Urbenie Reviews 444

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 180 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the style of clothing and find the website easy to browse and order from, with some noting attractive prices and good quality products. Some consumers are very satisfied with their purchases, finding the items beautiful and of good quality, and express intentions to order again. However, some people were dissatisfied with the product quality, stating that items did not match website pictures, were cheaply made, or were not authentic. There are also concerns about incorrect items being sent, sizing issues, and prolonged delivery times, with some reviewers expressing strong dissatisfaction.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing significant... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as incorrect... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction, noting good quality... See more

Website

Consumers find the website experience to be ambiguous, with many praising its ease of navigation and... See more

Price

Users describe ambiguous interactions with price, with some customers finding prices to be great, good,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to h... See more

Rated 3 out of 5 stars

I hope the quality in these coats are as good as the pictures ?? 😊 if you’re gonna order any of these coats, I ordered an extra large felt like a small on me go double the size or they’re gonna be to... See more

Rated 4 out of 5 stars

Items finally arrived all taped up from being shipped in a bag only. Luckily no damage was found. The tracking info is absolutely useless, for two weeks it says nothing but in transit. Tracking does n... See more

Rated 4 out of 5 stars

I would love to have given a 5 rating because all the clothing had my attention. It’s very rare shopping/finding quality clothing nowadays and I’m old fashion so I prefer to shop in person. However,... See more


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product!!

I thought the hoodie I ordered would be thin and not very good quality but I was wrong!!! It was very thick and so very warm! I will be ordering a couple more soon. Fits true to size too.

1 November 2025
Unprompted review
Rated 4 out of 5 stars

I love the style of clothing and an…

I love the style of clothing and an accurate size guide for ensuring I order the proper size. I would like to see human models wearing the clothing and maybe some try-on videos as well. A YouTube or Instagram channel dedicated for modeling the clothing would be great, as well as posting more pictures and videos of the clothing on your site.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

bad quality!

The products were produced way cheaper than advertized and therefore way overpriced! The company did not respond to my email at all.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Everthing I wrong

Everthing I wrong. All wrong sizes and it says shirts are Carhardt and they are absolutely not. I have written to them and will see if they will or can fix this.
Still no response from them . It’s been a week+

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Delivered on time!

Everything was delivered smoothly.. love, love the clothes from this website. Comfortable and fit true to size! Love this website!

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, the support was great, and even though I initially made a mistake and wanted to change it during the order process, it was super easy. Overall, super happy!

28 October 2025
Unprompted review
Rated 3 out of 5 stars

I love the style of clothing offered

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to have benefited from the "new user" promo code which promised 50% reduction, + 5% additional (pop up wheel game) on the total of my order.... I only got 5% reduction... very unfortunate. I really can't wait to receive my items!

29 September 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look