Urbenie Reviews 444

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the style of clothing and find the website easy to browse and order from, with some noting attractive prices and good quality products. Some consumers are very satisfied with their purchases, finding the items beautiful and of good quality, and express intentions to order again. However, some people were dissatisfied with the product quality, stating that items did not match website pictures, were cheaply made, or were not authentic. There are also concerns about incorrect items being sent, sizing issues, and prolonged delivery times, with some reviewers expressing strong dissatisfaction.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing significant... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as incorrect... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction, noting good quality... See more

Website

Consumers find the website experience to be ambiguous, with many praising its ease of navigation and... See more

Price

Users describe ambiguous interactions with price, with some customers finding prices to be great, good,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to h... See more

Rated 3 out of 5 stars

I hope the quality in these coats are as good as the pictures ?? 😊 if you’re gonna order any of these coats, I ordered an extra large felt like a small on me go double the size or they’re gonna be to... See more

Rated 4 out of 5 stars

Items finally arrived all taped up from being shipped in a bag only. Luckily no damage was found. The tracking info is absolutely useless, for two weeks it says nothing but in transit. Tracking does n... See more

Rated 4 out of 5 stars

I would love to have given a 5 rating because all the clothing had my attention. It’s very rare shopping/finding quality clothing nowadays and I’m old fashion so I prefer to shop in person. However,... See more


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

444 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Absolutely terrible quality

Absolutely terrible quality. Labelled with well known labels from higher end brands! (Surely against some copyright laws)

A hoodie and pants were ordered as a matching pair and the material type used isn't even the same.

Don't waste your money!

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Selling people knockoff products

Selling people knockoff products. I'm glad I didn't spend more than I did. I even spoke with Carhartt and they were basically unaware of these people and how their brand is being outsourced and duplicated.
Why is wireddo selling the same products seeming like they took over where Urbenie took off. False advertising with iron on logos. I have proof. Inside tags are not even original. Knock-offs!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

New to this site

I haven't yet received the items I ordered, but the process of ordering went well and I have no complaints.
To be honest, my first thought was, "too good to be true", in regard to the prices.🥹😅
I am really looking forward to receiving my purchase and I will be sure to leave a review afterwards!😊

2 September 2025
Unprompted review
Rated 4 out of 5 stars

The why’s and why nots.

I like most things that you do but there was a few that were a head scratcher.
1: Free shipping should be free shipping. I was charged $4 American.
2: Your site was claiming I used a promo code. I had to go back to the original offer a repick all again on several occasions.
3: if ordering outside of the USA, the conversion should be made all the way through the order.
Thank you.

30 August 2025
Unprompted review
Rated 1 out of 5 stars

If you are looking for being xxxxxx xx...


URBENIE is actually Chinese based company, who doesn't gain ANY respect on my eyes. After delivery, they were not even trying to replace with an item I ordered... Only like you get the coupon if you order something else more. I asked full crediting with money. They actually promised, but asked me to ship the wrong item back. I would have needed to pay shipping costs myself. (Everybody knows that sending f EU to China is way much more expensive than f China to EU) Then in one day when they receive it, they MIGHT send money, IF THEY THINK PRODUCT IS OK. I doubt they would. Seems to me that they do not have any. I base this their "coupong game"

This company belongs to those companies who send completely different things and/or quolity that they promise.

HONESTLY DO NOT make any business with this company... I agree I got fed up, but I have full documentation saved.

Company responding to me is...
Haoyu Supply Chain, Tuode Industrial Park, No. 1 Road, Jiaoli East District, Zhongtang Town
City: Dongguan
State: Guangdong

========

In the evening... Parcel picked.

Guess how it went...
Guess if they send what I ordered.
Did I receive brown or Dark Orange
Guess if I got even close to one I ordered... NO!

Back to one!

Waiting until they reply...

=======

Modifying a bit...
They informed about some cutom related issue with first delivery try.

Seems that today, I finally received my order... Need to stil pick it up. Took guite long, but at least they delivered. So I lift stars to 3 stars. Let's see the quolity, and might modify this later.

========

Seems that nothing happens... Received info looong time a go that, order shipped. I also received number to follow shipment, but nothing happenned after that... And system didn't recognized shipment at all.

Order was placed 05.06.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Wrong stuff

First order i had no issues the second you kept sending me the tracking for my first order that was delivered already. You sent me the wrong outfit I order a all royal blue 3xl tshirt and shorts jorden outfit you sent me black with baby blue received July 29th it won't even let me put the right date below the hoodies are so short 3xl barly covers me im 5.11 not that tall that would fit my short wife im very disappointed thats why I orderd ur using chiep materials u can't make em longer. Tshirts the neck is tiny barly get it off my head.

10 July 2025
Unprompted review

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