I ordered two pairs of Prada sunglasses (PRA51S and PRA57S Polarised) and I’m very satisfied. The products are original, well‑packaged, and exactly as described. The delivery was fast and safe, e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... See more
I Bought some sunglasses for my partners birthday, they came quicky after ordering, unfortunately they were not her style, i contacted the urban sunglasses service team and they were excellant at so... See more
Company replied
After the initial order I was informed that the item was out of stock in the uk but it was available at their European wear house but would take 6-9 working days for delivery,unfortunately the item wa... See more
Company details
- #31 of 48 best companies in Sunglasses shop
Written by the company
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
Contact info
22 Lintons Lane, KT17 1DD, Epsom, United Kingdom
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4.7
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Tom Ford Fausto
Ordered a pair of Tom Ford Fausto they didn’t have it in stock however swiftly arranged for them to bee shipped from their Europe warehouse kept me informed and I did receive them within stipulated timeframe.
Happy customer who wouldn’t hesitate to order again
22 January 2026
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Abhishek,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent customer service with fantastic prices
Price was fantastic compared to other retailers! Unfortunately my sunglasses were out of stock in the uk warehouse but I had a WhatsApp to say that they could be sourced from the European warehouse (at no extra cost) but delivery would take slightly longer. I was very impressed with this option and the communication was very consistent throughout!
25 January 2026
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Kate,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
The parcel was delivered very quickly
The parcel was delivered very quickly. The glasses are of excellent quality.
15 January 2026
Reply from URBAN SUNGLASSES
Hi Dear Lyudmyla,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Reply from URBAN SUNGLASSES
Hi Dear Ray,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Good service after I had a slight issue…
Good service after I had a slight issue with my order customer services rectify it and replace my glasses overall I am pleased with the outcome and hope to shop here again,
Thank you
19 January 2026
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Mina,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Nice 1
Solid quality and didnt cost a bomb. The free shipping is a big bonus.
Cheers guyss !!!
18 December 2025
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Mohammad,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Honestly speaking I was not expecting…
Honestly speaking I was not expecting such fast service for free delivery. The sunglasses are stunning and came with a cleaning Kit. So happy with my purchase.
Definitely coming back soon.
8 January 2026
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Logarzo,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quality glasses and delivery was quick…
Quality glasses and delivery was quick will recommend to everyone
9 January 2026
Reply from URBAN SUNGLASSES
Hi Dear Darren,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great price and swift delivery
8 January 2026
Reply from URBAN SUNGLASSES
Hi Dear Calvin,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Just alright
3 December 2025
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Lili,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Ordered Ray-Bans on sale
Genuine product arrived quickly, was reasonably priced and exactly as described
Would recommend to friends and family
29 December 2025
Reply from URBAN SUNGLASSES
Hi Dear Customer,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent customer service
I ordered some sunglasses for my husband due to them being a great price. Unfortunately there were some delays with the delivery which were out of the companies hands, throughout the delay they were really responsive to messages and couldn’t have done more in the situation to help and resolve the issue, it was fantastic customer service of the kind you don’t see that often any more. I wouldn’t hesitate to purchase from them again or to recommend them.
13 January 2026
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Nicola,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Reply from URBAN SUNGLASSES
Hi Dear Shailesh,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Ordered some oakleys and they arrived…
Ordered some oakleys and they arrived in two days Well packaged and authentic. :)
9 December 2025
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Anderson,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I was impressed for their…
I was impressed for their communication, they met their delivery time frame.
27 December 2025
Reply from URBAN SUNGLASSES
Hi Dear Anderson,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Proper quality
2 January 2026
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Antony,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great prices!
11 December 2025
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Rashid,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Reply from URBAN SUNGLASSES
Hi Dear Declan,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Super quick delivery
Super quick delivery, great prices! Ordered Sunglasses,here by Thursday. perfect fir, top quality.
21 November 2025
Unprompted review
Reply from URBAN SUNGLASSES
Hi Dear Charles,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Reply from URBAN SUNGLASSES
Hi Dear Linda,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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