down loaded on my phone a few weeks and I've made several attempts to use my ten dollar bonus with the cash back every store I go in act like it's a sin they don't want to scan the c... See more

Rated 2 out of 5 stars

Was great at first. Processing was timely, amounts were consistent. I check the amount cash back at home before shopping. Now, that percent changes once I get to the store. Or, "max limit reac... See more

Rated 1 out of 5 stars

Started out alright, entered the location where I filled up, got a refund in hours ! Then they started screwing me, got the fuel, submitted my purchase, this company kept me waiting almost a week,then... See more

Rated 1 out of 5 stars

All my UPSIDE BALANCE DISAPPERED ONE MORNING. no way of talking to a live representative. Someone SUPPOSEDLY logged into my account withdrew funds . Customer Reprenrltative via email after 3 day... See more

Company details

  1. Cashback provider
  2. Financial Institution
  3. Mobile Money Agent
  4. Money transfer service

Written by the company

Upside provides a marketing platform (similar to Facebook ads or Google AdWords) to retailers. Through the power of OpenBanking, we are helping our customers to effortlessly save money. The platform, in turn, enable retailers to reach new and infrequent customers, to hyper-personalise cashback offers.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

577 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

There definitely is a catch.

I always wondered what the catch was, I figured it out. You're not saving anything on gas. This app routes you to gas stations that have the highest priced gas. You may get 15+ cents per gallon back at some point but if you just drive down the street to the cheaper gas station you'll save the same right now.

18 May 2023
Unprompted review
Rated 1 out of 5 stars

Scam

I have been using upside for 3 months and all the sudden my balance disappeared. There is no way to contact them for help. You have to fill out their form and send receipts for every purchase. Way too much trouble to go to for the few dollars owed me.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Where is my Walmart card?

I’ve used Upside for 3 months for gas. Collected and try to cash out a $24 for a Walmart card. It says it takes 2 days to get it, but it’s been a week. I think I’ve been scammed.

11 May 2024
Unprompted review
Rated 1 out of 5 stars

Bait and switch app!

This app used to be good.. now u go to a station and use app with card on file..says it processing ...then after awhile expired.. if you contact customer service you may or may not get credit.Total waste of time..Bait and switched...

28 April 2024
Unprompted review
Rated 1 out of 5 stars

RIPOFF WILL NOT HONOR THEIR DEAL

A 1 star review is generous. For a 1st time user, I was supposed to get a 55cent per gallon discount at the BP station the app directed me to. I purchased 20 gallons, and followed the instructions. I never received a nickle, so I tried again, only to find that they took my new customer bonus, and again they didn't credit my account. Finally, after 4 tries, they finally gave me a $1.93 credit, but to withdraw that, they charge $1.00. I followed their instructions exactly as told, each time. Bait and switch tactics are used.

6 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

You have to spend more most the time to get the cash back and 3/4 of your purchases will not be refunded in time and will say EXPIRED. I give this company a big fat F for falsifying and misleading practices..

7 May 2024
Unprompted review
Rated 2 out of 5 stars

Very poor customer service

Very poor customer service have not received any cash back for the past 6 times; have provided proper proof of payment and sent receipts to them!!!! Constantly getting a different response from the different representatives! Very poor customer support from April 6, 2024

6 April 2024
Unprompted review
Rated 1 out of 5 stars

Upside App is not dependable

Upside App is not dependable. When you cash out your savings they do not show up.
When you engage Support, they claim you just have to wait. It was 3 months the first time, this time it's going into 4th week. So I do not recommend Upside APP.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Got paid, and the “bonus code” worked too.

I have to thank my grandson Milo for getting me all set up on this, epically since we bought the RV.

Putting his instructions here for all friends: "So just search for the app ‘Upside’ and anywhere it asks for an invite code, promo code or referral code put 3XUD6 to receive a bonus after using it for the first time” - and it worked!!!

As you know about a year ago Barbra and I reluctantly bought a very nice new Class C RV to explore the country in. From day 1 to now, we've just loved it. We retired last year so still staying within a few hours from home then we will do our long trips and we can’t wait. We are not athletic, adventurist or very social. I have a very bad back and use a walker or electric trike. I wanted this lifestyle and was worried I was nuts. But it’s the BEST! We do as we please, always meet new people and there are weekends I just stay relaxing inside of it! The downside, no surprise - has been the gas prices. So anything that helps to save money is a thumbs up from me.

3 May 2024
Unprompted review
Rated 1 out of 5 stars

I feel like this is a scam

I feel like this is a scam. I haven't received any cash back. This app sends you to gas stations that are higher priced and show you what you'll pay with the cash back. Only you actually get nothing back. I'll stick with Walmart+ and continue to get 10¢ off per gallon.

I didn't recommend this app.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

The last 2 times (and a few times…

The last 2 times (and a few times prior) I haven’t gotten my cash back for a gas purchase. It says processing for so long (2 weeks), that finally it is expired! I sometimes go to stations where the gas is a little higher priced if they take upside, knowing I’ll get cash back to make up the difference! No more!!

9 April 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam you go running to these…

It's a scam you go running to these places thinking you getting cash back when they so call process the transaction they say I dint qualify because you didn't use the card attachment but when you go the wallet on the app your card is there then they say oh send a screen shot from your bank statement proving you use the card to pay for it the app is a.scam I used it for a month and haven't gotten anything back

2 April 2024
Unprompted review
Rated 1 out of 5 stars

They have not paid me out for so many…

They have not paid me out for so many transactions. Because I didn’t upload proof of all these within 15 days they expired. What is the point off the app if I have to constantly be checking if I got my reward. Since January 2024 I have not been paid out for 12 of my 13 purchases. So disappointed.

27 April 2024
Unprompted review
Rated 1 out of 5 stars

If I could give a negative score I…

If I could give a negative score I would. The way this scam looks from my point of view is they pay out almost a third of the time and say you didn't get the savings and pockets the cash you don't receive . Then they tell you that you'll get .45 cents off a gallon and only give .20 cents off. They are criminal geniuses. By giving a little saving they keep the clients committed to the site, because we think some savings is better than none. I give the one star for the genius ( douche bag) that thought this scam up....

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Good app

Turns out after you pay for your gas you have to press paid. I was not doing that the first couple of times. Now I’m receiving cash back. I don’t understand though I had seven dollars on one and they took a dollar of my money. It’s very strange.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

The best gas/food app ever

I have had the upside app for less than 2 years now and have earned almost $300 back. This is the ONLY gas and food app that you can ligitimately get cash back via give cards. I recommend this app to lessen the pain from bidenomics.

23 April 2024
Unprompted review

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